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Bob Brown Chevrolet - Sales

Auto Service, Auto Sales,

About us

Come on down to Bob Brown, the car dealers in Iowa that give consumers a big selection and even bigger savings. With four marquee dealerships located in the central Iowa area, Bob Brown is able to fulfill all of the unique needs and desires of Des Moines drivers. At Bob Brown, it’s your satisfaction that drives us to offer a better selection, better prices and better customer service. Visit any of our four locations and get the car you want at a price you can afford. Bob Brown Chevrolet is our flagship dealership. As the premier Iowa Chevrolet and GMC dealership, we are committed to supplying the largest selection of GMC vehicles in the state. That means more Chevy cars, like the Camaro, Cobalt, Corvette, Impala and Malibu. That means more Chevy trucks, like the Avalanche and Silverado. And that means more Chevy sports utility vehicles, like the Equinox, Suburban, Tahoe and Traverse. Our selection is bigger and our prices are lower. That’s what makes Bob Brown Chevrolet the premier Iowa Chevrolet and GMC dealership. Speaking of GMC dealerships, Bob Brown Buick Pontiac GMC is where central Iowa goes to find the latest GMC models. At Bob Brown GMC, we know you want more, and we’re here to help. GMC has challenged the auto industry to build better automobiles - and Buick has answered the call. Buick is the new king of luxury vehicles. Its models feature the lavish comfort and stylish sophistication of a Lexus. They are engineered to rival the brilliant performance of a Mercedes-Benz. And all models come at a fraction of the price. Superior automobiles. Superior Savings. That’s the new GMC way. For quality and affordable used cars in Des Moines, IA, car buyers can visit any our three pre-owned locations: the one on Merle Hay, the one on Hubbell Ave, or the one in Ankeny. Our selection features exciting models from the world’s preeminent automakers. Every car, truck, van and sports utility vehicle has been thoroughly inspected by our certified mechanics, ensuring any automobile you purchase will be of the absolute highest quality. That’s why car buyers visit us first when shopping for used cars in Des Moines, IA. Come on down to Bob Brown today and find your new automobile. Our selection is bigger and our prices are lower. It’s our steadfast commitment to customer satisfaction that makes Bob Brown the premier car dealers in Iowa, and we can’t wait to help you find your perfect car at the perfect price. Come on down to Bob Brown today. We are proud to serve all of Central Iowa including the communities of: Adel, Altoona, Ames, Ankeny, Bondurant, Boone, Carlisle, Colfax, Dallas Center, Grimes, Grinnell, Indianola, Johnston, Knoxville, Marshalltown, Nevada, Newton, Norwalk, Osceola, Oskaloosa, Pella, Perry, Pleasant Hill, Polk City, Urbandale, Waukee, West Des Moines, Winterset and many more!

Services we offer

Bob Brown Chevrolet - Sales

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-7 of 7 reviews
Keith C.
Sep 2016
4.0
Auto Sales
Yes, I recommend this pro
I went to USAA for my funding so the were a little slow on, they didn't know what to do.

JoAnn M.
Jun 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Barbara A.
Mar 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Mike G.
Feb 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Mike M.
Sep 2013
5.0
Auto Service
Yes, I recommend this pro
$300
They did the work on a Saturday, which I did not expect, and worked to accommodate us as we were from out-of-town. They pointed out what the other service center did wrong and fixed the problem.

Todd I.
Sep 2013
4.0
Auto Service
$300
I took my vehicle in to Bob Brown Chevrolet for what i thought was warranty work. I dropped the vehicle off and was greeted by a service advisor who took my information and advised that they woudl call when the technician diagnosed the issue. I received a call about mid day and was advised that the technician diagnosed the issue as a broken motor mount, which was causing the engine to not sit correctly and rub on the exhaust. The advisor stated that the motor mount was replaced under warranty, but that there would be a charge to fix the damage to the exhaust caused by the broken motor mount. Not sure how that works since the part was under warranty, but the damage it caused was not??? Needless to say, I told him to go ahead and fix the exhaust as well, to which he advised woudl be completed by the end of the day and ready for me to pick up. I arrived at the dealership and was greeted by the service desk employees who gathered my information and had somebody pull my vehicle into the pick up area. While the gentleman was pulling my vehicle in to hand it over to me, another employee approached me and advised to just hold on for a minute because he had to go get his supervisor. I asked why he was getting his supervisor, to which he replied that the servie technician that did the repairs had damaged the front bumper while parking it in their lot. The Service Manager came to look at it and it was obvious that the techinician had run into something as there were scrapes and small holes in the bumper. My biggest issue with this is that the service technician said NOTHING about this to anyone, it was the employee's that go get the vehicles to be picked up that said something about it. What kind of person wrecks someones car and doesn't say anything about it?? The Service Manager called the Body Shop Manager who looked at it and said it was repairable and it woudl take about 3 days to repair. I scheduled an appointment with the body shop to fix the damage for no cost to me, obviously.
The vehicle was still driveable so I took the vehicle home to drive until the body shop appointment. When I returned home, I opened the hood to make sure that nothing under the hood had been damaged. To my surprise, there was new oil that had dripped all over the top of the engine (I had them change the oil at the same time as the repair). There was also clearly a line on the bumper where oil had dripped all the way down the outside of the bumper. What kind of technician's does Bob Brown have working for them? They apparently can't even change the oil in a car without making a mess everywhere. I called the service advisor I was working with to let him know about it and the only response I got was we are sorry about that and bring it back in so we can wipe the oil off of it. Really?!? I am pretty sure I am capable of handling that
The Body Shop; however, did everything right! They refinished the entire bumper and gave me a free rental vehicle to drive while mine was being repaired. I received a call daily to update me on the status of the body repair. Once completed, I picked the vehicle up and was very happy with the body repair that they had completed. Although, I should have never had to have any body repair completed, they restored my faith a little bit by the work that they did.
Overall, the experience was good, but it should have been great as I was without my vehicle for more days than necessary due to a dishonest and sloppy repair technician. I do not plan on takign any of my vehicles to Bob Brown for any type of service in the future.

Criag B.
Sep 2013
5.0
Auto Service
Yes, I recommend this pro
$50
Fast and professional drive up service. Within 40 minutes my vehicle was ready to go.

Licensing

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FAQ

Bob Brown Chevrolet - Sales is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 9:00 PM Sunday: Closed

Bob Brown Chevrolet - Sales accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

No, Bob Brown Chevrolet - Sales does not offer free project estimates.

No, Bob Brown Chevrolet - Sales does not offer eco-friendly accreditations.

No, Bob Brown Chevrolet - Sales does not offer a senior discount.

No, Bob Brown Chevrolet - Sales does not offer emergency services.

No, Bob Brown Chevrolet - Sales does not offer warranties.

Bob Brown Chevrolet - Sales offers the following services: Bob Brown Chevrolet - Sales