One Stop Cooling & Heating
About us
We professionally install, service and repair HVAC systems. Give us a call today.
Business highlights
Services we offer
HVAC, Heating & AC Services.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 3% | ||
| 4% | ||
| 8% | ||
| 6% |
"Thank you for taking the time to post a review. We are thrilled that you had a great experience as our team aims high to provide the best service for every customer! We appreciate your time and thoughtfulness to share your feedback with us!"
"I am glad that your experience with our technician was valued as an A rating, however, I am sorry that you experienced a delay in receiving your invoice. We will use your feedback to re-train our office staff as we all strive to give the highest customer service. Thank you for letting us know there was an issue and please feel free to call our office anytime and speak to our office manager to resolve any concerns. Thank you for choosing One Stop and I look forward to providing service to you again."
Found no issues in the functioning of large unit, but claimed low voltage wire needed replacement. As this wire is outside and exposed to weathering, this seemed reasonable. After replacing low voltage wire large A.C. no longer functioned...subsequently found electrical short was the cause and charged $111.00 to "locate shorted wires." Apparently, the electrical short was caused by the repair procedure in replacing low voltage wire.
As an incidental issue, the original low voltage wire was coiled, which allowed the wire flexibility and give. The replacement low voltage wire is straight with limited give and flexibility in comparison to the original.
This company installed the original A.C. equipment in this house. While the large A.C. is used constantly, the smaller unit services a "bonus room" and is rarely, almost never used. The company recommends replacement of this smaller unit, as it is nearly ten years old, or a "leak search" on it for $160.00.
"Thank you for sharing your experience! We appreciate your time and value our customers! It's the One Stop Difference!"
"Thank you for your review! We appreciate it very much and look forward to assisting you next time you need us! It's the One Stop Difference!"
"Thank you for taking the time to share your experience and let us know how we did! Feedback is the only way to grow! We will pass this on to our team! It’s the One Stop Difference!"
"Thank you for taking the time to share your experience and let us know how we did! We are very happy that you had excellent service and will pass this on to our team. It’s the One Stop Difference!"
"Thank YOU so much for your review! It's the best way to grow and we appreciate your time to give us this fabulous review. We always strive to make "The One Stop Difference" for every customer and look forward to seeing you again for your maintenance care."
"Thank YOU! We really appreciate your time and positive review! We strive to raise service standards with our "One Stop Difference" to every customer!"
"Thank YOU! We love getting positive feedback and spreading the "One Stop Difference"- We know your time is valuable and we appreciate you taking the time to pass it along! We look forward to serving your home comfort needs in the future!"
"Thank you very much for posting your review! We appreciate your time and we are thrilled that you received the great service that we so proudly offer! We call it "The One Stop Difference" and look forward to serving you again when you need us!"
"Thank you for leaving a review! We are always excited to get positive feedback! Thanks for taking the taking the time and we look forward to serving your cooling needs when you need us."
"We are sincerely appreciative of your review! Our whole team strives to make each visit the ultimate customer experience! Thank you for taking the time to review your experience!"
"Ms. (member name removed), As promised, we tried to reach you first thing in the morning several times and kept getting voice mail. Our tech was standing by to head to your home, but since we could not set your appointment, we were unable to send him without speaking to you first. We really appreciate every opportunity to provide the best service available and we truly feel the impact of a disappointed customer personally and wish it was a successful story with you as well. We can only hope that you give us another chance to provide any future service to you as I will personally guarantee that you would experience the highest standard of customer service we pride ourselves in each and every day, with each and every customer. We have several very happy Angie's List customers and would like to turn your experience into a happy one as well."
"Thank you (Member name removed)! We appreciate you!"
"Thank YOU for choosing One Stop Cooling And Heating! We'll all be sure and 'High Five' Danny for providing a great service to you! Your thoughtfulness to review gives us all a great boost to keep doing what we do better and better for our customers!"
"Thank YOU! Thank you for choosing One Stop and for taking a moment to share your experience! We appreciate that very much and look forward to seeing you again!"
"Your time and kind words are sincerely appreciated and fuel each and every one of us here at One Stop Cooling And Heating! It is our pleasure to serve you and all of our customers in a way that reflects the heart and soul of our company! Thank you from the whole team!"
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Less than 18 months after spending $3750 on a new air conditioning unit with AC4Life, our Air Conditioning Unit has broken and they are charging $750 in labor to repair it. They made a service call this past Saturday to look at it and said the coil would need replaced, and it would take approximately 4 hours at $175/hour. I would like to point out that this is a vacation home, so we do not even stress our air conditioners as we leave our thermostat on 78 degrees when we are not using the house!
I'm not sure what caused the unit to break, but we did purchase one of the units recommended by AC4Life in October 2012. So whether they are recommending inferior products, installed the unit shoddily, or are simply trying to get away with making service calls every 18 months to earn an extra $750, I'm not sure.
I definitely would not recommend AC4Life or any of the products they offer unless you want to be making nearly $1000 in repairs to your unit less than 18 months after installation. Find another contractor!
Licensing
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