Arry's Roofing Services
About us
Welcome to Arry's Roofing! We are a family-owned and operated company that is committed to excellence in roofing. We pride ourselves on being the Platinum Roofing Company of the Tampa Bay Area. We always welcome new members - our customers - into the "Arry's Roofing Family."
Business highlights
Services we offer
Roof Repair, Roofing, Skylights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
"We are very pleased to hear your positive feedback! It was a pleasure doing business with you and we look forward to working with you for any other future roofing needs! Please feel free to give us a call with any questions or concerns! Also, look us up on Facebook or twitter and become a fan! We love to keep in touch with our customers! Thanks again!"
"It was a pleasure doing business with you! We really appreciate the positive feedback! Feel free to give us a call with any questions or concerns. We hope that you will keep us in mind for any other future roofing needs! Please be sure to check out our website to see everything we offer! Thanks again!"
"Thank you so much for your positive feedback! We are happy that you are pleased and that you will consider us for future roofing needs! We hope that all of your emergency needs were met and we look forward to hearing from you when the time does come that the roof needs to be replaced. In the meantime, feel free to look us up on Facebook or Twitter and become a fan so we can keep in touch!"
"Thank you so much for choosing Arry’s Roofing. We, as well, are glad that you did! At Arry’s Roofing Services it is our mission to meet and exceed your expectations at every opportunity and are glad to hear you are pleased with your new roof. Please keep us in mind for any other future roofing needs. Thanks again!"
"Thank you so much for your positive feedback! We appreciate your business and hope to continue our relationship into the future. Please feel free to give us a call with any questions, concerns or other roofing needs. We love to keep in touch with our customers! Thanks again!"
"Thank you so much for your positive feedback! We appreciate your business and hope to continue our relationship into the future. Please feel free to give us a call with any questions, concerns or other roofing needs. We love to keep in touch with our customers! Thanks again!"
"We are very sorry for your unfavorable experience and we appreciate your valuable feedback. We wish you would have reached out to us when this occurred, so we could have rectified the situation sooner. We hope that this did not ruin your impression of us permanently and we someday have the chance to make it up to you!"
"We are very sorry for not meeting your expectations when we consulted with you. The coupon you purchased was the Angie’s List Roof Maintenance Package, not a repair package. Had you informed us that you were looking for a repair estimate, we would have informed you to return your Maintenance Package through Angie’s List so we could best meet your needs. We would have been very happy to have provided you with a free estimate. We want you to know that we appreciate and value your comments. We are not currently running the Angie’s List Packages at the moment, but we will make sure to make them more clear when we begin offering them again, to avoid further confusion. If you ever have any other roofing concerns or needs in the pursuing years, we would love to hear from you. Thank you!"
The new skylight cover looked so good that the one next to it now looks really shabby; Arry's discounted the cost to come out and refurbish the adjoining skylight as they understood I would have done them together if it had been explained to me how different the new one would look. That's a sign of a company who understands the homeowner's needs and puts a priority on customer satisfaction. Did I mention that the roof looks great? It does! The wind mitigation inspector checked it all out - no problems - everything done as specified in the contract.
Arry's price was competitive with other reputable roofing companies - pay a little more and be happy. In addition, they provide discounts to military families and donate roofs to needy families. I can be very critical but cannot find a fault with Arry's.
"We are very pleased to hear your positive feedback! We want you to know that we appreciate and value your comments. It was a pleasure doing business with you and we look forward to working with you to match your adjoining skylight! We are very sorry for the miscommunication that incurred during your project. We typically would never have something like this happen, and we want you to know that it truly was a rare mishap that occurred. We have taken the necessary actions to assure that the problem never happens again in the future. Please feel free to give us a call with any questions or concerns! Also, look us up on Facebook or twitter and become a fan! We love to keep in touch with our customers! Thanks again!"
There was a 2 month wait after the contract was signed before work would begin, but with all the torrential rains this summer, I understand the heavy workload. And the wait time was the same at the other company from which I had received an estimate.
The crew arrived to start work a week before tentatively scheduled. They were efficient, and finished the job in only a few days. They didn't disturb any of the landscaping, and they cleaned up their mess every evening before they left. It couldn't have been a smoother experience! And this says quite a bit about the skill of their crew. We live in a house that was built in 1959, and it's designed in the Frank Lloyd Wright style of unique architecture. So besides all the original skylights, there were multiple levels of roof, and all very uniquely shaped. Plus, the roof is flat. And some of the design elements were not conducive to the heavy rainfall of decades of Florida summers. There was quite a lot of rotted wood underneath the old roofing, but we had assumed that would be the case, since the ceiling in the house had begun to leak during the storms this year. So the crew had to redesign a couple areas and install the new roof in a way so as to maintain the feel of the original, unique design that we love, but also to minimize the chance of standing water.
From the Sales Rep, to all the ladies I spoke with over the phone and in the office, to the roofing crew, I can sum up the experience quite succinctly: Impressive, every step of the way.
We have a 20-year, fully transferrable warranty on the roof. But truly, based on the expert workmanship I witnessed, and the pride and integrity of the company, I believe wholeheartedly that the roof will thrive for 20 years, and many, many more.
"Thank you so much for your complimentary review regarding your experience with us. We very much appreciate it! At Arry’s Roofing Services, it is our mission to meet and exceed your expectations at every opportunity. We value your highly favorable categorical details regarding your Sales Representative's attention to detail and knowledge, along with your job crew's professionalism and expertise. As always, Arry’s Roofing strives for excellence with each and every project, and we like to hear it is both appreciated and noticed! Please feel free to look us up on Facebook or Twitter and become a fan so we can keep in touch. Thanks again!"
"Thank you for your positive feedback! We are glad we were able to help repair your roof! We hope that you will keep us in mind for any other future roofing needs! Please be sure to check out our website to see everything we offer! Thanks again!"
"We are very sorry for not meeting your expectations when we consulted with you. We have noticed that for one reason or another our representatives’ personalities don’t always “mesh” with our customers, and unfavorable consultations can result. We are so sorry that your experience with our project manager was not encouraging. We have found great success with offering to bring in another estimator to resolve the situation and bring solutions to the table. Sometimes, just a slight miscommunication can cause a snowball effect of problems. We would love the opportunity to make things right and prove our Company is truly different. Additionally, I do want to explain, that per our records, we did not receive your cancellation for the repair work until the 18th of June and were able to provide you with a replacement estimate on the 20th. It is pretty standard for us to draft a replacement quote by satellite pictures if we were just out to the house. We then come back out to discuss in further detail and take final measurements once you are ready to move forward. This competitive market keeps us constantly looking for ways to improve and innovate; and being able to quote with satellite pictures has greatly improved our turnaround time for estimates when customers decide to replace rather than repair. We truly apologize that this process didn’t provide a faster response time for you. Again, if you have any other questions or concerns and you would like to talk with management, please feel free to reach out to us."
"It was a pleasure doing business with you! We really appreciate the positive feedback! Feel free to give us a call with any questions or concerns. We hope that you will keep us in mind for any other future roofing needs! Please be sure to check out our website to see everything we offer! Thanks again!"
Shortly after they started I went outside and asked if they knew/remembered they were going to remove the gutter as well as replacing the ridge vents. The lead gentleman said he wasn't aware of that. Him and I went over the paperwork and found the estimate where it had been written on there. So he said no problem and that they would remove it. (As a single female, I really appreciated the fact that he never argued with me, he just said he wasn't aware and then we both looked over the paperwork and found it.)
During the repair work, they had run out shingles, so they had to leave and go get more. They were back within a reasonable amount of time, continued on with the work, and finished the job that early afternoon. After removing the gutter, the gentleman (I'm so sorry I can't remember his name) said that the wood was still good, so to just fill the holes and it'd be fine.
I am very happy with the work they have done, and will be booking Arry's Roofing when my roof needs replacing in about 5 years.
"Thank you so much for choosing Arry’s Roofing. We, as well, are glad that you did! We especially appreciate your review with job-specific details. At Arry’s Roofing Services it is our mission to meet and exceed your expectations at every opportunity. Please don’t hesitate to contact us with any post-job questions or concerns. Look us up on Facebook or Twitter and become a fan so we can keep in touch. Thanks again!"
Professional: From the initial phone call to the final clean up, the entire company was professional, polite, and skilled at their job.
Quality: We were very happy with the product quality and options available. The sales personnel were friendly, extremely knowledgeable, and listened to what we wanted. The craftsmanship of the roofing crews was top notch and we?ve received multiple compliments from neighbors, our HOA, and even the county inspectors who were familiar with Arry?s work----the county
inspectors were familiar with the quality of Arry?s work----think that pretty much says it all.
Reliable: Arry?s stands behind their work. We had an issue pop up that was not due to any fault by Arry?s, but they came in and helped us resolve the problem. This is a company that cares about their customers and the reputation of their name. The staff was just as worried about the look of the finished roof as I was?my roof is their advertisement and it looks great! Long after they had my money in the bank, they continued to take the time to make sure I was satisfied?and I am!
Price: Replacing a roof is a serious investment in your home and neglecting it will result in higher repair costs later. Given the quality of the finished product, their price is very competitive. Look around on your own. Roofs are being repaired all year long, so take a drive and look at the finished results. Several roofs were done by other companies in our neighborhood and you can see the difference in workmanship. This is a long-term investment?I really don't want to spend money and see a roof ridgeline that looks like the waves in the ocean. Anyone can order shingles, but the application of the skills to make the most of your investment is what Arry?s will give you.
I am very satisfied, I have recommended them to neighbors, and I will use them again in 20 years or so?
"Thank you so much for your complimentary review regarding your experience with us. We very much appreciate it! As always, Arry’s Roofing strives for excellence with each and every project. We are especially grateful for your highly-favorable details regarding the quality of work done, our reliability and our price! Please feel free to look us up on Facebook or Twitter and become a fan so we can keep in touch. Thanks again!"
"Thank you so much for your complimentary review regarding your experience with us. We very much appreciate it! At Arry’s Roofing Services, it is our mission to meet and exceed your expectations at every opportunity. Our 22 years of doing business in the community gives us the ability to continually grow in our knowledge and experience. As always, Arry’s Roofing strives for excellence with each and every project. Please feel free to look us up on Facebook or Twitter and become a fan, we love to keep in touch with our customers! Thanks again!"
"Thank you so much for your positive feedback! We are happy that you are pleased and that you will consider us for future roofing needs! Please be sure to check out our website to see everything we offer! It was a pleasure doing business with you!"
"Thank you for purchasing the Angie's List Roof Maintenance Package we were offering in your area. We are glad you were able to benefit from this special deal! If you have any further roofing needs in the future, please give us a call!"
"Thank you for your feedback. We want you to know that we appreciate and value your comments. We typically would never have something like this happen, and we want you to know that it truly was a rare mishap that occurred. We are glad we were able to fix the issue quickly and you have not had any further issues! If you have any other roofing concerns or needs in the pursuing years, we would love to hear from you."
"Thank you so much for choosing Arry’s Roofing Services for your roofing needs! We appreciate your business and your feedback. It's great to hear that you will use us again. We hope to continue our relationship into the future!"
"We are very sorry for your unfavorable experience and we appreciate your valuable feedback. We believe the facts of the case to be a bit different from our perspective. The price of the repair was in line with the scope of work to be performed and we adjusted the price to include the credit for purchasing the roof tune-up. We are truly sorry that your job had to be re-scheduled due to the weather. Please know we did everything we could to schedule your job as quickly as possible despite all the rain and without jeopardizing the quality of our work. We hope that this did not ruin your impression of us permanently and we someday have the chance to make it up to you."
With Arry's, you are having a "GAF Master Elite" contractor putting up your roof. From what I understand, there are very few of these in the U.S. because you have to earn that distinction through the quality of your services. The owner and his family have been in Tampa Bay for decades and care about every detail of the process. They will also immediately address any concerns or questions you have during the roofing procedure. I know this for a fact because we had some minor concerns after the first day. Stephen Housh, VP of Operations and one of the owner's sons, not only dispatched a senior supervisor to our job, but personally called to guarantee that our concerns were being addressed and to offer his assistance should any other problems develop. They didn't. The supervisor he sent was wonderful and went well above our expectations. His attention to detail was impeccable and we're confident we will have no problems with our new roof in the years to come. And, even if we did, the Housh family will take care of it because they truly care about the quality of their work.
So spend the little bit of extra money for Arry's. The "fly by night" contractors will charge you less, but I can guarantee you'll have problems as a result. Go with Arry's. The structural integrity of your home will be safeguarded if you do.
"Thank you so much for your complimentary review regarding your experience with us. We very much appreciate it! At Arry’s Roofing Services, it is our mission to meet and exceed your expectations at every opportunity. We truly value your highly favorable detailed explanation of the service we provided. Please feel free to look us up on Facebook and become a fan so we can keep in touch. Thanks again!"
"Thank you so much for choosing Arry’s Roofing Services for your roofing needs! We appreciate your positive feedback. We are always looking for ways to improve our level of customer satisfaction. It's great to hear that you will use us again in the future for your Mother's home. We hope to continue our relationship into the future. In fact, we strive to make our relationship an enduring one."
"Thank you so much for your positive feedback! We are happy that you are pleased and that you will consider us for future roofing needs! Check out our website for other services that we offer such as attic ventilation and attic insulation! It was a pleasure doing business with you!"
"Thank you so much for your positive feedback! It was a pleasure doing business with you! Also, look us up on Facebook or twitter and become a fan! We love to keep in touch with our customers! Thanks again!"
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