About us
TaxACT is available in both software and Web-based versions and offers users two ways to enter data: the interview format, or the forms-based entry method. TaxACT also provides its users a highly reliable and robust alerts system to prevent costly mistakes generally caused by omissions or missed opportunities to maximize deductions. Regardless of the TaxACT version and / or platform, all forms are IRS and State approved.
Business highlights
Services we offer
Online tax preparation.
Number of Stars | Image of Distribution | Number of Ratings |
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65% | ||
18% | ||
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6% |
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This all made my husband happy as he never thought we would get TAXES done ON TIME starting as late as we did. But we didn't earn anything so ...
How i chose TaxACT was more time consuming & fearful. First --TRUST ISSUES! Here i was planning to give our years worth of accounting info WITH ALL the very real SCARES re IDENTITY THEFT!!
& how would i know to trust them--well --
ANGIES LIST! the reviews were mixed. I am glad i could read between the lines & do a test drive to determine that i was up to our collaboration. Also, when i checked the prices taxACT was the best deal.
Something to prepare for if u r on the genetic side of 'running late'. They have a great "what u need to have ready" when u start the process. it disappears quickly. COPY/PASTE!
When I called--- Each time--even 2 days 2GO! the screener was polite & patient & directed me to the correct specialist--& always told me bout how long a wait it would be---@ 20 mins.was the most---so they must hire enough STAFF!
They do offer to be ones official Tax Preparer for an extra SUM--under $50. & it's a "money back within 1 month if 1 changes their mind offer". Thought 2 take it but "could NOT FIND IT ---HELLO & THANKS taxACT!!!"
As a long-time user of TaxAct not so good! Their software performed as advertised, except they billed $12.99 and $5 for the service. This after I visited the site searching for and thought I'd found a free product, based on their advertisements.
In the past, some ten or more years, I'd purchase their premium package for about $21, which included Federal and State with free e-file of the federal. The free product only cost me $17.99 even though it implied a free federal e-file!
Next year I'll find a better product.
I've tried in vain to find a means to express my displeasure on their website; they don't provide such!
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