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Founded 1983 • With Angi since July 2010
5450 Bruce B Downs Blvd #128
Wesley Chapel, FL 33544
Service Provider Response
Thank you [Member Name Removed] for the opportunity to work with you. Amanda & Tropical Paver Sealing TeamService Provider Response
Thank you! I am sorry our team member was unable to complete his duties to the degree of full satisfaction. We have since provided the employee with more training. AmandaService Provider Response
Yes, We Did Not Do this customers project. Our estimator did not provide us with the correct information on this Customer. The estimate happened have been done on the day she was fired. The office submitted the estimate to the customer with the huge miscalculation. His square footage was 3 times more the amount. When the technician arrived and noticed the gross error. He had called the customer and left a message, unfortunately he called an incorrect number. So the customer was not notified immediately. We as a small family business felt it would be a huge loss on our part and we did not want to be seen as doing a bait and switch so we cancelled. The customer was angry and felt we broke our contract. No deposit was taken from the customer. We tried to explain the situation. I am sorry we had to cancel, but the relationship was tarnished and we could not afford a loss that significant. The price he was quoted wouldn't cover the sealer needed on The project.Service Provider Response
We apologize for missing your appointment. It was scheduled by the office for after 7:30 pm on a Saturday. I was with my last customer at 7:00 pm-7:30 pm and since the office added you on last minute I was unable to get to you at a reasonable time. Unfortunately, your paperwork was not returned to the proper location for a recall. You are correct this is not how we run our business. If you would like to find a company who works with River Rock you may contact McKinnon Materials 1-866-622-7031. They supply most River Rock professionals in the state. They may have a referral for you in your area. I would offer to send out a representative, but I am sure you would not be interested or if we do the work you would not provide [Member Information Removed] with a fair observation of our work because of your initial contact. Thank you for bringing this oversight to my attention so I can address it with my team. Amanda B Wyandt Tropical Paver Sealing LLCService Provider Response
PLEASE UNDERSTAND WE WE NEVER DID WORK FOR THIS CUSTOMER: When we did the estimate the customer was not available and his back gate was lock. We noted we will remeasure when available. A clerical error had the pool deck listed. Upon arrival the technicians noticed the error and while one went to communicate with the customer the other proceeded to measure. As the Head technician was discussing the error with the customer he became irate. He stated if we do not do all of the job at the price quoted he wants nothing done and started cursing at our technicians: "Get F@@@ off my property". When the technician apologized and explained he would have to call in the measurements before we proceeded because there was a substantial discrepancy in the measurements about 800 square feet. We do give our Angie's List customers a discount, but for that amount of square footage I do not think it is fair. I am sorry for confusion and that the customer was not happy, but this is our business and we cannot take a loss such as that. I am sure the customer knew there may have been an error in the price when he compared us to other reputable companies because we tend to price similar. Our Technicians immediately left the customers premises contacted our office. Since he stated he did not ever want to deal with our company again, we did not call with a follow up because I did not feel myself or any other staff should be subjected to a foul mouth.Service Provider Response
Thank you for giving us the opportunity to serve you. Tropical Paver Sealing TeamOutdoor Kitchens that Bring Life to Your Backyard We create your outdoor living dreams. You dream it, we make it. We are your total outdoor living and remodeling solution provider. Whether you’re looking to remodel your backyard for some kitchen fun, do a complete pool remodel or your outdoor escape, we bring your dreams to life. Outdoor Kitchen Company handles all types of outdoor leisure's to complete backyard renovations. Our process is transparent, so you get the design you want, within budget, and on time. 22 years of experience 0% installment plan 1,100+ completed projects 2 offices in Florida. Please visit our showroom at: 2736 Land of Lakes Blvd Land O Lakes, FL 34639 813-283-0303 Â
Angi Certified
MS Quality offers a variety of skills. My team is highly experienced in framing, drywall, texture, painting, stucco, siding , window & door installation, flooring installation, grout repair, bathroom remodeling, roof repairs, soffit & fascia, pavers, landscaping design. Â
Angi Certified
2022 Super Service Award
Residential & commercial cleaning, repairing, restoring, & sealing hardscape surfaces - brick pavers, travertine, artificial stone, & natural stone on driveways, walkways, patios, & pool decks
Installations. Pressure Wash roofs or homes.
Tropical Paver Sealing is currently rated 4.6 overall out of 5.
Tropical Paver Sealing is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Tropical Paver Sealing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, Tropical Paver Sealing offers free project estimates.
Yes, Tropical Paver Sealing offers eco-friendly accreditations.
No, Tropical Paver Sealing does not offer a senior discount.
Yes, Tropical Paver Sealing offers warranties.
Tropical Paver Sealing offers the following services: Residential & commercial cleaning, repairing, restoring, & sealing hardscape surfaces - brick pavers, travertine, artificial stone, & natural stone on driveways, walkways, patios, & pool decks
Installations. Pressure Wash roofs or homes.