Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
CHUCK & STACEY G.
01/2007
custom furniture
 + -1 moreMy AWFUL experience with Buckhead Sofa doesn't appear to be unique given the reviews on other sites (BBB). I wish I read them before making my purchase. It's nearly 5 months since I ordered the sofa, and I still don't have what I ordered. The husband and wife owners were all too happy to take my order (which must be paid for via check--I should have taken this as a warning sign in itself). A month later, I received the sofa, but the cushions didn't fit. (I later learned they ordered a sofa configuration the manufacturer doesn't even make--so much for being the sofa experts--and therefore, would never fit properly.) The owners repeatedly promised me they would fix the problem or take the sofa back. Well, its been nearly 5 months, countless calls and visits to their store to try to fix THEIR blunder. It's still not fixed. However, what's most frustrating is they repeatedly broke promises as I've PATIENTLY tried to resolve this with them. Take my experience as a warning.
Description of Work: I purchased a sofa from their store.
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$2,000
10/2003
custom furniture
 + -1 moreDELIVERED ON TIME. VAST SELECTION OF FABRICS.
Description of Work: CUSTOM-MADE SOFA.
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Yes, I recommend this pro
$1,000
Contact information
3106 ROSWELL RD NW, Atlanta, GA 30305
Licensing
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Service Categories
Furniture - Custom Made
FAQ
BUCKHEAD SOFA STORE is currently rated 3 overall out of 5.
No, BUCKHEAD SOFA STORE does not offer free project estimates.
No, BUCKHEAD SOFA STORE does not offer eco-friendly accreditations.
No, BUCKHEAD SOFA STORE does not offer a senior discount.
No, BUCKHEAD SOFA STORE does not offer emergency services.
No, BUCKHEAD SOFA STORE does not offer warranties.
Contact information
3106 ROSWELL RD NW, Atlanta, GA 30305