Innovative Restoration & Cleaning

Things started off well, but when Pat knew we were out of town for 6 months, he didn't do a thing. They waited until just before we came into town to get the work done, which they didn't complete. When we inspected things, we found that our curtains were laundered and not dry cleaned. Some shrank and others were hung up wet and have water stains at the bottom. There were other small things that needed to be done to complete the job. We reviewed everything with Pat and he promised to do them. Almost 1 year later and nothing has been done. We have called and left messages, but no call back. I texted Pat, but he won't respond. Very sad that he has been paid in full and won't finish. I wish I had some money held back as leverage.

Pat brought in a local construction company to do mold remediation. They uncovered one quarter of my house, removed the mold and water damage, added a vapor barrier and put my house back together in three days. Their work was excellent and their cost was lower than having a 4 x 8 section done last year by another company. Next Pat brought in an indoor air quality specialist. He did thermal imaging to ensure there was no water damage, then kept looking at every possible source of contaminates. He found fiber glass damage in the duct work and a break in my ac return. I say this because I had it checked twice before by two large local ac companies and no problems were found. Pat then hooked me up with a different ac company who did a good job at a reasonable price. Then the air quality was re-tested ensuring that the problems were solved. I am happy, my wife has her healthy life back and could not be more pleased. I found Pat to be direct, honest, and working in my best interest, and I would recommend his c9ompany without reservation

Pat Rogusky and associates did a thoroughly professional job from start to finish. He took time to walk us through what was needed to eliminate mold from the condo, and tell us exactly what they would do. The work was done when promised, and accommodations were made so my Mother could continue to safely live in the unit during the process. Many additional discoveries were made during the project, and Pat adjusted his work to solve those problems. He brought in additional contractors where needed, and worked closely with our insurance company and condo association to make sure they paid what was required. His cleaners did an outstanding job of micro-cleaning every object and surface in the condo, leaving it spotless. While doing this extensive rennovation, everyone was extremely friendly, helpful, and conciencious during the process. In addition, since I lived out of state, Pat worked with me to make sure the work was done as promised and my Mother was happy. This was a very traumatic period for my Mother, and Pat and his crew did everything to make sure she was comfortable and the work was done to our satisfaction. I highly recommend Pat for any type of renovation project.

My wife and I bought a house in Vero Beach discovering a mold problem during a very basic mold inspection. I searched around for a mold remediation company having been warned that most overcharge for doing very little. Luckily, I found a man, Pat Rogusky from Innovative Restoration who was impressively knowledgeable and forthright so we went with him. We have owned 4 houses many needing extensive work or upgrades over the last 25 years and have never experienced anyone as who took care of us the way Pat did. Just a great guy. To say he went over and above doesn't even come close to describing our experience. Before we even told him he was hired he went to our house and put together a report that was 10x as good as the one we paid $500 for on our pre-purchase inspection. That report was a blue print for his work and the work of others that we hired to calk and seal the house especially the windows that were the biggest source of water coming in. Pat went so far as emailing me a pdf of the best calk to use for stucco and when our painter couldn't find it in Vero, Pat had it UPSed from another part of Florida. He won't ever stop short of doing the job right. He's resourcefull and thorough. My wife was innitially on site with Pat’s crew that worked their tail off setting up a containment system of the entire house before the tear out which was carpet, drywall, and baseboards. Pat supervised, photographed and noted other problems some of which had to do with mold such as plumbing, but also problems with the electric he observed. Pat was proactive on hiring a plumber to stop a leaking pipe behind a wall and just had that plumber invoice him as part of his job as well as other unforeseen expenses for which Pat bore the brunt of the expense. Pat set us up with other contractors and managed ours since we were out of state for most of the project. So in effect he took over as the general contractor for our renovation! When they were done every surface of that house was spotless. Unrelated to mold, Pat sent his super human “Weasel” into our burning hot attic to inspect the new A/C unit installed by a company we hired. The ductwork had been destroyed by rodents and the A/C company’s man had used tape which wasn’t going to hold as a band aid. We got 3 quotes to replace all the duct work and installation in the attic. At no additional charge, Pat helped us negotiate and sent a man to supervise the entire project. Pat’s man caught a major shortcut by the insulation company and Pat made them come back and remedy the problem. My wife and I never would have had a clue. And so I’ll end there. If it wasn’t for finding Pat, we may have never solved our problems with this house. We are very grateful.