American Pressure Clean

After seeing their ad in local flyer, I called 954-562-5821 and spoke to Carlos Bernal, who said he was the owner.  We agreed upon price for pressure cleaning of roof, driveway and pool patio.  He said they could be there at 9 am the next day. I spent over an hour in the morning hot sun the next day moving my furniture off the patio as agreed before their arrival. A few minutes after the agreed upon time, a van bearing their company logo showed up and several men got out.  I approached the group and asked which one was Carlos.  Apparently, only 1 person spoke broken English and responded that Carlos wasn't there.  He also asked me what I wanted done at the house. I went back into my house and called Carlos.   I told him that I was under the impression that he would be there and was surprised that he hadn't instructed his crew what needed to be done.  He told me he had 50 trucks in the field and couldn't come to each house.  I also expressed my concern about the crew not breaking any roof tiles.  When I went outside again, his crew was putting their equipment back into the van.  When I asked the same one what was going on, he said Carlos told them to pack up and leave.  I called Carlos again and he told me that his ad stated "satisfaction guaranteed" and since he knew he couldn't satisfy me he didn't want to do the job !!

This was a single gentleman that showed up to do the job. He was very good all across the board. Polite, Thorough, efficient, moved all the things in his way, and put everything back in its place. I have never had someone do such a complete job. I did not want the washing done with chemicals and the4y said no problem. I called at least 4 other companies, and it was their way or no way. This gentleman said hey if this is what you need than this is what we will do. I know we will call them back again if it needs it. The gentleman that I spoke to is named Carlos and he was very friendly and helpful and was able to get the job done the very next day.  They deserve 5 platinum stars.

• Carlos's crew did a great job at a very reasonable price. The roof and pavements looked new after they finished . Would recommend them to anyone.