Florida Eye Institute
About us
There are 5 physicians at this site. A state licensed surgery center is on site. To see if a provider is board certified visit abms.org.
Business highlights
40 years of experience
Services we offer
Aesthetics., Comprehensive Eye Exams for Adults and Children.Glasses, Contacts, Custom Cataract Surgery with Advanced Lens Selection & Laser Options, Diabetic Eye Conditions, Glaucoma, Laser Surgery, Low Vision, Macular Degeneration, Retina Conditions and Surgery
Accepted Payment Methods
- CreditCard
Reviews
4.516 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 6% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-16 of 16 reviews
Dan K.
Jun 2018
goodooooookkkkay 10 characters!!!
Tom C.
Aug 2016
Thorough and complete exam. Friendly staff, professional. Dr. Baudo and his assistants explained tests and results completely. I am very satisfied.
Neville W.
May 2015
N/A
It did not go well. Despite being an in-network participant in my insurance plan, they added many additional fees above and beyond routine co-payments and deductibles. Additionally, their hyper aggressive billing practices are a nightmare. For example, I paid out-of-pocket for eye drops immediately after an appointment. Weeks later, I received a bill in the mail for the same eye drops. I had to find the receipt and haggle with their Billing Department before they would agree that they made an error in double billing me.
Another example of a billing nightmare was an additional "facility charge" for use of their surgical center. They claimed to have proof that they would mail to me. After a couple of weeks, I called when no proof arrived in the mail. I called their Billing Department to inquire about the missing proof. They had no explanation but stated that they would mail it again. No proof ever arrived in the mail. I eventually became tired of the back-and-forth and paid the charge to be rid of the issue.
My procedure is normally a routine one. However, my outcome was subpar and clearly problematic. The procedure caused a separate ocular problem that had to be addressed by another eye specialist at a different facility.
I would not recommend this provider. There are many better alternatives.
Another example of a billing nightmare was an additional "facility charge" for use of their surgical center. They claimed to have proof that they would mail to me. After a couple of weeks, I called when no proof arrived in the mail. I called their Billing Department to inquire about the missing proof. They had no explanation but stated that they would mail it again. No proof ever arrived in the mail. I eventually became tired of the back-and-forth and paid the charge to be rid of the issue.
My procedure is normally a routine one. However, my outcome was subpar and clearly problematic. The procedure caused a separate ocular problem that had to be addressed by another eye specialist at a different facility.
I would not recommend this provider. There are many better alternatives.
Response from Florida Eye Institute
"We appreciate feedback about patient experiences and do our best to keep patients happy and informed. It is extremely important for us to address patient concerns immediately, especially of a clinical nature, and we ask patients to report any issues as part of their post-operative instructions. In this instance, postoperative clinical issues were never reported to us. After many attempts to follow-up personally, we remain unaware of any clinical issues as stated in the review. With regard to the disputed facility charge, our billing department confirms individual co-pay information and benefits with a patient's insurance company prior to any procedure as a courtesy to patients. There is always a facility fee for any outpatient procedure performed within our licensed surgery center. In this instance, the insurance company quoted an incorrect co-pay benefit for outpatient surgery amounting to a $30 difference from their initial quote. Insurance benefits are specific to each policy holder, and we have no control over quoted benefits; this was an error from the insurance company. The error in the artificial tears billing was our fault and we do apologize. We work hard to satisfy our patients and sorry we did not live up to this patient's expectations. From our other satisfaction surveys and evaluations we can say unequivocally this is not a typical patient experience. We take these complaints seriously and will work to do even better."
Don K.
May 2014
N/A
unknown
Homeowner
Sep 2013
N/A
Dr. Todd is very professional and courteous yet friendly. She answered all my questions and made reasonable suggestions for my issues. She and her staff made it a very comfortable experience.
Cheryl T.
Dec 2012
N/A
The physicians and staff of Florida Eye Institute are just the best. Dr. Karen Todd performed lens replacement a few years ago, and the procedure was very effective.
Homeowner
Jul 2012
N/A
I have been using him for awhile. I was referred by family members and friends. He is a very good eye doctor. He is a little busy, but he is worth the wait. I would never use anyone else.
MICHAEL V.
Jul 2012
N/A
xx
Richard F.
Jun 2012
N/A
I went to Florida eye based on their reputation. I would recommend them to anybody. They are a class "A" provider.
Gregory P.
Jun 2012
N/A
They have several different doctors. I get one for diabetics. First time very punctual. Second time a half hour delay.They do your exam right and keep your sight in a healthy condition. They overcharged me for my deductable, but refunded the difference promptly.
Jemal H.
Jun 2012
N/A
They are very detailed and show that they care about the patients. I would refer them.
Robert R.
Apr 2012
N/A
It is professional and I like their service.
Richard P.
Mar 2012
N/A
My experience there has been okay. They have their own internal problems with the doctors. They have had doctors who have left the practice. Things have changed there since the doctors who left were the original founders. There was drop in their business. They are fine because I wait a long time like 2 hours and get to see the doctor only for 5 minutes.
Homeowner
Mar 2012
N/A
I would say he’s pretty good. I will continue seeing him to keep my sight.
Homeowner
Aug 2011
N/A
He is excellent. He takes time. He takes a lot of pictures inside the eye and discusses conditions. I am 67. I have got aging eyes which have age-related deterioration. He is very careful about explaining the progress of my condition. I am going back to him in 2 weeks.
Homeowner
Aug 2011
N/A
She is awesome. She is the best as far as eye concerns and she makes me feel pretty comfortable.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Florida Eye Institute is currently rated 4.5 overall out of 5.
Florida Eye Institute accepts the following forms of payment: CreditCard
No, Florida Eye Institute does not offer free project estimates.
No, Florida Eye Institute does not offer eco-friendly accreditations.
No, Florida Eye Institute does not offer a senior discount.
No, Florida Eye Institute does not offer emergency services.
No, Florida Eye Institute does not offer warranties.