Heating and Air Conditioning, Air Duct Cleaning, Water Heaters
About us
Always On Time… Or You Don’t Pay A Dime! Established in 1997, we have been servicing the community for over 17 years. We train our staff with the most, up to date tools in the trade. All our professionals are drug tested and background checked for your safety. Our customers time is our #1 priority. Call us now!
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Heating | Heater Repair and Maintenance | Heater Installation and Replacement | Furnace Services | Furnace Repair and Maintenance | Heat Pump Services | Cooling | AC Installation and Replacement | AC Repair and Maintenance | AC Filter Replacements | Air Handler Services | Ductless Mini Split AC Systems | Evaporator Coil Services | Air Quality | Air Duct Repair & Installation | Dehumidifiers | UV Air Sanitizers | Thermostats | Air Purifier |
By far the worst company I have ever used, and that goes for any service.
Description of Work: Whole Air Conditioning Unit
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,700
Ralph S.
12/2022
5.0
heating & air conditioning/hvac
+ -1 more
It was an excellent, job, terrific job, they done the best work on may AC than anybody else that serviced me before in my entire life, I have a contract with them in every 6 months, very efficient.
Description of Work: They cleaned the conditioner coil.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kenneth W.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marilyn J.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
It is not leaking anymore. They did a good job.
Description of Work: The a/c was leaking. They came and emptied the tray and cleaned it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judy R.
08/2013
5.0
water heater repair
+ -1 more
He was very nice, and he took care of the heater very quickly. He was in the neighborhood so it was nice.
Description of Work: They replaced my hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Dorothy K.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
We had a Living Social coupon for half off. They normally charge $99 for a tune up. They were quick, nice and honest.
Description of Work: We used One Hour Air Conditioning & Heating for an air conditioning tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
KIM B.
11/2011
4.0
heating & air conditioning/hvac
+ -1 more
Their service was so,so. The owner was out of town and the gentleman who came here was on the phone trying to do his job and the owner's job at the same time. I called them for general servicing but I also told them the air conditioner was blowing but it was not cooling. When the technician came out I do not think he did a complete servicing. There were a lot of bizarre things that are going wrong with my unit, like not sending me material on a yearly service agreement. The technician said he would put them in the mail and I never received. The dress professionally and they identify themselves. They also record all their calls which I really like. They tried to tell me I needed a new unit which I know I do not and they also tried to charge me a lot of add on fees which they did not tell me I would have before they started the service. There also is an issue with a battery for the air conditioner and I am not sure he put the right kind back in the system. I am not sure he did everything he was supposed to do.
Description of Work: I used One Hour Air Conditioning & Heating #213 to service my air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Allison L.
10/2011
3.0
heating & air conditioning/hvac
+ -1 more
In that the technician did fix the air conditioning so that we had cool air again, I suppose the service visit was a success. However, considering the long wait and the fact that we had to call another repairman one month later, I would say it didn't go well.
Description of Work: I called this company because of the name: One Hour Air Conditioning. The day and my home were already broiling at 9 AM when I called for an appointment. They set me up with an appointment window from between 11 AM and 3 PM. We stayed home in the heat, waiting, because we didn't know when they would come. At 2:30 PM I called again to find out it they were really coming that day (otherwise I was calling someone else). The phone person assured me they were. At 2:45 the technician called to say he was on his way and would need almost an hour to get here. He actually arrived after 4:30, making a 7and a half hour wait. Once he arrived he fixed the air conditioning fairly quickly. Some sort of motor was burned out, and he had the part with him, so the repair took about a half an hour. While was here, we asked him to give the entire system a check, to see if there were any other problems and fix them. He assured us everything else was perfectly fine and that nothing else needed repair. One month later, we had another problem with the system, something he should have noticed if he had actually checked the system like we asked. We called a different company. I have no idea if the price this company charged me was fair. I was very unhappy with this company. I will not be using them again.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$314
Wade S.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
My A/C quit on a Friday night as I slept, and I wanted same-day service on Saturday. The service call was probably not too expensive under the circumstances. The contractor was able to replace just the part I needed replaced (as opposed to trying to sell me a larger assembly) and made only a pro-forma effort to sell me on the service contract his company offers. He came to my house on-schedule and finished the job quickly in a professional manner.
Description of Work: Contractor replaced run capacitor in the A/C condensor motor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jackie R A.
07/2011
2.0
heating & air conditioning/hvac
+ -1 more
see above
Description of Work: The 'COMFORT ADVISOR" must meet with the owners at the companies convenience. Eventhough they could get into the home so that they could see what needed to be done, they would not come out until ALL owners took off work together to meet with them during work hours. We are going to get an estimate from someone more workable.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from One Hour Air Conditioning & Heating
This statement is not accurate. We schedule apponments for days, evenings, and weekends. Someone must meet us at the house so we can look at the job and answer questions in order to give a complete quote. In over 14 years of business we maintain an A+ rating with the BBB and we have never had a problem scheduling an appointment for a free estimate.
Cira P.
07/2011
4.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
He came talked, talked, talked, went to work, talked, talked, talked, check the motor, or whatever, and talked, talked, talked, continued talking, looked something in the attic, and then he talked, talked, talked, and when it was time to get paid, he convinced me to sign a contract, which I did, and I think it was the right thing to do. And then he was gone.
Description of Work: Clean air duct (?), and check to see if there was any problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
VICKI C.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
I’ve found them to be very good.
Description of Work: We purchased our new unit from them. They’ve performed regular maintenance since that time, and done duct work as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael A.
06/2011
4.0
heating & air conditioning/hvac
+ -1 more
See Above
Description of Work: My A/C system went down on Sunday morning Memorial day weekend. So I called On Time and stated I wanted to have a salesman come out right away and told the girl I wanted to replace my system today. I was told that I would have to wait until Monday afternoon to have a salesman out and we will go from there. I found a local guy who came out right away Sunday and fixed my A/C for $65.00 thank god for him. I did receive an estimate for replacement from On Time On Tuesday the day after Memorial day from and the guy was an hour late!!. I did however use another company to replace my unit after al was said and done.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from One Hour Air Conditioning & Heating
I apologize you had a less than excellent service experience with my company. Our Call Center took the call on Sunday over the Holiday weekend. Because you requested a free quote for a new a/c system the call center agent booked you for an appointment during our normal hours of operation. Our on call techs provide after-hours emergency service for repairs. Our tech could have come out to repair the a/c on the same day if you wanted a repair instead of a free quote for a new system. No company that I'm aware of can come out for a quote on Sunday afternoon and install the system the same day. To do the job right it takes almost a full day for the install. It isn’t a reasonable request to get a quote and a new a/c system on Sunday over Memorial Day and have it installed the same day. We do same day installs during normal hours if we can quote the unit in the morning.
carlos J.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
On time, very friendly and Knowledgeable. We have 4 AC units, 2 were very old, inefficient and malfunctioning. We had them replace the 2 old AC units entirely. Unfortunately one of the drain lines to one of the new units was plugged despite them clearing it several times prior to installation. Within 2 days the AC unit in the attic started to leak. We had a small flood with damage to the roof and walls. This happened on a Sunday, Mother’s Day. One hour AC responded immediately, sending someone out who took care of the problem temporarily. They sent out there crew the following week and spent most of the day fixing it including replacing the faulty drain line that caused the problem to begin with. The owner of the company also sent out someone to repair all the damages to the wall and ceiling at his expense.Even thought the experience was very frustrating I have to say that One Hour AC took responsibility and corrected the problem. I have learned that mistakes and problems can occur even with the best but the difference that makes a company stand out among the rest is how they respond when things go wrong. One Hour AC took responsibility and went above and beyond to make sure thing were made right.
Description of Work: maintenance on 4 AC units replced 2 entire AC units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Francis N.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
Earl Bolio was precisely on time, extremely friendly and very professional. He performed the routine checks and maintenance functions, pointed out the positive and negative aspects of my current system, but made no attempts to 'push' products or services. His approach was entirely professional and very informative. The service was extremely reasonable in cost and I fully expect to use this company and Mr Bolio for as long as I live in the area. We did discuss the benefits of a long term maintenance contract, but again it was informative and not a hard sales pitch. I personally did not feel I needed the plan at this time, but could easily see how some might benefit from such a maintence service agreement. All in all, I highly recommend One Hour Air and Mr Bolio, in particular. Great Service!
Description of Work: AC maintenance/tune-up services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Carol C.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
The removal and install took a full day and went very well. The installers worked very hard and did a fantastic job, and didn't let the very hot and humid working conditions in my garage during a heat wave stop them from performing their job to the best of their ability. Mike Ramos, the owner of this franchise (national company), was very involved to make sure that the install went well, and was available for any questions as they came up. He is very good about answering emails and phone calls, and was clear and explicit about any questions I had with the new system. The price quoted above was after manufacturer and FPL rebates. There were some hitches with this new system in the beginning, since it is very new technology, and Mike and/or his employees were "johnny on the spot" in order to make everything right. There was little or no inconvenience to us when it was necessary to have some adjustment made. We are very happy with this new system, and especially during the very cold winter and very hot and humid summer we are having so far. We believe it is dependable. It keeps us very comfortable, and hope it will for a long tiime to come. We depend on Mike and his crew to keep it that way with the scheduled maintenance.
Description of Work: Replaced an old air-conditioning/heating system, including outdoor condenser and in-garage air-handler. Also installed additional air purifier and electrostatic custom filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Carol C.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
We submitted manufacturer's rebates, which made the price less. The experience with them was wonderful. The owner is a franchisee of the One Hour Air Conditioning and Heating company. He employees wonderful technicians. They know exactly what to do. They communicated a lot back and forth through e-mails with me. The owner was very good about answering all of my questions. I was so impressed with them, that he is going to be putting an air conditioning system in for my sister and daughter. Whatever the price he gave us; we took. I was satisfied with the price. We didn't get any other prices for the particular machine that we chose. The price was worth it. Everything went very smoothly. He is hands on, and oversees everything to make sure it is done right. He came back the next day to make sure everything was done right. The two technicians worked very hard on a very hot day. They were very good. They were very even tempered and polite.
Description of Work: I used One Hour Air Conditioning and Heating to replace our air conditioning system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters
FAQ
One Hour Air Conditioning & Heating is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
One Hour Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Hour Air Conditioning & Heating offers free project estimates.
Yes, One Hour Air Conditioning & Heating offers eco-friendly accreditations.
Yes, One Hour Air Conditioning & Heating offers a 5% senior discount.
Yes, One Hour Air Conditioning & Heating offers emergency services.
Yes, One Hour Air Conditioning & Heating offers warranties.
One Hour Air Conditioning & Heating offers the following services: Heating | Heater Repair and Maintenance | Heater Installation and Replacement | Furnace Services | Furnace Repair and Maintenance | Heat Pump Services | Cooling | AC Installation and Replacement | AC Repair and Maintenance | AC Filter Replacements | Air Handler Services | Ductless Mini Split AC Systems | Evaporator Coil Services | Air Quality | Air Duct Repair & Installation | Dehumidifiers | UV Air Sanitizers | Thermostats | Air Purifier |