Hopkins Air Conditioning

I contacted 7 companies on FPL's participated contractor list, and they were the ONLY company responded. The estimate was fair, and the tech showed up in a reasonable timing. It was a good experience.

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We recently purchased a home built in the 1980's.  We knew that the AC system was nearing the end of its useful life, but did not know that it was undersized for the home (in light of an earlier addition) and barely hanging on.  The existing unit failed several weeks after we moved in, accelerating the need to consider replacement.  We obtained three quotes for the job.  Hopkins was not the low bid, but their pricing was not far off.  The professionalism shown by Chad Hopkins was head and shoulders above the others.  At our initial meeting at our house, Chad listened to our concerns and asked many questions.  We scheduled a second meeting to discuss our options.  Before that meeting, Chad completed a Manual J load calculation for our home.  He was the only contractor to do this prior to tendering a proposal.  At the second meeting, Chad reviewed in detail the options he thought would address our needs.  He presented three detailed written proposals and brought manufacturers' data for each piece of equipment that would be installed. He also provided us with information relating to the possible cost savings for each option so that we could analyze the relative costs and benefits of the proposals.  Chad's original proposal involved retaining much of the main trunk lines, the central ducts that distribute cooled/heated air to the house.  The plan involved moving the main air handler from our attic to the garage and installing a new mini-split for the addition.  Chad reviewed with us a 5-day plan for the demolition and installation.  Unfortunately, during demolition it was discovered that we had a good deal of mold in the main trunk line.  We then decided to replace all of the ductwork in the house.  The original schedule did not change.  Chad brought in additional people to aid with the additional demolition and duct installation.  Everyone who came to our house from Hopkins was courteous and pleasant to work with.  In spite of all of the work, the level of dust and dirt was minimal.  They were respectful of our home, particularly important for us as my spouse works mostly from home. They did a number of small things not specifically noted in the written proposal.  For example, we had to move our garage attic ladder as it would have interfered with the new air handler location in the garage.  They purchased a nice, aluminum replacement and installed it in our garage, neatly framed out with new moulding.  They removed the old heat exchange coil previously connecting the AC condensor to the hot water heater, pulled as much of the line as possible, and neatly patched the outside of our house.  They painted the new steel chase, covering the coolant and electrical lines on the outside of our house, to match the siding.  In short, they left everything neat and clean.  But most importantly, they left us with a well designed HVAC system that we are confident will work for years to come.  The comfort level inside our home is greatly improved.  It was a difficult and expensive experience, replacing our entire AC system soon after buying a house.  It would have been much more so if we had not found such a competent contractor. 

We have been using Hopkins since they first installed the original units at our old house. When we moved, we had them do the work because they are punctual, professional, and do the job right the first time.  Yes, they may charge a little more but you also get what you pay for.  We strongly recommend them!