Service First Pros, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Service 1st Pros is a residential service first heating and air conditioning company. We service, maintain and replace residential HVAC systems. We believe in servicing our customers at the highest level with knowledge, honesty and integrity. We put our customers' needs first, earning trust and building a lasting relationship. We would love to earn your business and show you the "WOW" we deliver through service.We provide free estimates on equipment only. We value the customer and guarantee to put you first! Josh Meacham Owner/Operator "Our Pros Put You First"

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 101-125 of 851 reviews

Ruth K.
06/2023
5.0
Xavier, Homer and John did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,600

John W.
06/2023
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$532

Crispen H.
06/2023
5.0
I have been using SFPro's for 6 years. Great work. They explain what they are doing and what they find and all of the associates are professional. Strongly recommend them for for HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy G.
06/2023
5.0
Service Pro is spot on with customer service. I called on a Sunday morning when my A/C went out. They tried to help me trouble shoot and reset it over the phone, but it didn't work, so they sent me a service technician, Chuck Norris (no, not that one!) and he had me up and running in no time. I've been very happy with their responsiveness and customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pascal L.
06/2023
1.0
Scam. Go read all their one star reviews on Google to see what I mean

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
3.0

$70

Tom D.
06/2023
5.0
They will treat you fairly, show you respect, and perform quality work in your behalf. Great Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan H.
06/2023
5.0
The team that I dealt with at Service 1st Pros were fantastic. Colin, Jerry, and his son were very professional, friendly, efficient, and knowledgeable. On the day of the appointment, Jerry and his son showed up on time, made me feel so comfortable and that I was in good hands. What really stuck out to me was not only their friendliness, but the fact that they put on disposable boot covers when they entered my home. So respectful. Of course itâ s not exactly â funâ having to buy a brand new AC unit for my home, but grateful that if I had to do it, it was with Service 1st Pros. Thank yâ all so much. I definitely 10/10 highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,700

Rodney D.
06/2023
5.0
Great experience from initial inspection, quote to replace old system through to professionally completed installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Benjamin H.
06/2023
5.0
Great service and responsiveness. One of their technicians even helped provide a temporary fix for my AC unit until the part was able to be replaced. Would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony C.
06/2023
5.0
They were respectful of property. They ensured that they didnâ t disturb anything in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly J.
06/2023
5.0
All employees from Project Mgr to installers to quality control were excellent, They communicated better than any service company I have used. They were knowledgeable, prompt & efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cornell F.
06/2023
5.0
Customer focused organization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wallace M.
05/2023
5.0
Came out same day called.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Wallace M.
05/2023
5.0
Came out same day called.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lisa W.
05/2023
3.5
Missed scheduled appointment by four hours. Fixed my A/C for what seemed reasonable.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
2.5

Yes, I recommend this pro

Cornell F.
05/2023
5.0
Good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine W.
05/2023
5.0
Great customer service, fast response!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen M.
05/2023
5.0
The Technician was very professional, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason B.
05/2023
5.0
They had good recommendations for my HVAC replacement. They communicated well and were timely. They were knowledgeable and taught me a lot about my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,400

John C.
04/2023
4.0
I was pleased with the work and the technician was excellant

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$558

Mary J.
03/2023
2.0
Everything was great until I told a couple of men in my neighborhood what I paid. They said it was way overpriced. Unfortunately as a 67 year old single woman, I feel I was taken advantage of. I usually get several bids, but I didnâ t this time. I wonâ t let that happen again. Mary J

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
5.0

Yes, I recommend this pro

Janet W.
03/2023
5.0
Replaced old HVAC unit. Everyone involved was on time, professional, knowledgeable and very efficient. Friendly and explained everything so even a layman (me) could understand. i am beyond pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
01/2023
5.0
If you need anything for your HVAC unit, this is who you want. Everyone who i interacted with at Service First Pros, was honest, friendly, professional, knowledgeable, and informative. They have a very consultative approach to their projects, they lay out the options and give you the choice of what to do, no high pressure sales here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,300

William C.
01/2023
5.0
Our heat was not working so we called and all went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CR110291
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Service First Pros, LLC accepts the following forms of payment: CreditCard
No, Service First Pros, LLC does not offer free project estimates.
No, Service First Pros, LLC does not offer eco-friendly accreditations.
No, Service First Pros, LLC does not offer a senior discount.
Yes, Service First Pros, LLC offers emergency services.
Yes, Service First Pros, LLC offers warranties.

Contact information

1397 Duncan Lane, Suite D, Auburn, GA 30011

http://www.servicefirstprosllc.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed