We sent off a riding lawnmower and a push mower in to be fixed last fall and told them there was no hurry in getting them fixed. When we called early spring to have them returned, they only delivered the riding mower with a bill approximately $460. They said they couldn't find the push mower and would deliver it in a few days. About a month later, after numerous phone calls they finally delivered the push mower. This week we received another bill in the mail for approximately $89. When we called to find out what it was for they said that when they went to start it before returning it, they had to replace the magneto. We told them we were never called about any additional work. The guy claims he called and talked to some woman who authorized the repair. They only number they have is for our cell phone and we never got any call about it. Either myself or my boyfriend are the only ones who answer our phone and I never got a call about the mower.Yesterday and today we were using the mowers and they both stopped working. The riding mower still had the oil leak that they were supposed to fix and never did. It also ran quite rough. The push mower ran rough and started blowing oil out the carburetor and stopped working.We haven't bothered calling City Mower Klinic because after how rude the guy was when we asked about the additional charges, we told him he would never work on another one of our mowers again. After talking with a neighbor we discovered that they have a reputation for not doing quality work and screwing people over.
Description of Work: We sent off a riding lawnmower and a push mower in to be fixed last fall and told them there was no hurry in getting them fixed. When we called early spring to have them returned, they only delivered the riding mower with a bill approximately $460. They said they couldn't find the push mower and would deliver it in a few days. About a month later, after numerous phone calls they finally delivered the push mower. This week we received another bill in the mail for approximately $89. When we called to find out what it was for they said that when they went to start it before returning it, they had to replace the magneto. We told them we were never called about any additional work. The guy claims he called and talked to some woman who authorized the repair. They only number they have is for our cell phone and we never got any call about it. Either myself or my boyfriend are the only ones who answer our phone and I never got a call about the mower. Yesterday and today we were using the mowers and they both stopped working. The riding mower still had the oil leak that they were supposed to fix and never did. It also ran quite rough. The push mower ran rough and started blowing oil out the carburetor and stopped working. We haven't bothered calling City Mower Klinic because after how rude the guy was when we asked about the additional charges, wetold him he would never work on another one of our mowers again. After talking with a neighbor we discovered that they have a reputation for not doing quality work and screwing people over.
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FAQ
CITY MOWER KLINIC is currently rated 1 overall out of 5.
No, CITY MOWER KLINIC does not offer free project estimates.
No, CITY MOWER KLINIC does not offer eco-friendly accreditations.
No, CITY MOWER KLINIC does not offer a senior discount.
No, CITY MOWER KLINIC does not offer emergency services.