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WELLS FARGO FINANCIAL

Banking/Credit Unions, Mortgage Companies,
Reviews
5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

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Showing 1-1 of 1 reviews
John C.
Oct 2013
1.0
Banking/Credit Unions
$200
So, the other day, I rented a car at the Atlanta airport. I get to the counter, they receive all the paperwork and are ready to give me my car, as soon as my ATM card is approved for a mere two hundred dollars. At the time I had over twelve hundred dollars in account. Bank refuses to approve transaction.
Please remember, I don't have a major credit card and I made reservation two days before in order to be assured of rental car. I brought in bank statement showing I was a Georgia resident and this is only agency that will rent me a car.
The bank refuses to honor the charge and the lady warns me that we can only run the card one more time, otherwise they will have to wait a whole twenty four hours, which also voids my reservation.
I call my bank and explain the situation. The lady for lack of a better word begins to ask me about charges made on card. I swear the total of all seven charges was less than maybe a hundred and fifty dollars. She mentioned a two dollar charge, a five dollar a ten dollar, etc. We finally get done and I emphasized how I will lose my reservation and be stuck in an airport with no other means to get out, if this second charge is not approved. The woman assures me that it will go through, as long as we wait 150 seconds. To be sure, however, the rental agency waited about fifteen minutes and ran the card for a total of five times.
The bank refused to honor the transaction although it was my money and there was more than twelve hundred dollars in the account.
I called the bank again and I was very angry. Another individual connected me with the fraud department and refused to give me the name of the woman who had no desire to help me, but purposely screwed me. The fraud department, claimed that there was no hold on my account and explained the problem was at the rental agency's end. Later she admitted that they ran the card five times. This woman then began to blame the rental agency, as I caught her in more than one lie.
What I am trying to say is that if you want a bank that decides how you spend your money, If you want a bank that will lie to you right to your face. If you want a bank that is going to place a hold on your account because you charge from two or three different locations or states, then you need to give your money to this worthless bureaucracy that doesn't give a d*** about their customers, and is squeezing every nickel lest you lose it to some serial murderer and or thief? that might need a new pair of underwear?

CAROLINE J.
Jun 2012
5.0
Banking/Credit Unions
Yes, I recommend this pro
I am very happy with them. I think they have been very accommodating; periodically they will look at my house loan and they will try to help me out with it. They call me, which is wonderful. They are very thorough; if I want to cash my check, they make sure that I am the right person.

NICK P.
May 2012
1.0
Banking/Credit Unions
See above.

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FAQ

WELLS FARGO FINANCIAL is currently rated 5.0 overall out of 5.

No, WELLS FARGO FINANCIAL does not offer free project estimates.

No, WELLS FARGO FINANCIAL does not offer eco-friendly accreditations.

No, WELLS FARGO FINANCIAL does not offer a senior discount.

No, WELLS FARGO FINANCIAL does not offer emergency services.

No, WELLS FARGO FINANCIAL does not offer warranties.