Xecutive Pools

Excellent work performed project completed quickly and had us up and running again in about a week and 2 days. They put down new coping, laid new pavers on the existing deck, replaced the tile line, resurfaced the pool and installed a pool heater.l

I would not recommend Xecutive pools to anyone. My experience with them has been exhausting and stressful. I do not know where to start. Travertine pavers are not even, they are chipping and breaking. There is small strips placed not part of french pattern. Coping is not what I was promised it is a tile with sharp edges like a razor and a hazard for my kids. It is not 12X12 as promised. The glass tile is not even, is dirty, there is grout all over, where travertine and glass tile meets there is gaps and water gets in. Water does not sit even in some areas shows more than others. The waterfall is not stained brown as promised it is chipped damaged, does not sit even, one side sticks out more and one side does not, the coping is sharp on one side and rounded on the other side. They used my decorating rocks and put a bunch of concrete to fill the spaces, It was leaking they put more concrete. When the resurfacing was done they put the wrong tile on the step I asked to be changed and now I have stains and area is damaged. The deco drain he only put one verses all the way around and now I have water coming in the rail of my sliding door. The have destroyed my grass, the screen, they cut off the power line for the pool light when the waterfall was installed. They did not change one fitting. He did no show us how to change the colors on the lights. They have damaged the power box in the pool area and blew up fuses. They refuse to listen to everything that I have asked not to be placed the way they did it. The project started on 9/25 it is 12/15 and the job is not finished The owner verbally promises to fix things and never fixed them to my satisfactions . He fixed them to his satisfaction, rude nasty attitude we were scared to say anything. Every time I brought up issues he said they will fix them later ant this is what i ordered. How can you fix broken glass tiles when the pool is full of water? Last conversation I had with the manager Carlos he called me an unbelievable ***** and threatened me to put a lien on my house and they are saying they already have. Do not hire this company and if you do please put everything in the contract even the smallest detail. Be prepared to hear “ This is my pool now I am gonna make it look awesome” . LIES LIES LIES. He fails to provide written release that he has paid his subcontractors. I had one subcontractor show up in my house telling me that he is not getting paid. Mr. Borelli finish the job you were hired for as you have filed at everything. This is the project this man says completed in my house. Customer satisfaction is not their priority be aware. Your bad reviews are piling up and showing the real Patrick.

We have been trying to give final payment for weeks. We are at month 2 of a two week pool redo. Tile and grout stained by backsplash of pools finishes(they poured the wrong finish), won't show us how to convert pool to salt water and piles of sand and concrete around pool. Won't return phone calls or emails. Incredibly unprofessional. Do not use this company.

Waste of time, we contacted Xecutive Pools to come out and give us an estimate on refinishing our pool. Adam came out on a Monday we spent about 30-45 min with him explaining what we were looking for and asking question regarding the process. When he left he was supposed to email a quote. It is now Friday and we have not heard a thing from him and have not received a quote. We will now continue our search for a contractor that will want the business and be more responsive.

Over promises and under delivers. My pool was barely usable for most of ythe summer. Have new company now which is much much better.

Easy to contact and promptly returns calls. Arrives regularly each week and does a thorough job. Price is the best bang for the buck among all the service companies we talked to. This is our first pool (actually a Spa/Pool) and Pat Borrelli keeps it sparkling for us. In addition to the cleaning and chemical treatments (included in the price)he has advised us on it's operation, equipment and accessories. We hadn't wanted a pool because of all the work our neighbors complained about with theirs but Pat has taken on all that aggravation leaving us to concentrate upon the more important aspects of pool ownership such as whether to have margueritas or daquiris at happy hour.