Service First Pros, LLC

They are very courteous and truly care about their customers. As a single woman I did not feel taken advantage of. Would definitely recommend them

Ken, was very responsive; he kept following up with phone calls making sure I have the service scheduled immediately. It took only a short time for a tech to come and resolve the problem. The tech was very knowledgeable and I was put to peace when I knew he warranteed his work. Saved their number to use in future.

Very professional. Two guys worked as a team. Very impressive.

Awesome customer service and feedback regarding services needed.

Brian was knowledgeable and professional. He was able to start the appointment earlier than scheduled. Great guy and great company.

They answered promptly on a holiday and came and repaired my ac unit which was great. The problem was the pricing. I paid nearly $500 to have a capacitor replaced. I’ve had 3 replaced in the past at other homes and nobody charged me more than $150. Capacitors are cheap and take minutes to install. I suspected it was the capacitor based on the issues I’ve seen with them in the past. I wish I would have ordered the part and replaced it myself.

A friendly young man named Dillion was my service tech. He was efficient, professional and very helpful and gracious in his explanation of the problem and it's resolution. I could not have been more pleased! Helen Haynes

Had to replace a power box for the condenser and replace the whip powerline. Job was done quickly and done well. Price was the average for those parts and I was shown the price prior to work beginning.

Very good customer service and work.

Very Proficient and Professional

Professional service from the office to the technician. No headaches, no surprises. Very satisfied.

Wonderful company. They were very knowledgeable and were available to help us right away. We would recommend them to anyone

Best customer service experience ever!!

Very helpful. Explained things well.

Great all round

Very informative of what they intend to do during visit. Clear description of a small issue and when I approved they went ahead and fixed

They responded immediately, even though it was early on a Saturday morning. It could not have been a better experience working with them.

Paul came to the house promptly and fixed the problem quickly. Since I had an older central A/C unit (20 years old), I was expecting for him to do a sales pitch for a new unit but he did not. I initiated the question on having a older unit and we discussed the consequences and he explained some of the options I can do in the future. It was very pleasant experience and recommend them for A/C services.

Paul was on time and knowledgeable and was able to fix my AC in a decent time frame

Replaced my AC unit - the work done was done above and beyond expectation - I really recommend these people.

These people were excellent. My only drawback and this is actually not specifically for them, but all companies is that it was probably around a $75 part that needed to be replaced and ended up costing close to $400. I grew up around this stuff so I know the part costs. I was out of town so didn't have time to do it myself. Side note the part is only available if you work at a service company that has access to these parts. You cannot be an everyday consumer and get the part. Nonetheless they did an excellent job and were very thorough.

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