Roto-Rooter Plumbing & Water Cleanup

Eduart was awesome. He showed up on time, quickly diagnosed the issue and resolved it extremely quickly. In order to fix the issue it was required to remove a toilet and Eduart was very professional and took great care with the toilet and surrounding area. Would highly recommend Eduart and Roto-Rooter for you plumbing needs

Adrian and Logan did a great job, very quick.

I recently had Roto-Rooter replace my water heater, and the experience was outstanding! Justin and Mike arrived right on time and did a fantastic job. Scott later came to check the gas and was equally knowledgeable, explaining the issue with the gas regulator in detail. I chose Roto-Rooter because of a great experience I had with them 15 years ago, and once again, they did not disappoint. Honest, professional, and thorough—highly recommend their services! They all deserve a raise!

Incredible as always! Very knowledgeable, helpful and professional. Always use them for any issues I have as I know they will do there best and accommodate me quickly.

Eduart is an amazing plumber. He came in and did such a great job of assessing everything and fixed the issues completely. Eduart deserves a raise. Pay this man more money. He is a God sent. He fixed everything in a timely manner. Amazing job and a good guy. Hire him. Pay him more money.

He came over and snacked the drain. We have not had any problems since.

Scott was nice and helpful. They came earlier than expected but, thankful. Love the idea lf having some sort of warranty on certain things.

I had taken half of the old parts out of the tank myself and could not get the tank off of the base. So I called ROTO ROOTER - The Technician installed MY parts in my toilet tank that lasted half an hour or less and charged $245.00 for half hour of work. (or $490.00 / hr) Highway Robbery. I tried to get a price over the phone when I originally called but they say that the technician decides what the prices are per job. So when the technician comes out and gives the price - he says he can not do anything because the office tells him what to charge. So right there - THEY ARE LIARS. They figure they will get the guy out there and you will just pay the exhorbitant price. SO BUYER BEWARE.

The plumber arrived around the time expected. He did a good job fixing the leaky spigot. But when he tried to fix the toilet the replacement flapper he used did not fix the problem. The toilet still ran and then the chain broke so the toilet became unusable and I had to shut the water off because the water was leaking out of the tank and wouldn't stop running. The problem was when I tried to get them back out there to fix it they told me they couldn't accommodate my schedule. They said they would try to send someone out but they never showed up. So I bought a new flapper and fixed the toilet myself. Then they called me back and said the would come out that night after I fixed it myself. Too little too late. Now I paid over $100 for something I had to fix myself. I had to buy a new part. They don't honor their warranty. Basically they stole my money.

drain cleaned.

Very well, did an excellent job.

Fine.found the problem and fixed it

Their price was a little high, but the quality was good. The responsiveness was great. They were here in an hour and a half. They were real good.

Nick was wonderful! He had to actually make a tool that would fit into the spot in order to tighten the bolt. Now it's perfect! Nick was extremely nice, helpful and considerate. Definitely would use this company again!

This particular Roto Rooter outlet gets my highest praise: 1) They responded to an emergency call on a Sunday at 10:30pm within 3 hours 2) They provide 24 hour emergency service & do not charge any more than if it were a scheduled appointment. 3) All the workers (plumbers, field supervisor, trench diggers, management, telephone coordinators) were very friendly, efficient, prompt, & hard-working. 4) We chose to resolve the underlying issues (a rusty & a cracked cast iron drain) so it was labor intensive, along with descaling & jet-washing the remaining pipes. The field supervisor patiently explained various options & answered our questions. He worked at resolving the rusty/cracked pipes economically while taking care to minimize invasive landscape & house procedures. We very much appreciate their professional services & highly recommend this Tampa branch of Roto Rooter!!

Walked through house with dirty shoes over carpet, took minimal precautions to cover carpet when hauling in equipment, dented the wood door on our vanity and did not clean up the floor after finishing.

Quick fix. He determined the problem quickly and had a replacement faucet knob in his truck. This was a couple of months ago and no problems since. Repairs a bit on the high side, but since emergency repair I guess this was reasonable. If I remember, they charge by the job and not by the hour.

Everything went very smoothly! The technicians (Raif and Drini) are an excellent team and know exactly what they're doing. Courteous and professional. I would not hesitate to call Roto Rooter or have Raif and Drini do any future services.

Very professional and punctual.

Too expensive. $475 for clearing 2 drains. Will never hire them again.

These guys were fantastic to work with.  When we realized that we had a way bigger problem than a clogged toilet their whole team jump into action!  Guy and Melvin worked on drying out the water and pulling up carpet.  They also worked hand in hand with my insurance company which was great.  Chad came out and helped make sense of everything and I even called him a bunch of times with questions and he was always willing to help.
Our sewer line issue turned out to be fixed by just a really good jet cleaning and a re-leveling of pipe. Brian and his team of guys were fantastic and friendly and explained everything.  I called Brian with questions and he was always ready to answer them.  I really felt like they were watching out for us and doing everything they could to help us.  
In all of this, they all worked together as a team and it made a big difference.
I'll used them again and highly recommend them.



 

Alex was wonderful. He was extremely prompt for a Sunday and very friendly. He did a fantastic job as we have very old pipes. I would rate them higher if I could.

Did a lot of work. Replaced valves, reset toilet, changed insides in the tank, the wax ring.

They are very efficient. If I call them, they are here within an hour. I like that you do not have to wait, very responsive, and I like that. They also have a great warranty.  Very responsive, no issue with them. Not cheap and not expensive, they are in the middle. The warranty makes up for the price. I have never had any issues with them, never had to call them back. Very clean, wear the little booties, clean up everything when they are done. They will explain everything to you, and will come out for free estimates. You do not have to use them if you do not want too. All has its benefit. A lot of time, companies do not explain what they are doing, so this is a benefit.

That was horrible. They're trying to overcharge us and we caught them breaking the line. They got rid of our pipe and did a hole in our sewer drainage pipe which caused us to have a bigger extent and then they were going to charge us $7000 to replace the sewage line that they broke and we had to find someone else that did it for $3000. For what they did, we had to ask someone come in and re-do what they did because they installed our toilet incorrectly. I would say never use Roto-Rooter.