Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Sterling Automotive Repair

Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

At Sterling Automotive Repair, you can count on expert automotive repair by certified master technicians, auto mechanics who have been highly trained in the most advanced car repair techniques. We proudly serve both American-made cars and foreign cars for customers in Aurora, Naperville, Oswego, Plainfield, Fox Valley and the Chicagoland Western suburbs. You’ll find us just south of Westfield Fox Valley Mall. We offer quick estimates. We will get you back on the road promptly!

Business highlights

Emergency services offered
30 years of experience

Services we offer

24 hr towing, Auto service- American & foreign cars, brakes, diagnostics, engine, exhausts, factory maintenance, heating/cooling, tire balancing and wheel alignment., transmissions, tune ups

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
0%
2
11%
1
0%
Showing 1-18 of 18 reviews
Kevin M.
Oct 2016
5.0
Yes, I recommend this pro
They seam to be fair and reasonable.  They usually have coupons on their website too

Joseph D.
Jul 2015
5.0
Yes, I recommend this pro
$400
They were excellent all the way.

Rie K.
Mar 2013
5.0
Yes, I recommend this pro
$500
They are friendly, and are very professional, and do great.

Julie W.
Dec 2012
5.0
Yes, I recommend this pro
$20
Great customer service.

THOMAS B.
Mar 2012
2.0
$415


We needed our brakes checked and were told the back brakes and rotors needed replacement. The work was completed and we drove the car home. The car was not driven again until later that evening. When I reversed from a parked position and drove forward the right rear had an awful, loud "clunk." Then it drove fine. My husband thought it might just be the new brakes adjusting. However, every time after that, the same sound would occur. I called Sterling the following Thursday and was able to bring it in on Friday. On that Friday, before I brought it in, the sound went from a loud cluck to an awful loud grinding noise. Long story short, they told me the right emergency brake needed replacement and it would be an additional $300.00+! When I said I thought it was ironic that they had just replaced the rear brakes and now the emergency brake needed replacement even though it was not touched, they agreed it was ironic. Because I know the emergency brakes need to be moved to fix the rear brakes, I can't believe they didn't notice the emergency brake needed replacement as well - especially since the part is only $75.00 and the labor is $200.00+. So much for their motto, "Integrity, honesty and trust - best warranty in town."

We will not be returning to this establishment nor recommending to anyone.

Alison R.
Oct 2011
5.0
Yes, I recommend this pro
$225
Had the car towed to the shop when it wouldn't start.  Estimated about $250 for oil change & fixing keyless start, and were able to complete the work for less.  Had the car ready in less than 24 hrs.  Great service.
Response from Sterling Automotive Repair

"Thank you for the fantastic feedback! We do our best to give accurate, affordable quotes. We hope to see you again in the future!"


HIMANGSHU S.
Sep 2011
2.0
$600
My car was making some noise and it seemed like it was the brakes. I took it to Sterling Automotive to get the brakes replaced. After the daignosis they said it is the front brakes that need to be changed. I asked them specifically if the other brakes were ok they said yes. They charged me $400 for changing front brakes and to do oil change. 2 weeks later I heard some noise again. I was not worried if it was the brakes because it was under warranty according to Sterling Automotive. However when I went there they daignosed the car and said now it was the other brakes that were almost completey gone. I was perplexed. Instead of assuming that they were lying I tried to reason with them on why I should have replaced only my front brakes just 2 weeks back when my back brakes were almost gone. They never conceded that they were at fault at all and charged me $200 to replace the back brakes (the discount was because they wanted to keep me happy). Another 2-3 weeks later my "Check Engine" light has come on. I am not going back to them. Very disappointed.
Response from Sterling Automotive Repair

"We apologize for any inconveniences. We hope that you will do business with us in the future."


Kim C.
Sep 2011
5.0
Yes, I recommend this pro
$400
My check engine light and ABS lights went on in my truck and it was riding badly.  We bought it a year ago used and have had some bumps along the way.  I called up a little nervous and asked if I could schedule time to bring my truck over and see if I needed a tune up and what was causing the ABS light.  The owner got on the phone and asked me a few questions about how the car was riding, he asked me if I could bring the car over that afternoon because he could tell I did not feel safe on the road.  He said there would be bo charge.  When we got there our experience was fantastic! The owner took the time to explain to me our car had never had a tuneup, needed new wheel hubs, and discussed a few other things he found.  He was very honest and took time to explain things to me in a way I (a non car person) could understand him.  Our truck needs some work and I would not think of going anywhere ese.  I found them on Angie's list and WOW I have never felt so comfortable with a mechanic!  They earned a client for life.
Response from Sterling Automotive Repair

"At our shop, we try to keep the customer fully informed of the work that is being preformed, and to make them feel comfortable with the repairs being completed. We hope that we can do business with you again in the future!"


Michael H.
Jul 2011
5.0
Yes, I recommend this pro
unknown
Response from Sterling Automotive Repair

"We were glad to be of service to you, and hope that you will choose us as a future choice for repairs."


Christopher U.
Jun 2011
5.0
Yes, I recommend this pro
$900
Owner was engaged through the entire process. Paid attention to detail, told me about how they drove my cars. Clear communication throughout. I compared prices to Toyota and Lexus dealers and Sterling was much more favorable. Easy to speak with on the phone. Both cars were returned same day even though work was rather major. I liked how they were attentive to all details but easy to deal with and they know who you are. At Lexus and Toyota, they did not know who I was despite multiple visits there over many years. Nice touch at end was that they transported my car to a detailer close by to save me the extra trip.
Response from Sterling Automotive Repair

"Finding an automotive shop that you can trust is sometimes difficult. We understand that our customers like to feel as though they are part of the repair process, and we do our best to keep you not only informed, but feeling comfortable and welcome!"


Jeanette P.
Apr 2011
3.0
I described it in the above box.
Response from Sterling Automotive Repair

"We offer a free quote for brakes, but without looking at them this can not be done, we do not quote brakes over the phone, ever car is different. our prices are fair in every way."


Heather R.
Jan 2011
5.0
Yes, I recommend this pro
$805
Very professional. I felt they were honest and genuine. And got all the work done in a few hours. I will be going back here. It is nice to find a mechanic you can trust.
Response from Sterling Automotive Repair

"We're glad that you were pleased with your visit. We hope to do business with you again in the future. Please don't hesitate to call us for any of your car repair needs."


Ed C.
Jul 2010
5.0
Yes, I recommend this pro
$906
Very professional, punctual, accurate estimate, and after many months later have not had any problems related to the services. REPLACE TIMMING BELT WATER PUMP, FLUSH COOLING SYSTEM $482.65 Water Pump $121.32 TIMMING BELT KIT INCLUDES ADJ PULLY,IDLE PULLY $161.88 2 ANTI FREEZE $33.00 POWER STEERING BELT $35.65 A/C BELT $37.65 Estimate/Subtotal $872.15 Other charges (i.e supplies) $2.50 Tax $32.13 Total $906.78
Response from Sterling Automotive Repair

"We greatly appreciate you taking the time to leave us feedback. We hope to have the pleasure of doing business with you again in the near future!"


Kanak R.
Feb 2010
4.0
Yes, I recommend this pro
$300
Good service and stuck to delivery time. Price was higher than I had expected.
Response from Sterling Automotive Repair

"Thank you for the feedback. We are constantly making improvements to our services and how we service our customers. Please let us know if there is anything we can do for you in the future!"


Andrea F.
Feb 2010
5.0
Yes, I recommend this pro
$400
I have been looking for a reputable auto repair shop for sometime and signed up for Angie's List primarily for this reason. Every time I went to my old place I came home with a list of $500 - $1000 in "recommended services." In my opinion, what I could do to my car and and what I need to do are two different things. For example, I could put new brakes/tires on my car, but if I can get 6-12 mos out of my exisiting ones, then I want to do that. The people at Sterling are very firendly and professional. Fixed what was worng with my car and did not try to sell me additional unneccessary stuff. I will definitely go back!
Response from Sterling Automotive Repair

"At Sterling we will always tell you what we recommend for your vehicle, but are always willing to point out the most critical issues. We hope that you've found us to be a shop you can truly rely on and trust, and hope to do business with you again!"


SARTI K.
Nov 2009
3.0
Yes, I recommend this pro
$4,000
The experience was so so. Their price was much higher than the company that I eventually chose. Their diagnostic fee was also higher than I originally got it done for.
Response from Sterling Automotive Repair

"We understand that car repairs can be costly. We are constantly updating both our warranties and terms of how the diagnostic service works. Feel free to call us for updated information for future repairs. We hope to see you again!"


Mary H.
Nov 2009
5.0
Yes, I recommend this pro
I have brought my SUV into Sterling many times over the years and i always receive the best quality of service every time. My brakes needed to be replaced and it was done at a great price and in a timely fashion. I appreciate their professionalism when explaining in detail what exactly needs to get done to make sure my SUV is completely safe....I would highly recommend Sterling to all my friends and family. B
Response from Sterling Automotive Repair

"It's great to hear that we are recommended so highly! It's always a pleasure doing business with you! Make sure to inform us when you do make a referral, we have special offers in return!"


Deb R.
Oct 2009
5.0
Yes, I recommend this pro
$350
I was sending my son back to school and I wanted the car checked all over. We got an oil change, fluids, tires checked etc. to get him on the road. We were suspicious of the brakes and asked that they be checked. Sterling said- let's do the fronts, but the backs would be fine for several more months. I felt really good knowing that they were looking out for my son's safety, but not looking to do more work than was needed. I saved some money and gained peace of mind. this is an honest business.
Response from Sterling Automotive Repair

"Having piece of mind with car repair is a necessity! We're glad that you are comfortable with our services!"


Curt C.
Oct 2009
5.0
Yes, I recommend this pro
$20
I have a hybrid which takes different oil and some places will charge you more, but they held right to their pricing. Very friendly, know what they are doing, and did the work quickly.
Response from Sterling Automotive Repair

"We hope to continue doing business with you. Thank you for the positive feedback!"


Neil A.
Aug 2009
5.0
Yes, I recommend this pro
$130
I had taken my car to Naper Auto works the day before for the same issue. Naper auto had quoted me $2600.00 for a transmission rebuild and had taken 8 hours to diagnose. I decided to take the car back to my usual trusted mechanics at Sterling for a second opinion and they found that there was just a minor repair needed to replace the speed sensor. They charged me $130.00 and were done in 3 hours. I have been using Sterling automotive for the last 4 years for other car repairs. They have always been honest, quick and reliable.
Response from Sterling Automotive Repair

"We're glad that you trust our mechanic's diagnostics. We value your business!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sterling Automotive Repair is currently rated 4.6 overall out of 5.
Sterling Automotive Repair accepts the following forms of payment: CreditCard
No, Sterling Automotive Repair does not offer free project estimates.
No, Sterling Automotive Repair does not offer eco-friendly accreditations.
No, Sterling Automotive Repair does not offer a senior discount.
Yes, Sterling Automotive Repair offers emergency services.
No, Sterling Automotive Repair does not offer warranties.