COMCAST CABLE

3.7(
12
)

Internet Service, TV Service - Cable

Services we offer

Internet & Cable Services.

Accepted payment methods

MasterCard
Visa

Reviews

3.712 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
0%
3
0%
2
0%
1
42%
Rating CategoryRating out of 5
quality
3.7
value
3.6
professionalism
3.8
responsiveness
3.8
punctuality
3.6
Write a review
Showing 1-12 of 12 reviews
india S.
03/2016
1.0
internet service
  + -1 more
Horrible I have been charged for the past 6 months for an extra tv. I keep trying to get the charge taken off and every time I either get hung up on or transferred ten times to eventually get disconnected. They have not refunded the charge or credited my account for any of it now they are saying anyhting over 60 days they are not liable for. I am looking for an alternate service in my area.
Description of Work: Provided triple play services
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$210
Tanya F.
08/2015
1.0
internet service
  + -1 more
Provider missed 2 connection appointments which were scheduled by the provider 2 WEEKS apart. I was actually told more than once during different phone calls that they had already turned my service on - SEVERAL phone calls later (as I couldn't seem to get connected) an agent finally told me it HAD NOT been turned on by Comcast yet. Then they scheduled a new date 2 weeks out. This agent advised he would call me if my service was not turned on by the scheduled date. I received my first bill in the mail. It was dated back to the originally scheduled connect date AND had a $9.95 shipping and handling fee - for NOTHING because I bought my modem at WAL-MART!! I waited until the day after it was scheduled for the 2nd time - still couldn't connect (and did NOT receive a call from the agent that said he would call). Then I called to cancel they tried to RESCHEDULE for ANOTHER 2 WEEKS LATER!!
Description of Work: Provider missed 2 connection appointments which were scheduled by the provider 2 WEEKS apart!! When I called to cancel they tried to RESCHEDULE for ANOTHER 2 WEEKS LATER!
Rating CategoryRating out of 5
quality
1.0
Todd G.
07/2015
1.0
internet service
  + -1 more
Only thing that is a grantee is this company providing unreliable phone, internet, & tv service.
Description of Work: Overcharge for everything.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
J C.
07/2015
1.0
internet service
  + -1 more
unknown
Rating CategoryRating out of 5
responsiveness
1.0
Teresa B.
06/2015
1.0
internet service
  + -1 more
unknown
Description of Work: Late for appointment. horrible customer service. installation costs and they don't tell you that even when i asked
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$150
Shayne R.
04/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Comcast established service at our new residence. The technician was punctual, polite, informative, and knowledgeable. It was an overall positive experience.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Don G.
10/2014
5.0
internet service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Jeff T.
05/2014
5.0
internet service
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jason S.
04/2014
5.0
internet service
  + -1 more
unknown
Description of Work: I was having trouble with my digital cable. They were able to get it straightened out over the phone. The only problem I've ever had with Comcast is the cost of the service. I have their TV/Internet/Phone package. Of course, when you price these things out separately, I am still saving a bit of money. It's just that I find myself wondering why I pay so much to watch TV.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott M.
02/2014
5.0
internet service, cable tv service
  + 0 more
The guys were very helpful and professional.
Description of Work: They hooked me up for cable internet and TV.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58
Aaron K.
12/2013
5.0
internet service
  + -1 more
Comcast came out to install my internet service. The installer arrived 15 minutes early which is usually great. However we had run some errands and weren't home yet. The installer called but the call was missed and since no one answered the door he left. We arrived home 10 minutes before our appointment time and had actually passed the installer on our road. |When I realized I missed the call from the installer I called back and he informed me that the install had been cancelled because no one had answered the door. WHen I stated that it was still 10 minutes before the appointment time he replied that he would have to call his supervisor. He returned within 10 minutes and the rest of the installation went Great!
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10
Johnny P.
03/2012
5.0
cable tv service, internet service
  + 0 more
The price is a little high, but they give a good service.
Description of Work: They do our internet, cable and phone services.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Internet Service,
    TV Service - Cable

    FAQ

    COMCAST CABLE is currently rated 3.7 overall out of 5.
    COMCAST CABLE accepts the following forms of payment: MasterCard,Visa
    No, COMCAST CABLE does not offer free project estimates.
    No, COMCAST CABLE does not offer eco-friendly accreditations.
    No, COMCAST CABLE does not offer a senior discount.
    No, COMCAST CABLE does not offer emergency services.
    No, COMCAST CABLE does not offer warranties.
    COMCAST CABLE offers the following services: Internet & Cable Services.