Ahrens & Condill Inc

I would recommend this company to other people who are in need of this type of service. I will also say that I have been a customer with them for a long time and I think that is why they have been so good to us. There is nothing that I don't like about them.

Day of closing unit was not working. A & C was called out to repair -we were told over the phone that there was not a leak in unit. 2 weeks later air was not working, found out they never checked for leak, even though they had advised the previous owner that there was a leak. My complaint was that I closed on this house based on their report that everything was okay - no leak. Their technician was told not to divulge information to us - he not only didn't divulge he lied. We have already spent 542.00 on service calls and we also need a new evaporator coil. Said he would put in coil for $650.00 - a $250.00 discount. My repairman at my old home said he would replace coil for same price - called A & C asked for 250.00 credit for past service calls and I would replace coil with my guy - they refused. The owner of this company seems like a nice man, but the service manager seems to make all the decisions and is very unreasonable and defensive. I believe he is trying to cover himself.

I chose Ahrens after taking four bids. The company delivered and performed as agreed. The Ahrens sales rep and installers were excellent. There was no suprises and the furnace is equal to my expectations. I am very satisfied!

Ahrens & Condill's repair man was right on time and was well prepared. He was very professional and courteous. He came with boot covers for his shoes, and put them on as soon as he came in. I felt the price that was presented was fair.

WE ARE VERY PLEASED WITH THEIR SERVICE. THE AIR CONDITIONING BROKE DOWN ON THE HOTTEST DAY OF THE SUMMER, AND OF COURSE IT WAS ON THE WEEKEND! AHRENS CAME OUT FIRST THING THE FOLLOWING MONDAY, AND WAS ABLE TO IDENTIFY, AND FIX THE PROBLEM IN A TIMELY FASHION. THE SERVICE MAN EXPLAINED EVERYTHING HE WAS DOING. THE AIR CONDITIONING WAS SOON WORKING PROPERLY. WE FELT THAT AHRENS CHARGED FAIRLY FOR THE SERVICE PROVIDED. I HAPPILY RECOMMEND THEM TO OTHERS.

THEY WERE HERE WITHIN A HOUR AND WERE VERY POLITE AND FRIENDLY. THEY FOUND THE PROBLEM QUICKLY. WENT BACK FOR THE CORRECT PARTS AND BACK WITHIN AN HOUR AND IT SOLVED THE PROBLEM WHICH IS A RELIEF WITH THE HOT TEMPERATURES OF THIS SUMMER. PRICING APPEARED TO BE REASONABLE, BUT I HAVE NO COMPARATIVE PRICING TO COMPARE IT WITH.

THE MAN WAS ON TIME, VERY POLITE, KNOWLEDGEABLE, AND REASONABLY PRICED.

STRAIGHT A'S ALL THE WAY DOWN THE LINE. THE REP CAME, ON TIME, TO GIVE ME THE QUOTE. HE LISTENED TO MY NEEDS, AND RECOMMENDED WHAT WAS BEST FOR ME. THERE WAS NO HARD SELL AND NO ATTEMPT TO SELL ME MORE THAN I NEEDED. HE WAS WILLING TO NEGOTIATE ON PRICE TO COME DOWN TO ANOTHER QUOTE FROM ANOTHER COMPANY. THE INSTALLERS ARRIVED EXACTLY WHEN PROMISED. THEY RESPECTED MY HOME AND WERE CAREFUL NOT TO DENT OR SCRATCH WALLS OR FLOORS. THEY DID A GREAT JOB INSTALLING THE SYSTEM, AND DID IT ALL IN ONE DAY, AS PROMISED. MY OLD A/C PAD WAS BURIED IN THE CONCRETE, SO THEY CONSULTED WITH ME ABOUT HOW I WANTED THE NEW PAD INSTALLED AND THEN DID IT THE WAY I REQUESTED. THEY CLEANED UP EVERYTHING WHEN THEY WERE DONE, AND EVEN WIPED THE FLOOR IN FRONT OF THE FURNACE. THEY EXPLAINED HOW TO USE THE SYSTEM AND FILLED IN THE REBATE FORM FOR ME. OVERALL, IT WAS A POSITIVE EXPERIENCE, AND A GREAT JOB BY EVERYONE INVOLVED. I WOULD HIGHLY RECOMMEND THEM.

THEY WERE VERY PROFESSIONAL, SHOWED UP ON TIME AND MADE SHORT WORK OF THE INSTALLATION. THANKS!

COMPANY RESPONDED VERY QUICKLY AND SENT SOMEONE OUT WITHIN HOURS. SERVICE TECH WAS ON TIME AND VERY QUICKLY DIAGNOSED AND CORRECTED THE PROBLEM.

PRICE WAS A LITTLE HIGHER THAN OTHERS QUOTED, BUT NO WHERE NEAR THE MOST EXPENSIVE. INSTALLERS WERE VERY PROMPT, VERY COURTEOUS, AND VERY FRIENDLY. MY INSTALLATION MAY HAVE BEEN A LITTLE MORE DIFFICULT DUE TO THE TIGHT SPACE, SO THEY WERE AT THE HOUSE FROM EARLY MORNING UNTIL 6 PM, (A VERY LONG DAY). THEY DID A GREAT JOB CLEANING UP. THE VILLAGE DID NOT PASS THE INSTALLATION, SO AHRENS HAD TO COME BACK OUT TWO MORE TIMES. EVERYTHING WAS FINALLY FIXED AND IT PASSED THE VILLAGE INSPECTION.

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SERVICE TECHNICIAN WAS PROMPT, PROFESSIONAL, AND POINTED OUT SEVERAL 'TIPS' FOR MORE EFFICIENT AC SYSTEM USE.

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THEY DISCOVERED A FAULTY WIRING PROBLEM WITH OUR THERMOSTAT THAT 2 OTHER HEATING AND AIR COMPANIES OVERLOOKED. THEY SOLVED OUR PROBLEMS, AND WERE VERY PROFESSIONAL AND COURTEOUS.

NO COMMENTS MADE.

HAD TO WAIT 2 MONTHS FROM THE TIME I CALLED FOR AN APPOINTMENT.

PROMPT SERVICE. THEY ARE VERY PROFESSIONAL. REASONABLY PRICED, NOT THE CHEAPEST BUT NOT THE MOST EXPENSIVE EITHER. THE PRICE IS GOOD FOR THE QUALITY OF WORK. THEY STAND BEHIND THEIR SERVICE.

THE SERVICE TECHNICIAN (DUSTIN) WAS OUTSTANDING.

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THEY ALWAYS GIVE PROMPT SERVICE.