Beyond Residential LLC

unknown

unknown

See comments above.

Josh and his team showed up on time, were very professional in appearance and attitudes, and handled our rental house management needs to a "T"!

t

As with many people in this economy, we have become first-time landlords because we have to relocate for work and are unable to sell our house. The idea of renting the home we love filled us with a lot of anxiety, but thought we could manage it without the added expense of a property manager. We did our best to procure a high quality tenant, and we were lucky enough to find one, but it quickly became clear to us that we had no idea what we were doing. Aside from the legal issues related to landlords and tenants, we were not equipped to conduct background and credit checks, and we feared that we would not be able to be responsive to tenants' needs from out of state. So we decided to bite the bullet and hire a property manager. This was a challenge as well, because we didn't really know what to expect in terms of cost and services provided. We knew one thing: we didn't want a company whose sole purpose was to collect rents and who wouldn't take care of our tenants. We figured that if we wanted high-quality tenants, we needed to treat them in a high-quality fashion. Enter Beyond Residential. This company has it all! While it is relatively new, its proprietors, Joshua Kinney, Tom Perry, and Stephanie Gifford, have a lot of experience, and it really shows when you meet them and speak with them. They know what they are doing from the legal perspective, and you will never have to worry that you are not in conformity with Georgia law. Equally important--they are extraordinarily responsive. We made the initial contact on a Sunday afternoon, and they responded the same day. They answered all of our questions in detail. When they visited our home, their passion and caring shone through. They really love what they do, and their primary focus is customer service, both for the landlord and tenant. And they went above and beyond, helping us to undo some of the mistakes we had made and taking over the management of our new tenants at the last minute and really winning the tenants over, helping them to see the value in having a local property manager at their disposal. Beyond Residential has a fabulous website, with special portals for landlord and tenant. The landlord can see ongoing reports of monthly rents collected and/or repairs made. The tenants can see their statement as it is updated and also have the convenience of paying rent online. Rents, in turn, are direct-deposited into the landlord's account after fees are taken out. The fees themselves are very competitive (8% of monthly rent, and half a month's rent--one time--if they procure the tenant). In our case, since we had actually found the tenant, they did not charge the procurement fee, even though they really had to scramble to get the lease together and bring the tenants into their system. They efficiently and cheerfully erased our mistakes and made everything easy for us and the new tenants. They are cheerful, professional, and focused. Customer service is genuinely service, and they genuinely care about their customers. I am so grateful to have found them, and I will be able to move out of state knowing that my home is well cared for and that we and our tenants have nothing to worry about. You will do yourself a favor to call Beyond Residential if you are thinking about renting your property. The small cost carries great value and peace of mind!