Service First Pros, LLC

Paul did an excellent job. He is very thorough, informative, and knowledgeable.

Service First Pros was committed to ensuring my home was cooling after the work they performed. Overall this was a good experience...

They were great had great customer service all the way around

I contracted this company to help me repair the AC units at my mother’s home in GA; I live in AL. Ken was terrific! Very understanding and helpful of the fact that I required more description and assistance than perhaps other customers. He communicated well and frequently with me. Additionally, Josh, the technician, and veteran, was equally as thorough and helpful to my situation. I would highly, highly recommend this company to anyone needing Heating or Air Conditioning maintenance or service. As a matter of fact, I have already recommended them to a friend! They guarantee their work and they perform with a great attitude. Additionally, they boldly support the military. My husband served active duty Army for 21 years. Ken did not heaitate to extend his appreciation for my husband’s sacrifice and service; and offered us a military discount. A truly delightful experience! Thank you Service First Pros! We appreciate y’all too!

Was friendly, courteous and respectful of my hardwood floors.

Paul was very respectful and explained everything to us very well.

Techs showed up on time, explained everything and had me up and running in about 30 minutes. Courteous and friendly, telling what could be fixed and what I could wait on which wasn'’t in my bugdet. Offered many fianancing offers and a military discount. Overall I will use this company for everything related and look forward to buying my new unit from them next spring. I adamantly recommend you give them a shot to impress you. Everyone was helpful from the guy who answered the phone to the techs and even when we had follow up questions. Best company I could have hoped for!!!

Very professional, quick and curtious!! Came out to fix my air on a Sunday VERY HOT evening , had the extra parts with him so he didn’t even have to order parts and fix at later date!!

Ken and Paul went out of their way to help me get my a.c. working again for my terminally ill son. They went above and beyond and I am greatly appreciative of this company coming so fast for my boy. Paul was very well mannered and nice.

Brian and Nick were on time, courteous, seemed knowledgeable and proficient, and weren't pushy. I'll use them again.

Saved the weekend for our family! After our home warranty company told us we would have to wait until Monday to have our air conditioner checked Ken called me immediately after reaching out to Home advisor. He spent at least 30 minutes with me on the phone trying to trouble shoot. He had Paul out the next morning and we have air flowing again. The warranty company put the wrong part on the unit and friend the motor. Thank you so much for your help, awesome customer service, and fantastic serviceman. We will be calling for all future needs.

Paul was on time and told me the a/c unit did not need freon, but instead, took a photo of a wire problem. He made the repair and in time I'll see if it works! Nice guy.

They we prompt whe. I needed them

Brian was an Excellent trouble shooter and did a great job.

Quick response and resolution of the issues!

Service was prompt and thorough. World class even! Received two follow ups to ensure my satisfaction. Glad to recommend a first class customer oriented company.

Brian was very knowledgeable and had what he needed to fix the problem which turned out to be the blower motor. He was efficient and professional at all times. I will definitely use Service Firs t Pros again.

Service First Pros exceeded all expectations. They were very professional, timely, efficient, and courteous. Dylan did a fantastic job diagnosing the issue and planning for multiple solutions. Thank you!

great service and the owners checked on everything with a phone call when completed

Reliable

fast

The service technician was very knowledgeable and diagnosed the problem right away and repaired. Also checked the freon pressure level and added freon as requested.