USA Tree Service, LLC

Don't Pay these Guys till the Job is Done. Hired this company after Hurricane Irma, had 3 trees to work with on a vacant lot. Received estimate of $450.00 on site, but changed to $1,250.00. Paid them but it took a month to show up, did about 10% of the work. Neighbors called Hernando County who came out and finished cutting up the tree falling on the road. Third tree is still leaning toward neighbors house. Emailed pictures and spoke to Karen several times, but never completed the job. Very bad communication within the company! I won't use them again!

They did a great job and hauled everything as well as cleaned up. The crew was very professional and always asked for us to come out and look to verify we were getting it done the way we wanted. There were 5 very large trees on neighbors property right by property line. Most of it was hanging over our roof. Great job, would definitely recommend.

I called them to grind/remove a tree stump. I informed the employee that after he was finished, I would pay him by check. I went inside, and after a couple of hours realized it was very quiet outside. He was gone along with his equipment. He did grind the stump, but left a huge mess behind. After waiting a couple of hours to see if he would return (I thought he may have gone to lunch), I called the company to find out where he went. They didn't know either. I had to inform them that the worker never told me he was finished, he just disappeared and never asked for payment. I also asked if he was going to return and take the pile he left behind. I was told 'no', that I should just spread it out and push it into the ground. They then asked for my credit card information for payment. I would not recommend them.

the guys did a great job altogether but when one makes a mistake the one guy needs to think before speaking

Chris was professional and did great work quickly

arrived when they said they would be there and completed the job quickly

USA cleared my field, cut down trees and ground up stumps.

They did work in professional manner

They were Prompt and did exactly what they said they would do.

they will be coming back to trim trees next week

Great job. In and out quickly and for a good price. I would recommend this company to my friends.

Friendly. Was interested in customer satisfaction

USA Tree Service was very professional and hard working.

They removed a dead tree from my property. fast, efficient, courteous crew. Worked within my budget. Would hire them again if needed.

I contacted USA Tree Service and their representative came saw the tree hung up in smaller trees and and 20 to 25 feet above my 6 foot tall fence. I was told it would take about 10 days to come and cut the tree down. I said that was too long and the representative said it would really be around three busines days. I signed the work order for the $1,100.00 quote to cut the tree down, remove and haul it away. two days later I called the main office and told them that the tree has falled another 10 feet and that the trees holding it up have limbs breaking from it's weight. I was told that they would get to me as soon as possible. It is now six business days and no sign of USA Tree Service. I called them and the customer rep said that they sent out a worker to look at the tree and where it is positioned to see if they need to have a tractor with front loader. Never saw anyone come to look. Heavy rain and thunder began and the tree came crashing down on top of my fence. Six business days and no USA Tree Service. That's a lousily way to do business and I would never recommend them to myu worst enemy. Remove them from your favorite list, they stink!!!

Very pleased with this company, they were fast and efficient. They did everything that was included on the estimate. I was happy that they had an entire crew to perform the work. The only thing I would have been happier about is if they would have included the stump grinding in the price. Overall very pleased and highly recommend. Just be sure to tell them everything up front because I forgot about the stump grinding or perhaps I could have negotiated it in the price. They were very quick to send out the stump grinder the following day and all is cleaned up nicely.

they came on time and were professional and very courteous .

They responded quickly to my request, coming the next day (weekend) to give me an estimate and starting the job two days later. I am glad that they were timely but they didn't notify me when they were coming. They did a great job cutting down the tree. A few days later, someone showed up to grind the stump - again a good job. Then the cut tree trunk sat on my yard for another week and a half before someone came to remove the trunk - all part of the job. I would have given them a top rating if I didn't have to wait so long to get the tree remains removed. Other than that, they did a great job, easy to deal with and overall timely.

USA tree service arrived early and removed all trees in one day

The stump grinder guy returned after I complained and made it right by re-grinding the stump.

Very skilled tree climbers/tree removal personnel.

Friendly people with a "can do" attitude. The work was completed as requested and clean-up was nicely done. I will definitely hire USA for any future needs.

The person who gave quote never returned to see if I was satisfied. I had to tell the workers what I wanted done every time they came out it was like the guy who gave the quote never explained to them what we agreed upon. One of crews that came out didn't want to do the work because they didn't start the work to begin with workers had bad attitudes toward me like it was my fault, I had to send them on their way after arguing for twenty minutes. No customer service at all. Had a limb fall on one of my outdoor sheds, left dents in the roofing never was told about the incident. Bad experience all the way around. Beware!

The stump was ground in about 2 to 2-1/4 hours on Friday, the debris was removed on the following Tuesday when they cut down a maple tree. I was very disappointed with the debris left behind on the maple and the stump. Large chunks of wood are still in the pile and they did not rake, just used a leaf blower.