Redman Fence

"We really thank you for this fine review. It very nicely illustrates the fact that Redman Wood Productions, Inc. (Redman Fence Co.), is not just a fence company. 99% of customer reviews reference the fencing part of our business, but we do much, much more than that. (We even once built an entire miniature Japanese village out of wood for a collector.) At Bush Gardens, several of the buildings, including a two story tree house, was a memorable accomplishment. As we have said before, when we do a job of any kind, we do it like it was for ourselves. Thank you for mentioning Tim. He truly is an artist, and we get a lot of compliments on his work. Terry Redman"

"Thanks for responding to Angie's List about our work. Less than half of our customers write reports, and we really appreciate it when they do. Customer reviews are our best source of referrals. We always respond to them here and work extra hard to keep them favorable, (as yours is.) We feel that every job we get is now the most important one we have, so we always try to make it our best one yet! Thanks again for a great review, and check our website, redmans.com to see all the other fine products we offer. Terry Redman"

"Thanks for the Great Report! Getting Reports like this puts all of us here at Redmans to the test, from the office staff to the installers, to deliver high quality service, expert workmanship and superior products, to live up to new customer's expectations. (And your comments say it all!) The more reports we get on Angie's List like this only strengthens our commitment to our customers. By the way, your home is beautiful and the new fence only enhances that beauty. 1926! Wow! Call me anytime on my personal cell phone if we can be of any help ; 813-245-4673 Terry Redman"

"WOW! I don't know what to say! What a great report! Thank you. We really appreciate it when our customers take the time to comment on our services, and your report has to be right up there with the the very best! Thank you for mentioning Tim by name. The guys really appreciate it when a customer makes reference to them and their workmanship. Its easy for us to tell a potential customer about the special building techniques we use and how important is that they have a high quality long lasting fence, but when they hear it from a satisfied customer that has actually had a Redman Fence installed it means so much more and I thank you for that. Terry Redman"

"Your "fine tuning" was imprortant to us so that we knew exactly what you wanted and we encourage all suggestions and feedback by our customers. The iPad is important to our presentation, because it gives you visual input as to how your fence will look. We can also show the difference between our quality and that of other fence companies. There are probably over two hundred fence companies in this area, most of which are operated out of someone's garage. Since 1980 Redmans has had a large storefront and work-yard where we prepare all our jobs to give the best results possible. I appreciate your kind remarks, and call me on my personal cell phone if I can be of any further help to you. ... 813-245-4673. Terry Redman"

"Thank you for such a nice report. These Angie's List reports are very important to us, and to prospective customers, as they let them know what they can expect in product and workmanship quality with Redman Fence Co. (They are also important to our work crews because they follow these reports here in the office to see the customers' responses, and really work hard to achieve good reports!) We feel we have the most experienced crews in the whole world! Please contact me on my cell phone if we can be of any further service to you, (or your friends.) Terry Redman 813-245-4673"

"It was very nice of you to send this report to Angie's List. We have some talented people at Redmans that do more than install fences. The crew that did your fence remembered it, and how good you were to work with. Pergolas and gazebos are becoming more and more popular, and we have been constructing them in the area since 1980. All of our products can be seen on our website, www.redmans.com. Thanks for a very nice report, and call me at 813-245-4673 if I can be of any further help to you. Terry Redman"

"Thank you for the nice report. Robert and his crew are very meticulous, and take pride in their work. We never get complaints about them. Actually, we don't get complaints about any of our crews, and I try to follow up every completed job to make sure every thing went as planned. We always do an extensive interview and try to give our customers the best fence for their situation. Don't hesitate to call me for any reason. My cell number is 813-245-4673."

"It makes us happy when customers mention by name the installers that do the real work. Robert has been with us forever, and is one of our top mechanics. I'm glad the boundary situation was resolved amicably. We make a special point as to cleanup, (and follow up, to make sure you are satisfied with our work). Thank you for posting your report. Terry Redman"

"We thank you for your kind report. We try very hard to get good reports about our work. Your recommendation is very much appreciated, and don't hesitate to call us if you need any further service. My personal cell no. is 813-245-4673 Terry Redman"

"We appreciate the great remarks about our service to you. Thank you! Angie's List has been good for Redman Fence Company because it provides a place for prospective customers to see what others have to say about our way of doing business. We get some "B's" now and then in the Price area, but looking back on well over a hundred recent reports, folks usually say that they got more than their money's worth. We strive to give you the most value possible, not just in product, but planning and information too. Thanks again for a swell report and call me any time you need to at my cell, 813-245-4673"

"Thank you for posting such a nice report about the job we did for you. We are very proud of the Alumi-Guard Products because they are well manufactured. (And they are all-American, made right here in the Tampa Bay Area.) They cost a bit more, but are well worth the additional cost because of the palatial effect they give to a home. You have very beautiful home, and this style fence added to that beauty. You will most likely get a lot of compliments from folks about the fence, and we would appreciate any referrals. Thanks again, and you can reach me anytime at my personal cell phone, 813-245-4673 Terry Redman"

"Thank you for a great report, and for the referrals. Angies list has given our company a terrific forum for customers to rate our approach, execution and follow-up of our work. We hold to these elements on every job we do so that every job gets our best efforts. We know that any relaxation of our best efforts could result in a bad report, so I personally follow up on every fence we install to be sure everything was done to the customer's satisfaction. Terry Redman"

"Thank you for the very kind words. We pretty much follow the same procedures that we have developed over the last 30 years in the fence business. We want all of our customers to say just what you did. Our installation crews have been with us for many years. Some over 20 years. Angie's list has been very good for our business, but unfortunately, we usually find ourselves behind. The summer rains are not expected to help. Please tell your friends and neighbors about Redmans, and feel free to call me anytime on my personal cell phone. 813-245-4673 Terry Redman"

"Thanks for a great report. We appreciate all reports, and write "company responses" to all reports as another way to follow up on our installations. We work very hard to get good reports and they pay off in customer referrals through Angie's List. Please tell your friends about Redmans and visit our web page at redmans.com to view all the other fine products we offer. Call me anytime on my personal cell phone at 813 245 4673. Terry Redman"

"Thank you for a very nice report. It explains very well how we provide total involvement in every job, from the consulting/planning stage right through to completion, cleanup and follow through, making sure that all went as promised. Also, you are right about us not trying to be the cheapest. To be the least costly, most of the services we give would have to be eliminated, and the customer would end up with a cheap fence. "It only costs 10% more to go first class", is an old, but accurate saying. Thanks again, Terry Redman"

"Thank you for taking the time to give a response. We know that the best way to do any job is to do it like it was for yourself. For over thirty two years we have been serving the Tampa Bay area and have always held our work to very high standards. It has paid off with consistently high customer approval. Thanks again. Terry Redman"

"Its great to get a report from an old customer that shows our products are made to last . If we didn't do all the extras like pre-drilling and lag screwing and using hot dipped galvanized nails and special HD treated wax sealed slats, and of course our quality workmanship, wood fencingwouldn't last long, (in new condition), in our harsh Florida climate. If one drives around any area, looking at wood fences, and it does not have a sign, FENCE BY REDMAN, it's probably in need of repair or replacement if its over a few years old. In fact, many of our customers that are set on vinyl fence change their minds after seeing jobs like yours that have less maintance then vinyl. The saying, "All new brooms sweep clean", is true! It has paid off that you spent a little more then the average fence, and you can expect plenty more years of service. Thanks for a good report. Terry Redman"

"That was a great report! Thanks! We are happy that you mentioned the home improvement stores, (who all use sub contractors.) The main reason we produce such a fine finished product is that we don't use sub contractors, who may come and go, but experienced installers that have all been with us a long time. Some, like William, go back to our beginning in the early 80's, and the others average over twenty years. To me, It is of the utmost importance that prospective customers know, from the outset, what they will be getting and the what the real price is. Changes occur frequently, and we do everything we can to make it a pleasant experience. We want to be there for the initial contact, and planning session, and the follow-up when the job is completed. Once the initial job is done, we want our customers to know that we will be available for anything that may come up even though these things may not be directly related to the fence installation. An example might be advice on staining the fence, or how to keep dogs from digging under the fence. We want our customers to be our customers for life! Terry Redman"

"Thank you so much for that great report! Some reports claim that our prices are higher than the competition, although they always praise the fine work of our installers and staff, as you did. We appreciate you pointing out that although our prices are higher than others companies, our finished product is of superior quality. As a comparison, if Redmans was a restaurant, it wouldn't be a fast food place, but an upscale place where you could go and get quality food and atmosphere. We try to tell prospective customers not to expect us to be the lowest bidders, but to expect the best job. You will notice that all those that gave us less than a 'A' as to price, still went with us and gave us top grades for doing a great job, and would definitely use us again. Often our customers have commented that, "I got more than I paid for!" Terry Redman"

"Thank you for the kind response. Nothing makes a fence look worse than dips, rises and waves, so we go to great lengths to get it arrow straight. This can sometimes be a real challenge, but we have 32 years of experience in the area and know how to get it right. We always use American made products even though it usually entails greater expense, but it's all worth it in the end. Call me on my personal cell phone anytime we can be of help at 813-245-4673 Terry Redman"

"Thank you for posting a nice report. We realize that our customers rely on us to give them the benefit of our 32 years experience in the fencing business as they usually are not knowledgeable about the fine points of fence installation. We know that communication and planning, between us and the customer, is as important as the finished product. We are so happy that you were pleased with the job. Please refer us to your friends and relatives. Terry Redman"

"Thanks for taking the time to post a report. You are right about the importance of considering all of the aspects of a fence installation as to grade changes. How grade changes affect the appearance of a fence must be carefully considered. We always consider things like view obstruction, fence style for a given home, and often the client accepts our recommendations as to changes of products and treatment, especially if it results in a savings to them. Thanks again for a very favorable report. Terry Redman"

"Thanks for posting a report. We appreciate your kind remarks, and your mention of Redmans doing work for you in the past (and future). The best recommendations from customers is that they would definitely use us again. We firmly believe in giving all customers their money's worth, (and more). We know that money is not as easy to come by these days, and we make every effort to give satisfaction. If you have any questions or comments, please call me on my cell phone at 813-245-4673. Terry Redman"

"Thanks for the wonderful report. You have a great way with words, and your comments about our job performance are very gratifying. We are happy you were so satisfied with our work. Please recommend us to your friends. We feel that advising customers as to ways to improve on the original plans and how to save money, without sacrificing quality, is one of our strong points that less experienced companies may not have to offer. This often results in a lower cost to the customer. Thanks again. Terry Redman"