PEOPLE PC INTERNET SERVICE

It was hard to get on line at times and stay on. I only had it for 2 months and cancelled it. It took 6 months for them to cancel it and before they did they had charged me each month for 6 months. I would call and raise hell and they say that it is cancelled and they will credit me back. They never did. When I call they transfer me around to 6 to 8 people and I would have to explain it all over again. Every one of them were not American and you couldn't understand them. I just kept getting mad. I ask to speak to a supervisor and they would never put me through to them. I finally got so mad that I refused to talk to anyone but a supervisor. I got a floor manager but she would not listen to me. She told me that my account was closed and she would not give me a refund of any amount. I explained to her start to finish and she still said "no, no, no." I told her again that I haven't used people PC for 6 months or longer and I don't know my email name or password. The weird thing is they only could find me in there system but by my credit card number. She still told me no. I ask her do they keep track of when people call in and record there conversations? She said yes and she sees where I have called in those times and asked to cancel people PC. The lady I spoke to last time I called told me she would credit me back... it never happened. Then she said well and it won't happen this time either. I promised her I will get my money back! She said "no you won't and to make sure you don't, I'm putting a note in your account saying not to refund your money at all." Then she told me she had to help paying customers and said good bye and hung up on me. I was so mad that I waited a day to call back. When I do they show no record of me there at all. She erased me completely. A word to the wise... Don't ever, ever, ever, use people PC!