I had an estimate from the A/C company that we had been using for years, but I wanted to get an alternative bid and I'm glad I did!

Our A/C was on its last legs so I checked Angie's List and found Gulfstream Cooling. I made contact through their website and Jason called me back later that afternoon. He came by the next morning and gave us two quotes for different systems.

It pays to shop around because his quote was a thousand dollars less than our usual company! And I was impressed with Jason's professionalism. Our system is in a small space over the bedroom closet. He noticed the drainage issues we were having and came up with a solution to keep the system working properly.

This happened Thursday. He was booked for Friday, but brought over a "spot cooler" to keep us sane over the weekend. His technicians came over Monday morning, removed the old system and installed the new one. It took about 8 hours.

I am thrilled with our new A/C! Jason and his team did a wonderful job! I can't recommend them enough! It's great when a contractor does what he promises and more! Highly recommended!

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It took a couple of days to get on their schedule however once they were out they listened carefully and were able to resolve very quickly the issue. An issue that had taken two visits from a previous company and a few hundred dollars not to fix.
Very grateful for them and will give them another run for maintenance of our 3 business AC units.

I bought the $69 A/C tune up deal from Angie's List and managed to get Gulfstream scheduled to come out within 3 days of purchase to complete the service. The technician was on time, professional, and courteous. He explained everything he was doing as well as giving tips for things to watch out for on the unit and how to keep it running well. There was no extra sales pitch for additional items and I had no concerns that he knew exactly what he was doing. The technician checked all components of the inside and outside units, cleaned the unit and both the inside and outside coils, and vacuumed out the condensate line. He also left us with two new filters since our filter was completely clogged.
Overall it was a great experience, we would definitely call them back anytime we have an issue or just need another tune up.

They were good. They were dependable. They had reasonable price. They were on time.

The technician was on time and said the heater regulator on my A/C was causing the heater to run at the same time as the A/C, so he replaced that and the A/C did work, but the fan continued to run and run.  He told me that the PC Board was bad and he would have to order a replacement.  So I paid him for the regulator. 

I didn't hear from him for about a week, but the A/C was keeping the house cool, though the fan ran continuously.  I finally called them back the following Thursday, and he said he just got the board.  So he came out the next afternoon.  He replaced the PC Board, but it continued to do the same thing.  He kept messing with it, but the fan wouldn't go off.  He went outside a couple of times to vent his frustration, but he didn't curse or anything, and finally, after doing everything he could think of, he said that he was a bit inexperienced with this problem, apologized, and called the owner. 

I was impressed that the owner came right out.  He looked at it and determined that the tech had hooked it up wrong.  He switched wires and it ran fine.  The owner left, and I paid the tech for the PC Board and he didn't charge for coming out a second time, since it wasn't my fault they didn't have the PC board the first time.

But that left me wondering, if I paid for an unnecessary PC Board, and if my old one had just been wired wrong when he replaced the heater regulator.  So I wrote a letter to the owner.  He called me, when he received my letter, and told me he would refund the price of the PC Board, since he couldn't say, at that point, if the old PC board was actually bad.  I was very pleased that he was so accommodating and helpful, without having to argue or say much of anything at all.  I received the check a few days later.

They were courteous, prompt, and professional, and even though I didn't ask for a refund, the owner was quick to make sure everything was to my satisfaction. 

I would say this a trustworthy company and I will definitely use them again.

Contacted Gulfstream at 3:26 pm on Sunday, 4/26 (the hottest day of 2015 to date) for emergent service on my air conditioner.  The company responded within four minutes and arrived at my home within 30 minutes!  The technician (Steven) was very professional, courteous, and competent.  He had the unit running and cooling within a short time.  The causes of the failure of the unit to operate, which he identified and corrected, were introduced by another company that previously serviced my unit.  Gulfstream is now my preferred service provider and very highly recommended.

Purchased the $69 for an A/C Inspection, Cleaning, & Tune-up coupon. 
Spoke to the owner, Jason, and he took the time to answer my questions and any concerns that I had, while scheduling the service.  He explained that they were a family owned business, that their employees were not "incentivized", and that the service is straightforward. 
The day of the service, we received a call, stating the time frame, in which to expect the technician.  We then received another call, closer to the time, from the technician, himself, letting us know when to expect him.  To us, this was very professional, as we did not have to guess or worry about if and when they would show.  We are usually the ones who have to track them down. 
Jordan showed up, when he said he would and also did a great job of explaining and answering any questions.  He also let us know his opinion on how best to go about replacing anything we might need to, in the future.
We ended up purchasing the twice yearly maintenance, for the peace of mind, as they do have great reviews here, and because of our experience with both Jordan and Jason.

Jordan checked the air handler, cleaned the air filter, checked out the fan speeds and the T-stat. and all electrical  components.

Then checked out the A/C unit. The refrigerant pressure and tightened up on the unit housing, checked the condensate drain and line to be sure nothing was blocked and cleaned the condenser coil

Jordan was very neat and put anything that was moved back in its place. I would be comfortable recommending Gulfstream Cooling Inc. to friends and family for their HVAC needs.

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They were great. Quick to pickup the call which was after hours and were great to come out the next Monday since it was not an emergency. He was neat and did a great and thorough job in inspecting the system and advising on what needed to be done. Very honest and a great company to deal with. I will definitely use them again when needed and have recommended them to others who need AC system service.

I own two adjacent townhomes, one that I live in and one that I rent. The AC systems in both homes were still working, but they were more than 12 years old and were going to need replacement soon. I started looking for estimates in August 2014, planning to replace my system in October (when the installers wouldn't be as busy), and then replace the system in the rental home the following Spring.
I found Gulfstream Cooling here on Angie's List, and of the contractors I contacted, they were the most responsive and least expensive. I worked with Jason Tota, and I was very impressed with his knowledge and professionalism when he came out to prepare an estimate. He explained the difference between single-stage and two-stage systems, and gave me a quote for one of each, both made by Bryant (a brand of Carrier). I chose the more expensive two-stage system and we arranged for an installation date in October. Prior to the installation, Jason let me know that he was going to substitute a more expensive Carrier system for the Bryant system I had selected because the Bryant wasn't currently available, but he wasn't going to charge any more.
Jason's brother Steven did the installation, and it went flawlessly. Steven and his assistant were very professional, didn't make a mess, and cleaned up after themselves. I was very happy with the work. Gulfstream handled all the paperwork for the FPL rebate that I was entitled to, and they deducted that from the price and got reimbursed from FPL. Since I was planning to use Gulfstream to install the new system in my rental home if all went well, I had Steven look at that system while he was here so Jason could prepare an estimate.
In November the old AC system in the rental home stopped working, so I contacted Gulfstream and Steven came out the next morning to fix it (Gulfstream suggested I buy their $29 service call coupon on Angie's List, which saved me $45). Steven was able to get the system running again, by replacing a part for $132 (in addition to the $29 service call). We discussed whether I should replace that system sooner than planned, and although Steven didn't push for an earlier install, he said if I decided the replace the system before the end of the year, Gulfstream would deduct the $132 I paid for the new part. After considering it for a few days, I decided the replace the second system (with a single-stage unit) in December, and it's a good thing I did, because FPL subsequently decided to reduce their rebate starting in January.
The second installation went as smoothly as the first, and I haven't had any problems with either system since. And my electric bills are definitely lower, though I'll have to wait for summer to know how much we're really saving. I would not hesitate to use Gulfstream Cooling again, and I highly recommend them.

They delivered services as promised. They were neat, thorough, and on time. They were very professional, clean, and courteous.

arrived on time, very professional.  checked everything out.  i would use them again

The serviceman first came to my house on Monday, the 13th. The a/c was not blowing cold air. He found that the unit was blowing both heat and air simultaneously. He corrected the problem and the unit was working great. He stayed around for ten minutes to be sure it was operating correctly. Not 15 minutes after he left, the problem returned. 
When I called the repair service, they immediately made another appointment and did a thorough inspection to find the cause of the problem. They made no additional charge for this repeat service.  It's now four days later and the a/c is working beautifully. 
I would certainly recommend Gulfstream to anyone based on their integrity, professional workmanship and dependability. Outstanding company.

Everything was really good. They showed up quick and fix everything real quickly. It ended up being more than the $29 Big Deal cost. That would basically cover the service call and they ended up fixing more couple of items. It came to about $400 total. It was easy to schedule the service. In fact, I called the company direct and he made me aware of the $29 Deal. I was not aware of it until he told me. I was really pleased because he obviously did not have to do that since I was already calling him. They came on time. They were professional and courteous. We were happy with it. If I had to pay somebody $400, I think it is a lot, but I do not think they overcharged me.

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Service went well. They were able to address the problem. They have worked 3 to 4 times for me and they were able to address the issue.

Technician reviewed the entire system - checked on air temp and cooling for accuracy;  checked the thermostat to ensure it was set properly, drained the exterior pipe to make sure it was clear. Made sure our system was operating well and we were prepared for the summer months to come.

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They are always reliable and punctual and fair priced

Absolutely  remarkable job. Three individuals came removed the old  equipment, and installed all new equipment. One did the demo, hauled away the old stuff and carried in the new equipment. One fellow did the work of putting all the parts in place and making connections, while the third fellow replaced a significant amount of the duct work in the garage where the air handler is located and in the terribly hot attic.  They really know what they are doing, not a wasted motion they arrived at precisely the time they said they would and performed an enormous amount of work. I was shocked when late in the afternoon I was told the new system was ready to turn on. The original unit which was installed when the house was built 19 years ago was put in by butchers that did sloppy work, what a joy to see a beautiful new air handling unit with perfectly straight duct where a rusty crooked one once was. My only regret, one refrigeration line that was installed when the house was built was hooked back to the new unit. Every other eye sore that the old unit had was gone replaced with skillfully installed parts.  These fellows are by far the most professional installers I have ever had the pleasure of hiring they even left my garage more tidy than they found it. I reccomend these guys as you could not ask for better service. Their price was significantly less than another contractor I got  a quote from and there was no added on surprise fees at the end of the job.

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