Holt Plumbing & Heating Inc

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Great service.  I was notified around noon that the technician was on his way and he arrived around 1.  He was very helpful, explained the process and the costs and checked with me before he went to get the part.  He fixed everything in about 90 minutes and that included the round trip to get the part.  I like it when a company is prompt, informative, and friendly.    The funniest part was the Holt technician was leaving when the first company that I contacted on Saturday called to see if I needed service.  I just said, my problem just got solved.   Thanks Holt!

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I was running my garbage disposal when I realized my feet were getting wet.  Water was pouring out from under the kitchen sink.  I called my usual plumber, but got voice mail.  I waited an hour and called him again - still voice mail.  I used Angie's list to look up some other plumbers, but it was late on Sunday so decided not to call till early Monday since it wasn't an emergency.  Tried my usual plumber again on Monday still voice mail.  First Angie's list plumber told me up front unless it was an emergency, he was too booked to help.  Holt Plumbing was my second call.  They took all the information and said they'd have someone out today and gave me a ballpark estimate of when so I could let work know when I had to leave.  I was given the option of a text message or a phone call 30 minutes before they came out so I could give work a heads up as to when I had to leave.  They called and I left and met the plumber pulling into the driveway.  He assessed the problem and had everything on his truck to fix it right away.  He gave me a rough estimate based on what he could see before he did any work and let me know that he'd know if it would be more when he tore into it.  He brought his tools in and got busy.  He told me it was just the garbage disposal going out and that his estimate would be the same as he had told me earlier.  In about  an hour he was testing it out and gave me a bill which met the estimate plus tax. 
Quick to respond, quick and professional to let me know what he was going to do and quick to get to work and good to let me
Everything is  all working great now.  LOVE IT and will use Holt Plumbing again.-Thanks for the great service!!
 Thanks also  to Angie's list for not having to scramble  and to hope to get a good plumber from the phone book!

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They were prompt, and made sure everything was going to work prior to coming out and installing it.

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This was an extremely easy and pleasant experience. Holt was contacted on March 4 to get a bid, and they came out that very day. We were completely satisfied with the bid and contacted them the next day. Holt was very punctual and easy to work with. They did a very clean installation. The whole process could not have gone any smoother. Will definitely use them for any future needs!

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. This is a long story...
We had a contractual agreement w/ Holt to provide HVAC service in our home 2x / year (once for A/C, once for furnace). We paid $18.42/mo. for this service. 
The problems started about 3 years ago. We had the tech that came out to check the furnace said that it was going bad and ought to be replaced. He said the heat exchanger was cracked. At the time, we could not afford it. We made it just fine through that winter. The next fall, we had someone else come out to service it. He said that for it's age (<15 years), he felt it was in excellent condition. WHAT?! I contacted the company and asked that a manager review all of our service records and contact me back about it since I was confused as to how it could be shot one year, but fine the next. 
This past summer, we had them out to service the A/C. We hadn't been using the system at the time. When we did turn it on, we started having problems with it almost immediately. I work with someone who is trained in HVAC, so I had him come out and check to see what was going on. Come to find out, the compressor was blown because it was overcharged, by 2 - 3 times as much as it should've been. I purchased a new compressor through the supplier we use through my work at a cost of $600. My co-worker installed it for us. It worked fine from then on.
At this time (July or August), I called and asked that the contract be cancelled and that they stop withdrawing the $18.42 from our account. 3 months later, I found out that they were STILL taking it out.
Then, when we needed to turn on our furnace, we decided to get the furnace checked out by someone else. My husband's cousin is also a certified HVAC tech, so I had him come over to see what was going on with the heat exchanger. He found that ONE rivet was SLIGHTLY ajar. He could not find ANY evidence of leaks, cracks, NOTHING. 
I feel totally jilted by Holt. Not only are they STILL taking money out of our account, but because of their ineptitude, they cost us an additional $600 (I did inform them of this and they made NO attempt to reimburse us. I can provide proof of purchase and my co-worker can provide information about what he found and what it took to repair). I also feel jilted, because they LIED about the furnace's condition, most likely to rake us over the coals for a new one. 
I have called repeatedly and have gotten NOWHERE. I'm not sure what else to do. I don't want to have to cancel my debit card to get this to stop. I want it stopped AND I want 6 months of charges reimbursed!

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Great.  Holt has installed a dual sump with a battery backup for me.  Completed some plumbing work and checks my air conditioner and furnace at the start of each of their seasons.  I will continue to do business with Holt.

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