Service First Pros, LLC

Showed up nearly 4 hours late...I missed my service appointment for my business costing me money. Charged me over $1,400...unit was working when they arrived btw. Stopped working twice once left. Owner Josh mentioned he would call and reimburse my personal lost (around $350) business due to such a late arrival (I had to cancel)...however never heard back. Not recommend...I believe in honesty and doing what you say you will do. This company is money hungry and are like door to door carpet sales...just go somewhere else.

Joshua Meacham and his staff are top notch. Service First is what you get from professionals. Been a customer of Josh's for years. A++

$100 for the visit just to let us know that our 3 months new a/c unit is too small for 0.5 gallons. They gave us an estimate of $8k to fix the problem.

I like that he wore gloves, mask and shoe covers. Very nice to deal with and explained everything in detail

They said I needed Freon and sealer in my system and when they put the sealer in the compressor locked up and an 800.00 repair turned into an 8000.00 repair. They assumed no responsibility and they gave no type of discount for braking my ac. The tech had to keep calling someone to ask what to do next. After calling other a/c companies to get an estimate they all said they never use sealer because it can damage the compressor. I do not recommend this company at all.

I did not hire this pro only because the A/C service that normally works on the A/C called around 6:00 am and was able to have it repaired before 9:30 am this morning. If I were going to recommend or search again, I would recommend this company. They were very professional and I received a text early this morning and a follow up call from their office. I advised that I would keep them in mind for the future if I need them! Don

Romano was very professional and explained everything he was doing (troubleshooting) and gave options available at end of Diagnosis.

Service First Pros delivered what they promised WOW service.Installation crew was professional worked all day and left the property cleaned and in order. Pricing was competitive and fair. Service First Pros have an A+ rating with the BBB and they deserve that rating 200%. From the service call thru installation of the new system the Service First Pros are reliable professionals. I am a customer for life.

Daniel did an excellent job. The customer service was amazing. He explained how the equipment worked, and pointed out defects. High quality service and value!

I'd hire them again.

Our tech Daniel was a true professional. He was very detailed in his explanation on what needed to get done and answered all our questions with no sales pressure at all. They have earned themselves a forever customer. I would recommend First Pro to anyone looking for an honest company!

Daniel was our professional technician today and called before the appointment to ask if he could come early, which we were great with that and he did. Daniel first asked for us to share with him what the issue was with our heat pump. He was an excellent listener, and after doing a diagnostic review of our entire system, made a list of recommendations and sat down with us and reviewed each item, including the price. After my wife and I spent time discussing each item, we shared our decisions with him and he efficiently, thoroughly and professionally completed the tasks involved. It was a great experience for us and we fully recommend Service 1st Pros to each of you who are looking for someone to repair your air conditioning unit!

Very professional.

I have had a awesome experience since the first time I hired them to repair my system. I have them now scheduled twice a year to perform the required maintenance. Each one of their technicians is knowledgeable and extremely polite. Karl Davis did a great job on fixing the issue that I had.

The job was thoroughly done. I'm very satisfied with the service. Highly recommended!

We were very impressed with the professionalism and service, our new equipment works perfectly and we were delighted with the speed with which it was installed.

Very professional...reasonably priced

Showed up on time and did what they were supposed to do. Gave additional options without overselling.

Customer services is top notch. I always request Brian because he knows my system, he is very knowledgeable, he always has a good spirit and he is a joy to work with at all times.

This company was prompt, courteous and efficient. They are what professionals look like.

There is a reason why SERVICE is a part of their name. From repair to service to installation this group has been great to work with. I appreciate the quality of work and the service to fully explain. The system installer sent me a personal, hand written thank you note. That was much appreciated. I am definitely a SFP fan and have referred them to others.

Very professional

Outstanding service and value