Coolray Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Coolray has served the Atlanta metro area since 1966 and offers professional heating, air conditioning, plumbing and electrical. We base our business principles on people helping people with honest, dependable service backed by our peace of mind warranties and guarantees ensuring your 100% satisfaction. 350 employees. No subs. Charges a flat rate. Senior Discount on Service Repairs only, cannot be used with other offers.

Business highlights

59 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered

Services we offer

Heating & Air Conditioning Services, Plumbing, and Electrical.

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1126-1150 of 1283 reviews

Glenn M.
04/2020
5.0
air duct cleaning, sewer cleaning
  + 0 more
Fast response.
Description of Work: Sewer clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yolanda P.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well 😊
Description of Work: Check the Heating &Air

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Esther H.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well and timely
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

M B.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
went well.
Description of Work: Heating and Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joe M.
01/2020
4.0
heating & air conditioning/hvac
  + -1 more
install HVAC system
Description of Work: They installed it 10 yrs ago with a lifetime warranty on parts and labor. Each year for the past 10 yrs, I see technicians at least twice a year (for spring and fall tune up) and any other maintenance needed. At first, I had issues with many technicians. My heat just failed and they sent Abraham Marzook to fix it. I feel he went above and beyond previous technicians and upgraded some parts that were failing every winter. CoolRay seems to be improving its technicians recently. I will on a go forward basis, always ask for Abraham Marzook to work on my system. Thank you, Abraham
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thank you for your review. We are so glad that Abraham was able to resolve the issues. Have a great day.

Krystal L.
09/2019
4.0
heating & air conditioning/hvac
  + -1 more
duct cleaning
Description of Work: duct cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth H.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT SERVICE
Description of Work: AC MAINTENANCE SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thank you for the review [Member Name Removed]!

Jerome G.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
System working very well
Description of Work: Replaced part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thank you for sharing your experience with Coolray, [Member Name Removed]! We appreciate your business. Have an amazing day! Cynthia J. Rose Customer Relations Manager

Lynn N.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Job well done guys!
Description of Work: Installed New Carrier Gas Furnace and Air Conditioner & came back out several times to complete the work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Coolray Heating & Air Conditioning
Thank you for sharing your experience with Coolray, [Member Name Removed]! Enjoy your day! Cynthia J. Rose Customer Relations Manager

Francis L.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job.
Description of Work: Replacement of HVAP System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Coolray Heating & Air Conditioning
Thank you for sharing your experience with Coolray, [Member Name Removed]! Have a great day! Cynthia J. Rose Customer Relations Manager

Cynthia T.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Repaired central air on first floor, replaced part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thank you for the positive review!

Cynthia D.
11/2017
1.0
heating & air conditioning/hvac
  + -1 more
Very Poorly!
Description of Work: Coolray has performed maintenance on my two heating and air systems for the past four years. Back in June 2017, my upstairs AC system died. I needed to replace it. I asked for bids from five contractors (with Coolray being one of the bidders). I decided to go with a contractor other than Coolray because Coolray's price was just too high (used Home Advisor to check what was the low, average, and high cost for my area). Also, Coolray only installs Carrier systems, and I wanted Trane. I have my systems inspected and checked twice a year (usually before the beginning of winter and summer). The Coolray service person spent a longer than usual time inspecting the new system. He then wrote up a list of what he "claims" was wrong with the new system and presented me with a bill for $808 if I wanted him to repair the new system. I am a single, professional woman. I politely told him that the system's parts and labor were both under warranty and told him goodbye. I really felt that the Coolray technician was trying to frighten me. I am not easily intimidated. The service provider who installed my system is also on Angie's List, and they have a straight A rating. I will never do business with Coolray again. I cannot recommend them.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$275

Kanika B.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Coolray Heating & Air Conditioning
Thanks for the "A" Let us know if we may be if service in the future.

Glen W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Coolray Heating & Air Conditioning
Thanks for the "A" rating! We appreciate that!

Adolphus G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Just like in HVAC school, we love to see an "A". THANKS!

Neal P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
A -- OK! Thank you!

Alan E.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Larry S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went as discussed.
Description of Work: Needed a new capacitor and to have drain cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$364

Diane B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
,
Description of Work: Service call - change the filters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEETHA R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service is excellent
Description of Work: maintain furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They come out regularly. The come out in the Fall and Spring to get our filters changed and get everything cleaned up. Servicing the heating and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glen B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thanks for your rating!

Martha E.
05/2017
3.0
heating & air conditioning/hvac
  + -1 more
Did not like the sales pitch.
Description of Work: Did not end up using them because we didn't feel comfortable with the sales pitch.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Coolray Heating & Air Conditioning
We believe that there is value in hearing from our customers and are sorry to hear of your experience. We will review and use as a positive training experience. Again, thank you for your review.

Contact information

1787 Williams Dr, Marietta, GA 30066

https://www.coolray.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
GAREGCN209509
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Electrical,
Drain Cleaning,
Natural Gas Lines,
Insulation,
Sewer Cleaning,
Energy Efficiency Auditing,
Drain Pipe Installation

FAQ

Coolray Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Coolray Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coolray Heating & Air Conditioning offers free project estimates.
Yes, Coolray Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Coolray Heating & Air Conditioning offers a 10% senior discount.
Yes, Coolray Heating & Air Conditioning offers emergency services.
Yes, Coolray Heating & Air Conditioning offers warranties.
Coolray Heating & Air Conditioning offers the following services: Heating & Air Conditioning Services, Plumbing, and Electrical.
Duct Cleaning

Contact information

1787 Williams Dr, Marietta, GA 30066

https://www.coolray.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM