Hi. My name is Scott and I am the owner of Plumb-It Inc. I am a 6 year army infantry veteran and have been plumbing for 12 years now. We are a newer company with low overhead so we can provide you with the top notch service of a larger company without the high pricing. We are experienced with all facets of plumbing to include service, remodeling, and new construction, commercial and residential. Honesty, integrity, and respect are cornerstones of my life philosophy, and I employ these characteristics in my daily work and dealings with people
Water heaters and repairs, bath and basement remodels & additions, fix leaky pipes and leaks, garbage disposals, gas leak detection, kitchen, plumbing fixture repair and installation, rpz/backflow testing and repairs, sewer and drain rodding, sump pumps and battery backups, toilet repair and installation, water softner installation & frozen pipes.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
6% | ||
1% | ||
0% | ||
0% |
Did requested provider to come out and replace single faucet cartridge replace, He wanted to charge $175 to visit.
What an outrageous charges for the service.
"sorry sir, I believe we had a communication problem as I heard you have a thick Indian accent. What I said after you asked to have a quote over the phone, is that most calls, are around $175. If I do not take out tools, or if I just turn a nut, typically there is no charge. I hope you find someone that suits your needs. And we would be happy to come out and look at your situation."
"I would like to take the time to say that every customer and potential customer is equally important. I would also like to send my sincerest apologies that your email got neglected. The last 3 weeks with the sub-zero temperatures, I have been in the field working non-stop, trying to take care of as many customers as possible, so I haven't been in the office or as attentive to my emails as usual. If you need to contact me, though, phone is always the best possible way. If I don't answer immediately, I will call you back as soon as I get your message. My whole business is based on my reviews, and I until now, have never received a D or F. I want your business, and if there is anything I can do for you in the future, please call me at (630)544-7162. Once again, my apologies for not seeing your email."
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