Description of Work: I had two previous plumbers screw up everything, the first Goering out of Ankeny attempted to charge me additionally for things covered in the contract, the second Lovelady Plumbing charged me for things not completed he told me everything was done and signed off by the plumbing inspector...not true. | |Dave Kriens came out and promptly and professionally fixed what the previous guys did not do or did not do correctly. | |I will stick with Dave in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sue H.
10/2015
5.0
plumbing
 + -1 more
I had a return visit during the removal of the shower when a leak started and he came out within the hour. Great response.
Description of Work: I had multiple visits by Randy in order to get plumbing disconnected for mold removal in my shower. He was great to work with and I would recommend Kriens as being very accommodating and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo Ann P.
07/2012
5.0
plumbing
 + -1 more
Excellent
Description of Work: I've used Kriens 3 - 4 times now. Randy has done my work; he is always timely, efficient diagnosing, and effective at fixing while there. I have recommended Kriens to others as someone did for me some time back now. I'm grateful to have them for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
diane S.
01/2012
5.0
plumbing
 + -1 more
It went great! Dave showed up to look at the job on time. He sent the bid when he said he would. He did the work when he said he would. He got it done when he said he would. No mess left in the house. No disruption whatsoever. I do work during the day. So if I'd been home while the work was being done, I'd likely have been without water for awhile. I highly recommend Kriens. You might wonder, Excellent pricing for an $8000 job? Yes, it's more than I wanted to pay, and more than I thought I'd be paying, but the bid was competitive. And the way the bid was broken down, it made sense. And, you get what you pay for. I heard that from people who'd gone with a plumber who offered the same service for $5000. They wish they'd spent more.
Description of Work: I had a water leak between the water main and the meter, requiring a new water service be installed. It also had to comply with city code. Eight plumbers came to look at the job. Seven sent me bids. One bid was $5000 but when I got feedback at work, and looked at reviews on Angie's List, I decided to not go with them. One bid ranged from $11000 to $16000, with possible additionals based on what might happen. They had a flat rate sheet that I couldn't copy so really couldn't think about which service I might want. Plus, their reviews on Angie's List were horrible. And I got five negative replies at work about them, instantly. The other bids were in the $7000-8000 range. I chose Kriens because: Their bid was competitive. Their bid was broken down into very specific parts. Their bid was guaranteed. Timing. They could complete the work in one day, and before the deadline given me by DSM Water. They have a good Angie's List rating. A friend recommended them. Dave pointed out some prep work I could do to ensure dishes stored on shelves in the basement wouldn't be damaged from the drill vibrations. Slight chance, but he pointed it out. No other plumber pointed that out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Nancy D.
11/2011
1.0
plumbing
 + -1 more
As a work experience this company is average. Fixed the small stuff just fine. However I purchased a bad sump pump based on their recomendation. It was a good idea to fix the drainage however it did not look neat or finished when done. City inspection was ok, but if the City passed it, and even they saw the defective pump, it must be better for the water supply. The worst part was that they would not follow up after repeated calls. I offered to get a better one and pay the difference on it.
Description of Work: Finished all work to replace sump pump. Became defective. Offered the $1000 cash rebate for redirecting the underground drainage in basement which was also done. Very poor workmanship.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$1,600
Timothy N.
07/2011
1.0
plumbing, drain cleaning
 + 0 more
Made an appointment for them to come out and estimate installation of a tankless water heater. They never showed up or called till the day after the scheduled appointment. Said he went to the wrong house. I thanked him for calling, but didn't need his services.
Description of Work: I wanted a tankless water heater installed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Anna M.
04/2011
5.0
plumbing
 + -1 more
They did a great job. It had to do with a city rebate for the valve and they absolutely worked with us to make sure that we could get the city rebate for their work. Their prices were extraordinarily reasonable in comparison to others. The work ended up being a bit more difficult once they got into it but they got it all taken care of and were great to work with.
Description of Work: Kriens Plumbing installed a back water valve in the basement and moved a toilet in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Michelle T.
04/2011
5.0
plumbing
 + -1 more
The guys at Kriens are always prompt and courteous and friendly. They will bend over backward to help you if they can. They will do all jobs with the same level of professionalism, no matter how big or small the job.
Description of Work: This time, Kriens replaced the diverter in my kitchen faucet. I have used Kriens several times for both big and small jobs, and I have always been happy with them. They come when they say they will come, they get the job done quickly, and they are always professional and courteous. They installed a backflow valve on my sewer for me, and when it had problems, they replaced the whole business at no charge to me. They have also rearranged the plumbing in my laundry area, installed my sump pump, and changed out faucets and tub trim in my bathrooms. When I needed additional paperwork for a rebate on the sump pump, they did it all for me at no charge. I love these guys so much I wish they did more than just plumbing!
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Service Categories
Plumbing,
Drain Cleaning,
General Remodeling
FAQ
Kriens Plumbing is currently rated 4.4 overall out of 5.
No, Kriens Plumbing does not offer free project estimates.
No, Kriens Plumbing does not offer eco-friendly accreditations.
No, Kriens Plumbing does not offer a senior discount.
No, Kriens Plumbing does not offer emergency services.
No, Kriens Plumbing does not offer warranties.
Kriens Plumbing offers the following services: Plumbing & drain cleaning. General remodeling