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Tropical Paver Sealing

Founded 1983 • With Angi since July 2010

4.6

(193) Verified Reviews

Business Details

Phone Number

Address

5450 Bruce B Downs Blvd #128

Wesley Chapel, FL 33544

Description

Family owned and operated business since 1983. Specializes in sealing hardscapes, which includes, but is not limited to brick pavers, and travertine. Tropical Paver Sealing strives to earn your trust through value, pricing, high quality workmanship, and by providing you honest guidance to make your

Verified Reviews

A few reviews for this pro...
Ann M.
5.0
10/06/2020
My courtyard looks beautiful, like new, as it did when I first moved in years ago.! My tech, Jacob did an amazing job removing the mold and mildew. I'm so happy. He was polite and pleasant but more importantly he took his job seriously. He was diligent, hardworking and thorough. The company was prompt with service and competitive in price with others. They followed up with a phone call immediately after the job was complete, I am truly a satisfied customer and highly recommend Tropical Paver Sealing. Thank you so much for your reliability and excellence.
Description of Work
Mold and mildew Pavers in the courtyard of my townhome needed pressure washed and sealed.
Category
concrete repair, pressure washing, patios
Julie S.
5.0
11/04/2019
Been using them since 2014. Always do a good job although Amanda is amazing and a perfectionist!
Description of Work
Pressure wash pavers and seal
Category
pressure washing, hardscaping

Service Provider Response

Thank you so much for being a customer for life! Amanda & the Tropical Paver Sealing Team
Ron M.
5.0
09/26/2019
They cam early and did so much prep work. The power washers had come the day before to clean the areas. They filled in with a lot of sand since we hadn't had it done in 4 years. It come out beautiful. Amanda, the owner and another gentleman did all the work.
Description of Work
We had our pavers cleaned and sealed in driveway, walkway and lanai areas.
Category
decks, pressure washing

Service Provider Response

Thank you [Member Name Removed] for the opportunity to work with you. Amanda & Tropical Paver Sealing Team
Zin M.
5.0
03/30/2018
Our paver sealing project was going to be a challenge for Tropical Paver Sealing right from the start. Our patio is at the back of our condominium at the end of our living room. The only entrance and exit point was through our front door, off the common area of the carpeted corridor to our first floor unit. This is opposed to driving up to a house, bringing power-washing equipment up someone’s driveway or through a gate to their backyard or pool area. Our crew, J.C. and Brian were brilliant, efficient, courteous and respectful of our property. I had laid down some vinyl sheeting so their equipment and tools could be rolled in over the tiled floors and carpet to the sliding glass doors. They worked as a team and it was all the more impressive as it wasn’t just our patio that was going to be cleaned and sealed, but our neighbor’s patios as well, one on either side of ours. The entire project took from 9:30 a.m. until a little after 6:00 p.m. to do 3 separate patios and clean up took less than 10 minutes. Tropical Paver Sealing offered the best price, their well-deserved reputation and a great result! Save yourself the time and trouble of getting 3 or 4 quotes. There is only one game in town and that’s Tropical Paver Sealing! Thank you Amanda, J.C. and Brian!
Description of Work
3 year old pavers were never sealed.
Category
decks, pressure washing, hardscaping, patios
Patti S.
1.0
03/08/2018
First crew did a horrible job. Stained our house, stripped paint off cabinets on Lanai. Looks worse then before they started. Owner came to "fix" and claimed to have fired guy who did job first time. Tons of excuses as to why it was so bad. No responsible assumed. After have the job was completed, owner called to say they were walking away from the job. They couldn't do it. Refunded deposit but left pavers and condition of exterior paint job in need of repairs. So we are out having to fix their mistakes. Not good communicator as she is the owner. Would never recommend this company. Lots of excuses but not a lot of professionalism or quality at Tropical Pavers.
Description of Work
Stripping, sealing driveway and lanai pavers
Category
decks
Alton B.
5.0
03/01/2018
They showed up on time Workers very professional Owner of business came the first day to make sure all was going as I expected Will be using them going forward
Description of Work
Removed old sealer from driveway Power washed everything and resealed
Category
decks, concrete driveways, pressure washing
Valerie P.
4.0
11/13/2017
Just ok. It took a few tries to get it done correctly.
Description of Work
Power washing and sealing of pavers on pool deck.
Category
decks
Joanne G.
1.0
07/16/2017
The initial job went well. I thought they did a good job. I think I rated them an A. They are now getting an F because it does not seem like the care about keeping their customers. I had contacted them initially about what maintenance should be performed and I got no response. I should have realized something then. About a year and half after the work, 2 of the 3 homes had significant mildew on the pavers. The company was contacted as asked about this. My neighbor spoke to Amanda and someone was sent out to assess the situation. Supposedly, Amanda stated that she would provide a free pressure wash. The technician advised that the lanai needed better drainage and also there was too much sealant used as there were some whitish spots on both of our lanais. I contact Amanda via email, discuss what could be done. I realize that if there is a drainage issue on our lanais it is something that needs to be addressed. I had requested her to send someone out to inspect and see if they recommended something for the drainage as the technician that was sent said he could set up the drainage as a side job which was concerning so I am not sure that I believe it is a drainage issue. I also know that it is was getting close to the time to have pavers re-sealed. Amanda has yet to return my neighbors phone calls or to respond to my emails. In the last email, she said they would come out to pressure wash the lanai and it inspect but she was having trouble getting it scheduled. The last response I got was May 8th. Very disappointed in this company for not coming out to inspect and offer some suggestions for our situation. I was willing to use the company again and pay for another sealant if they could help us figure out why our lanai did not last long even with their proprietary formula. It's a shame businesses don't seem to care about repeat customers.
Description of Work
About 2 years ago I had Tropical Pavers come out to seal and clean my lanai, driveway and sidewalk. I also got my 2 neighbors to do the same. I went with this company because of high ratings and the special proprietary formula for keeping the pavers clean for longer periods.
Category
decks, pressure washing, driveway pavers, patios
Diana G.
1.0
07/04/2017
I requested a quote and it was left at my door, when I got home contacted the company by leaving a message in their answering machine and by e-mail. I wanted to talk to them to get the job done but they never called me back in spite of my many requests, I got emails telling me that tey were busy and could not call me, I got tired of excuses, all I wanted was a phone call... now this is to hire them let alone a warranty request or post sale inquiry..
Description of Work
Did not hire..
Category
decks, pressure washing
Hank B.
3.0
05/19/2017
Pool deck - great pool cage - lousy and a refund was issued for this part of the job Front pavers - fine Driveway - didn't do* Public walk - didn't do* *I spoke to Amanda and she sent another crew immediately to rectify
Description of Work
Clean and seal our travertine pool deck, power wash the pool cage,clean and seal the pavers in the front of the house, power wash our driveway and power wash the public walk
Category
decks, concrete driveways, pressure washing

Service Provider Response

Thank you! I am sorry our team member was unable to complete his duties to the degree of full satisfaction. We have since provided the employee with more training. Amanda
jeff C.
1.0
05/10/2017
Unethical and pitiful - don't hire them, this company is a disaster. Their salesperson came to the house and measured. She then emailed me a quote. It had the wrong name so I brought this to her attention and she provided a new quote. After a few detailed questions over several days, I hired them to come on a specific day of the following week as we were having a large graduation party at the house that weekend. I provided a deposit and secured the morning of that next Tuesday. The afternoon before the work, a person called and said they were having issues and asked if they could do it in the afternoon to which I agreed, but was assured there would be no other delays. That afternoon I called the company around 3 as nobody showed. I was home all day waiting for them as they stated they would come earlier if they got done sooner. I received a call from a person who said she ran the company. She stated that a person did come that morning, but the square footage was wrong so he left. No call, no contact, no nothing - I had to call them. She said they won't do the work because the salesperson misquoted it. I described my situation as having a quote, exchanging money, and 2 days from a major party. She said she would have to eat the difference and get it done and that she would make it right. A few minutes later I received a call from someone that stated they were an independent contractor originally hired to do it and that the owner won't do the work. I asked to speak with the owner. A few minutes later I had a voice mail from the owner who said they won't do the work. I called her 3 more times but never received a call back. Even though I have a legal claim, it's not worth it, they are just a very bad company. Also, during the conversation with the contractor, he stated that the owner just fired the office staff and she was working out of Sarasota. This is just a bad company --- don't use them under any conditions. FYI- they evidently don't use employees to work, they farm the work to contractors.
Description of Work
Clean and seal pavers around pool area.
Category
decks, deck cleaning, pressure washing, hardscaping, patios

Service Provider Response

Yes, We Did Not Do this customers project. Our estimator did not provide us with the correct information on this Customer. The estimate happened have been done on the day she was fired. The office submitted the estimate to the customer with the huge miscalculation. His square footage was 3 times more the amount. When the technician arrived and noticed the gross error. He had called the customer and left a message, unfortunately he called an incorrect number. So the customer was not notified immediately. We as a small family business felt it would be a huge loss on our part and we did not want to be seen as doing a bait and switch so we cancelled. The customer was angry and felt we broke our contract. No deposit was taken from the customer. We tried to explain the situation. I am sorry we had to cancel, but the relationship was tarnished and we could not afford a loss that significant. The price he was quoted wouldn't cover the sealer needed on The project.
Jeff K.
1.0
03/22/2017
At the appointment time the young lady called and said they couldn't make it that day and we rescheduled for the same time the following day. This time they never called back or have I heard from them in the week since they no showed on the appointment. If I ran my business this way I wouldn't be around long.
Description of Work
I called for a quote on river rock seal/repair. Young lady made an appointment for the same evening which was great.
Category
decks

Service Provider Response

We apologize for missing your appointment. It was scheduled by the office for after 7:30 pm on a Saturday. I was with my last customer at 7:00 pm-7:30 pm and since the office added you on last minute I was unable to get to you at a reasonable time. Unfortunately, your paperwork was not returned to the proper location for a recall. You are correct this is not how we run our business. If you would like to find a company who works with River Rock you may contact McKinnon Materials 1-866-622-7031. They supply most River Rock professionals in the state. They may have a referral for you in your area. I would offer to send out a representative, but I am sure you would not be interested or if we do the work you would not provide [Member Information Removed] with a fair observation of our work because of your initial contact. Thank you for bringing this oversight to my attention so I can address it with my team. Amanda B Wyandt Tropical Paver Sealing LLC
Tina K.
5.0
12/11/2016
This is the second time we've used Tropical Paver Sealing and both times they did a great job! Dominic did a very thorough job and was very nice and knowledgable. Pavers look like new!
Description of Work
Clean and seal pool deck pavers
Category
decks, pressure washing, hardscaping, patios
Tina K.
5.0
12/11/2016
Great! They did an excellent job. They cleaned, resanded and sealed my patio pavers and they look even better than new. Amanda and her team are very nice and professional to work with from beginning to end. I definitely would recommend this company.
Description of Work
Cleaning & sealing pavers
Category
decks, deck cleaning, pressure washing, patios
Kathy S.
1.0
11/21/2016
The driveway came out good but not around the pool. The next day large white clumps formed on the coping around the pool. It looked like clumps of wax. The clumps did not come off with normal scrubing. The owner came and scrubbed the clumps off. She then sent the men who applied the solution to powerwash the clumps off. Between the scrubbing and the powerwash the grouting between the coping and tile came out in numerous of spots. The owner came to see it and told my son to hire someone to fix it and she will reimburse me. I did find a paver company and their recommendation was to remove all the old grout and regrout. My pool is not that big and I had the work done. It cost $800.00 to do the repair. When I sent the bill to Tropical Paver I did not receive a response. I left numerous voice messages and never returned my call. Finally I received an e-mail and the owner stated she only planned to spend $200. I have tried to talk to the owner but to no avail. No one answers my phone calls. I would prefer to have this resolved and not entered on the website. I do not want to ruin a company's reputations but something went wrong with the application and they should stand behind their work. I also had to pay for my Pool Service Company to check the pool for the damages and I did not request reimbursement for that charge. Please call me to discuss further. Thank you
Description of Work
I hired Tropical Paver to seal my driveway pavers and the pavers around my pool/lanai.
Category
decks
Eric S.
1.0
09/21/2016
This company can't even manage calling someone back for a quote. I was in contact with them 3 times and gave all my info to set an appt. I had to call in to their office because Amanda Wyandt never called me back. She had me text all my info to her but she ignored the text. I called the office to give them my info and apparently the secretary didn't write anything down except my email address. Next I get an email from Amanda asking me for all the same info again, really?! If they can't handle a simple quote I don't think they can handle anything!
Description of Work
Needed river rock removed with new pool deck installed.
Category
decks
Douglas B.
5.0
08/24/2016
Very well, they were very knowledgeable about the process and did a great job
Description of Work
Sealing our brick paver pool deck
Category
decks, deck cleaning, pressure washing
Steven W.
1.0
07/25/2016
Used the contact method via website describing what I needed and after 2 weeks - No response.
Description of Work
Needed the patio around the pool cleaned and sealed.
Category
decks
Maria M.
3.0
06/09/2016
On May 4, a representative from Tropical Paver Sealing came to our house at 3:45pm to do an estimate. On May 5, 2016, we agreed to contract with Tropical Paver Sealing for $777 and sent them a deposit of $233 as our commitment. Start day was scheduled for 05/09/2016 at 10:00am at which time they would sand the spaces between the pavers, blow off the excess then seal the pavers. On the day of the service we received a call from the technician that he was running late and did not arrive till approximately 12:00 noon. He was very professional and apologized for being late. I asked if he would be able to do everything we needed that day and he assured me yes he will. We do no believe in micromanaging so we left him alone. When he was done, we could not walk on the pavers for 24 hours but from our windows what we saw it looked beautiful. After a few days we did notice that the sanding was not 100% but was not going to make a big deal of it. However, over Memorial weekend we noticed several places on the copping of our pool was showing a white residual, which meant it was not sealed. I call on Tuesday, May 31, and spoke with Amanda, who was very polite and accommodating. She asked me to text her pictures of what we were experiencing, which I did and she confirmed receipt. A tentative appointment to have a technician come by either Wednesday or Thursday, June 1 or 2. On June 3, I emailed tropicalpaversealing@gmail.com asking for a status since no one showed up. Amanda responded that maybe she can get a technician to come by Saturday, June 4, but Monday, June 6, would be better. To date no technician has shown up nor has the company bothered to contact us with valid plans to address this. This company was quick to take the job and my money but they appear not to be willing to address the customer's concerns afterwards. I understand not all jobs are done 100% the first time around and judge a company that is willing to back the quality of their work and name. I would love to give an A or B review but right now I am considering writing in the NextDoor website to avoid this company. Thank you
Description of Work
We contacted Tropical Paver Sealing to seal our newly installed pavers for our lanai and pool deck.
Category
deck cleaning, patios
Julie S.
5.0
03/16/2016
Have used them twice now! Do a great job!
Description of Work
Cleaned and sealed pavers
Category
decks, hardscaping
Nicholas G.
5.0
03/09/2016
I called for an estimate and someone was able to come out same day and I scheduled a service for less than a week after that. Everyone was so responsive and professional and they were great to work with. All my questions were answered and I felt very confident in hiring this company to do a great job on my patio. They guys showed up at 9am and were finished by 2. My patio was covered in thick mildew and old polymeric sand. They were able to clean everything off and my pavers look amazing and after the sealing, the pavers are bright and vibrant. I am very satisfied with the results! I would recommend this company to anyone looking for great service and a perfect patio.
Description of Work
We had our pool deck pressure washed, stripped of old polymeric sand, and sealed.
Category
decks, pressure washing
James R.
5.0
02/08/2016
I called on the weekend and left a message just hoping to get going on the project the next week. They called me on Sunday and had an opening on Monday, so we set it up. They arrived right on time, removed everything from the porch and thoroughly cleaned the surface. They put multiple coats of sealer on the pavers and told me they needed to dry overnight. The next day they returned and put everything back on the porch. They really went above and beyond, even agreeing to honor a quote they gave me in the Summer of 2014. Plus, they pressure washed the stepping stones around my pool!
Description of Work
Pressure washed and sealed the entire pool and patio surface.
Category
hardscaping
Les S.
1.0
11/18/2015
We had a reasonable quote but on the day of service they were to arrive at 8am. I finally called at 10am and they were running late and would text me. They finally showed up at 4:15pm (8.25 hours LATE) and said they would do it all before dark. Then 5 mins later they knock on the door and say quote is wrong, we did not estimate pool area. I said I have a FIRM WRITTEN quote that calls for driveway, front entrance and patio to be pressure washed, mildewcide, stain removal and 3 coats of sealer. When he would not honor it I told them to leave my property. I have never seen a more SHADY tactic in all my life. We have since gotten 2 other estimates where they provided an estimate SAME day for equal or better service and have already scheduled one of the companies to perform the work.
Description of Work
We had a WRITTEN quote to pressure wash and seal our walkways, porch, driveway and pool/patio area.
Category
decks, concrete driveways, pressure washing, house painters, driveway pavers, patios

Service Provider Response

PLEASE UNDERSTAND WE WE NEVER DID WORK FOR THIS CUSTOMER: When we did the estimate the customer was not available and his back gate was lock. We noted we will remeasure when available. A clerical error had the pool deck listed. Upon arrival the technicians noticed the error and while one went to communicate with the customer the other proceeded to measure. As the Head technician was discussing the error with the customer he became irate. He stated if we do not do all of the job at the price quoted he wants nothing done and started cursing at our technicians: "Get F@@@ off my property". When the technician apologized and explained he would have to call in the measurements before we proceeded because there was a substantial discrepancy in the measurements about 800 square feet. We do give our Angie's List customers a discount, but for that amount of square footage I do not think it is fair. I am sorry for confusion and that the customer was not happy, but this is our business and we cannot take a loss such as that. I am sure the customer knew there may have been an error in the price when he compared us to other reputable companies because we tend to price similar. Our Technicians immediately left the customers premises contacted our office. Since he stated he did not ever want to deal with our company again, we did not call with a follow up because I did not feel myself or any other staff should be subjected to a foul mouth.
David S.
5.0
11/17/2015
They initially came out back in April and washed and sealed the pool deck pavers. It looked awesome. Then came all the rain, the mold and mildew started to come back. I was able to bleach some of it away, but had to end up spot power washing it myself. I contacted them about the issues I was having, and they sent out a crew to pressure wash and apply another coat at no cost! Totally satisfied. I recommend them and will use them again in the future!
Description of Work
Power washed pool deck pavers, and then applied 3 coats of sealer. After all of the rain we had in September there were some trouble areas. They can back out, pressure washed and applied another coat at no cost.
Category
decks, deck cleaning, pressure washing, hardscaping

Service Provider Response

Thank you for giving us the opportunity to serve you. Tropical Paver Sealing Team
Joanne G.
5.0
11/08/2015
I dealt with Amanda via email and phone calls. She was very responsive to all of my questions. The company performed the work as discussed. They were punctual, professional and did a wonderful job. The pavers look great! I would use them again and have recommended them to neighbors.
Description of Work
Pressure wash, apply mildewcide and seal brick pavers on lanai, sidewalk and driveway
Category
decks, masonry, pressure washing, driveway pavers, hardscaping

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Residential & commercial cleaning, repairing, restoring, & sealing hardscape surfaces - brick pavers, travertine, artificial stone, & natural stone on driveways, walkways, patios, & pool decks

    Services Not Offered

    Installations. Pressure Wash roofs or homes.

    Frequently Asked Questions & Answers about Tropical Paver Sealing

    How is Tropical Paver Sealing overall rated?

    Tropical Paver Sealing is currently rated 4.6 overall out of 5.

    What days are Tropical Paver Sealing open?

    Tropical Paver Sealing is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does Tropical Paver Sealing provide

    Tropical Paver Sealing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Tropical Paver Sealing offer free estimates?

    Yes, Tropical Paver Sealing offers free project estimates.

    Does Tropical Paver Sealing offer eco-friendly accreditations?

    Yes, Tropical Paver Sealing offers eco-friendly accreditations.

    Does Tropical Paver Sealing offer a senior discount?

    No, Tropical Paver Sealing does not offer a senior discount.

    Are warranties offered by Tropical Paver Sealing?

    Yes, Tropical Paver Sealing offers warranties.

    What services does Tropical Paver Sealing offer?

    Tropical Paver Sealing offers the following services: Residential & commercial cleaning, repairing, restoring, & sealing hardscape surfaces - brick pavers, travertine, artificial stone, & natural stone on driveways, walkways, patios, & pool decks

    Are there any services Tropical Paver Sealing does not offer?

    Installations. Pressure Wash roofs or homes.