Camping World RV Sales - Boise

Hello Marcus, I wanted to share my experience with the Camping World in Meridian Idaho. I put a deposit on a used 2006 Coach House Platinum 272XL. I was told to wait 3 weeks to come and pick it up because they needed to get parts to fix it up. I waited 3 week and was left to travel at the most dangerous time in America. I rented an one-way rental to avoid plane travel. I came from Los Angeles California and had to spend a night in Nevada because driving the whole way in a day was impossible for me. I am disabled and cannot endlessly drive due to my back problems. I arrived Saturday the 18th for my appointment with Jim Dorsey. I was shown around the RV by Pedro. I immediately noticed many issues that would effect the safety of the rig. For example: the fog lights reflectors had delaminated and the debris was at the bottom of the lights; the handle and lock to the spare tire compartment was missing and there was no way to open the compartment; the generator would not fire, after multiple attempts to start by Pedro; the seal on the bedroom slide was not secured and daylight could be seen from inside the rig (the bedspread was damp and dusty because of this); the toilet seat was not secured; the rubber threshold of the shower door was not sealed to prevent the water from the shower from dripping on the floor and causing water damage; the exterior safety light by the entry was cracked and a lot of the bulbs were burned out; many of the cabinet doors were loose and hanging precariously; a spring at the bottom of the passenger cab seat was protruding out of the bottom. I was shocked at how filthy the rig was. I was told by Troy, the general manager, that the propane was shut off from the underside of the rig for cleaning. This is an obvious lie, since the rig was gross. The vents were completely covered in dust and grime. The carpet was covered in grease and the bathroom was dirty. This is a safety concern especially in these COVID times. The exterior of the motor home was not clean. I do not understand why I had to wait for so long for a rig that was obviously dirty and not safe. I am upset and feel this was because Jim thought I would be so desperate to buy this vehicle since I traveled so far. I also suspect they assumed that because I am female that I don't know anything. In fact, I new more about the RV then Pedro who couldn't answer my questions about the function of things. I had to explain things to him. I am downright angry at the treatment I experienced. I was told by Pedro that he would get answers to what would get fixed. I was asked if I was local when they realized I was not going to be fooled. Nobody got back to me about the repairs that needed fixing, but I was sent to the finance office to pay and sign paperwork. The rig was listed in good condition. Your add touted that this vehicle slept 3. I even spoke to Jim to check that the dinette was original, as I had never seen this type of dinette in a Couch House before. I was told that it was. Assuming that it was, it should convert to a bed as advertised. The only good experience was with Linda who works at the front desk. When I Jim for my deposit to be refunded I got the run around. A man in a Santa suit asked for my credit card and didn't even introduce himself. I waited 20 minutes for my card to be returned. In the mean time I had Troy try to convince me to buy it even though I had been lied to. Troy's excuse was that it is sold as is. I expected some dings and scrapes, but not the obvious deception that had happened. After Troy's visit, I had to wait more for my card to be returned. It was given to me by another young man who also did not introduce himself. I was told to wait 3 weeks (during the worse increase in COVID since the pandemic began) because things needed fixing. I expected the RV to be safe and repaired. My physical health was compromised due to these lies. There were stains on the dinette that were not disclosed, there was a hole in the rear bumper that was not disclosed. Seals around the safety lights needed sealing. These are details that I would expect to be addressed when buying from a dealership. I believe that they thought I would just not notice these issues. I expected a safe and clean rig that I would drive back to Los Angeles. I could have easily been stranded on the highway on my way home and they would have just told me "oh well, it was sold as-is". There are lemon laws, and this is a lemon. Of course I am going to walk away where my safety is concerned. I am grossly disappointed. To make such a long and expensive trip, just to have to turn around and return to Los Angeles I now have to return my money order back to the bank. I was paying full price in cash and expected to get some respect from these folks. The behavior of this dealership was atrocious. I had to return with all expenses and no joy. I have told my two friends who are actively searching for a motor home, not to purchase from you. This was an AWFUL experience, one I do not hope to replicate by purchasing anything from Camping world.

This trailer wheel cover was ordered in EARLY SPRING. Numerous calls have been made to the parts department and still in October we do not have the cover. The last time I called about two months ago, the gentleman I talked to said, "Oh, yes. I see where you have called about this numerous times." TODAY, Oct, 11, I called and they can't even find the record. I am getting extremely frustrated with this department of Camping World. The only reason I would use this provider in the future is there is not another in the valley that deals with this brand of trailer.