AEM Construction & Restoration

AEM did a wonderful job! They were responsive to my requests, provided recommendations along the way, and ensured the job was done to my expectation.

This estimate was promised to me last Friday. I called 2 times looking for information since you sent a person out to look at the house. I never got a call back from Janelle or the technician. I have already gotten another quote and will be working with another company. I am also rating you all on Angie's list as horrible! You should not have been on the list to begin with in my opinion. You missed the first meeting for an estimate because you all forgot and then ignored me for a week. Also, this estimate does not show an itemized breakdown either. Your business needs some serious work! I would never hire you and I will suggest others do not either!!!

Excellent! I would like to hire them again, but they are not responding to my messages. Im guessing they are busy. I have reached out to quite a few contractors and no answer from them either. May just be a busy season.

Just looking for a quote and did not get any responses.

Was really excited by the online reviews and hoping that I had found a reliable contractor! Spoke with Jennell and we had a date scheduled for this past Tuesday. My tenant waited at home all day and they were a complete NO SHOW!!! Not a call, text, bat signal, nothing! ***?!?! They completely BLEW ME OFF. I understand that things happen and I was even willing to pay for an emergency visit but I never got a response to my phone message afterwards. I have no problem if you do not want to or cannot perform the job, but blowing someone off is COMPLETELY UNACCEPTABLE!!!

Arnoldo's crew showed up on time. They always do great work. They always have ended up doing more than what I pay for. I am hard to please, but AEM construction exceeds my expectations every time. This is not my first time hiring and it wont be my last. I have no idea how they are able to do such great work for such little cost. Jennell is always patient when I talk to her and change my mind about things.

They returned my call very fast and beat other quotes I already had. The owners and workers were very professional, they took very good care of my house (very tidy). Not only did they deal with the water damage, but also took care of repairing the drywall, crown molding, and painting. Will definitely use again.

AEM did an incredible job. We were very pleased with their work and their integrity. Arnaldo was very professional and very prompt, he came early to give us the bid and gave us our bid two days after. They gave us new ideas and always had our best interest in mind. They would do little things to improve the basement without us asking with no extra cost. For example, when they put in the new window they immediately painted the outside trim to match the rest of the house. They were also easy to work with when we made last minute changes. We felt very comfortable having them in our home. We would not be surprised if they won another service reward from Angies list.

It went so well and fast. And I was super pregnant and tired so I really appreciated that. Communication was very important and I could always get ahold of someone. I upgraded the new foyer lights with no problem and even had them install a dimmer. They matched my new and existing carpet well and even fixed my baseboard that was slightly higher than the rest. And I really appreciated them installing the window treatments because if I had done it, I'm sure I would have broken something. They also prepped the downstairs walls to be painted even though we ended up painting ourselves. I can't wait to work with them on our next project!

We were supposed to meet with AEM Construction at 11:30 am Saturday morning. It is now 12:08 pm. It wasn't until I called Jennell (who didn't answer, but called back) that the person (representative) was in traffic, and would be here in 15 minutes, which we declined due to an appointment with another Contractor at 12:30 pm. She did not apologize, and said that she would cancel the appointment. She informed me that they were coming from Dallas, Ga. but if you know you have an appointment, you should leave in time enough to meet the client, and at least alert the client that you are running late, so the client can make adjustments. They get a super F plus.

They showed up when scheduled and completed the project within a few days, and did a great job. They covered everything and were very neat. Their crew was very professional, and did a great job. The company was very easy to work with and very responsive with any questions I had. I only hired them to sheetrock, mud and tape, and was planning to prime and paint myself, but I am considering hiring them again to do the painting as well.

AEM Construction and Restoration went above and beyond my expectations for the renovation. The owner, Arnoldo, his wife, Jennell and the workers provided excellent customer service. AEM was always available and responded in a timely manner to my questions and requests. If Arnoldo saw something that compromised my safety he let me know. For example, when I asked that they remove a door off of the master bedroom (which was in the back of the house). Arnoldo told me I needed that door in case I needed to get out in an emergency. He was correct. AEM was always professional. I would recommend them. All of the work that was done was quality work. I love what they did to my home.

They did an amazing job. The ideas we had on how to maximize ceiling space around the duct work were OK, but their suggestions allowed us to have the most high ceiling possible without having it look strange. They created trays and really made the basement look amazing. I cannot stress how challenging the situation was in the basement and how it amazing it looks today. I would recommend these guys to everyone.

Jennell managed the whole project and provided all the necessary information and paperwork to my insurance company and my mortgage company. She coordinated all efforts for my return home including picking replacement cabinets, fixtures, paint colors and hardwood flooring. Arnoldo and his crew did an excellent job replacing my floors, cabinets, sheet rock and paint. I would highly recommend this company. They met all minimum requirements specified by the insurance company and went beyond to insure I was satisfied. Thank you for making my return home a pleasure!!

Requested a quote on adding a room, after he came out and barely asked a question, said he would email a quote but we never got an email or a call. I call the following week and get the VM. Shortly after that I get an email saying they can't quote us because their metal stud guy doesn't do metal studs anymore? Thanks for letting me know. Love having to chase people down to give them my money. ***eyeroll***

Arnoldo came out as promised to view and confirm quote we had been given previously, he showed up on time to start the job and had his tech here regularly to carry it out. They ran plumbing, fan vent, installed 2 windows, kitchenette, put up and finished sheetrock, paint, and flooring. They completed all work in a timely manner, made a repair to our deck above that was causing a leak to the basement, came out the day it rained to confirm it was done properly prior to continuing finishing work in basement. We asked him to add on some trim finishing that was incomplete from a previous DIY project and he went above and beyond to make it look great and touch up surrounding area for a beautiful finish. We are thrilled with the outcome and impressed with the sheetrock finish and paint; the walls look so much better than the original sheetrock in our home. Arnoldo regularly discussed the project with us and answered any questions I had, he never made me feel like we were pestering him even though I asked for a lot. He was very personable and made suggestions when asked but never forced us into anything and left final say up to us. He saved us money on materials by letting us know if he could get something somewhere else as compared to what we had purchased for him to install. As we completed this project we immediately scheduled exterior paint with him and are currently scheduling new flooring for upper floor of home.

Arnoldo and his crew did an excellent job on our basement.. They went above & beyond our expectation. Arnoldo met with me quickly and gave me an estimate within days. They started work the next week. His crew was nice & professional. They worked diligently and came to work when they said they would. I could tell they took pride in their work. Arnoldo and his crew worked Christmas Eve and New Years Eve to complete this job on time. There was heavy rain & flooding accruing in the area at that time. Arnoldo and his crew located the source of water entering my garage and waterproof the area. We are extremely pleased with the finished product. Our basement looks like a new build. I would recommend AEM to anyone and I will use them again.

I contacted Jenell to get a quote set up for some extensive drywall and ceiling repair work needed in my home. Little did I realize that she would be horrible to deal with and was actually trying to discourage me from even getting a quote. Word t the wise - DO NOT MENTION that you are working through an insurance claim if you try to call and set up an estimate. I was really looking forward to having this company come to my home based on the good reviews I read and Jenell was the most negative person I have encountered over the phone. I did not appreciate how I was treated as I was calling to give them business especially since she was asking several particular questions that would involve personal information - all while trying her best NOT to set me up for an estimate. Since she is the customer's first face of the company I can certainly say I will not be trying to give them my business again!

They did such a nice job and it was done quickly with little down time. Pricing was great and they went the extra mile by resolving unexpected issues that arose on my end. My ceiling was perfect even with a sheen finish. Great to work with and cleaned up afterwards! Thanks! Tamara

The people who built my home placed the washer/dryer alcove in the hallway across from the thermostat. It was hard to regulate the heat/air in the house when the dryer was on, so we decided to have doors built into the alcove and an exhaust fan added. The hallway also needed some drywall repair and painting. After getting several estimates (including talking to one person who asked me to send him some pictures and he would quote from that) I chose AEM. I can?t say enough about how pleased I am with their work. The job was done well, and on schedule. The workers were polite, and very considerate of my home. (They put down plastic all the way from the work site to the front door, so they wouldn?t track dirt on my carpet.) They did all the nice things that make a job look elegant. They painted the hallway antique white, and all the doors and trim gloss white. They painted the shelf inside the alcove. They replaced the linoleum. They even found doorknobs to match the ones already in the hallway. I would strongly recommend you call AEM for your next repair job. Alice M. Spivey Marietta

I scheduled a meeting with the co-owner, he arrived on time and was pleasant and professional. He requested a copy of the reno and design plan to use as guide for price quote, he assured me his team could begin immediately. I submitted both documents the following morning, called and spoke to the other co-owner who assured me she had received notification of its submission, and have heard nothing from anyone since then. I'm now really behind schedule waiting on what was supposed to be a sure-thing. Professionalism, or even common courtesy, would dictate providing a quote or refusal of the job-I didn't receive either.

AEM came through big time for me after my house received storm damage to the roof. They showed up the day I called them to do temporary repairs and demo, and then did a great job not just fixing the roof, but doing all of the interior work with new carpet, drywall, plaster work, and paint as part of a home renovation project, and not just for the storm damage as I had originally called them for. I would use them for any project without hesitation, and greatly enjoyed working with them from start to finish.

They did a great job. Arrived on time and worked diligently.

Arnoldo came in and quoted within a day of calling to schedule the quote. He was on time and so super nice to work with. He had great ideas and I appreciated that he wasn't trying to just sell me on things. He provided excellent input and it was so nice to work with someone who felt like they were actually on my team. The crew was scheduled to begin work within the week and actually built it all within one day!! They also were on time, cordial, and worked so hard!! I was shocked when they built it all within 1 day! They were a super nice crew and made me feel 100% comfortable in my home. They actually went above and beyond. They know how to finish a product and you can tell that they take pride in their work. It was a completely different experience to turn something over to a contractor and have the finished product exceed expectations?! I'm so sold on these guys they are now painting my house!! I just realized I never left a review and I knew it was overdue as these guys are blowing past expectations yet again! I'm new to ATL so I use Angie's for everything and figured I would post a review because it's tough to weed through the not so great ones!

Arnoldo said a price idea in two hours and a proposal by his wife, Janelle tomorrow via email.. Eight days later and no reply to my 3 telephone messages and one email so very unprofessional and no courtesy call back.. this is my first experience with angie's list, hopefully this is not an omen.