NewSouth Window Solutions manufactures vinyl replacement windows in our own factory in Tampa, Florida. We offer our custom made windows direct from our factory to our customers and install them in the customer's home. We then guarantee the window AND the installation to the customer for as long as they own the home. We encourage our customers to come into our factory, take a tour, and see the windows being made. In the factory showroom, a customer can operate and handle the window, see grid patterns and color samples. There are also doors to open an close and sample. NewSouth also offers a free in-home demonstration. We will come to our customer's home, measure the job exactly and offer a factory-direct price that includes installation. We will come to your home on evenings and Saturday mornings as well. The NewSouth window is manufactured with the best performing components in the industry and is known for energy-efficient windows. Not located in Tampa? No worries. NewSouth has six different locations throughout the state of Florida. Feel free to call or visit one of our seven other locations to see if your area is serviced. Orlando - (407) 261-2277, 820 E. Altamonte Drive, Altamonte Springs, FL, 32701 Sarasota - (941) 925-4000, 5249 South Tamiami Trail, Sarasota, FL 34231 West Palm Beach - (561) 712-9000, 2526 Okeechobee Blvd., West Palm Beach, FL 33409 Fort Lauderdale - (954) 935-8300, 1401 S. State Road 7, N. Lauderdale, FL 33068 Jacksonville - (904) 717-5400, 8590 Philips Hwy, Jacksonville, FL 32256 Bonita Springs - (239) 949-4300, 3300 Bonita Beach Road #160, Bonita Springs, FL 34134
NewSouth manufactures and installs new vinyl windows for your home. This includes removing your old windows and re-installing new, energy efficient vinyl windows and sliding patio doors.
NewSouth does not repair windows or clean windows existing windows.
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
9% | ||
4% | ||
6% | ||
19% |
"Mr. [Member Name Removed], we would like to apologize for the issues you have experienced during your project. We have shared your feedback with management and someone will be reaching out to your shortly to discuss your project. Thank you."
"Thanks so much for taking the time to let us know. We love to hear this, and will pass on the feedback to our team. If there’s anything you need in the future, don’t hesitate to contact us at (813) 626-6000. And again, thank you for being a part of the NewSouth family."
"All of us here at NewSouth would like to sincerely apologize for the issues you have experienced during your project. Please know that your feedback has been shared with our management team and will be used to improve our team member training. We see from our records that you have spoken to our General President, Joe McCormick, and you have come to a resolution for the issues you experienced. Please know that our team is working hard to complete your project and you should be hearing from our service department very shortly. Thank you and again we sincerely apologize for the issues you experienced."
"We would like to sincerely apologize for the issues you experienced during your installation. We at NewSouth strive to ensure that you receive the highest level of support and it sounds like we missed the mark. Please know that your feedback has been shared with our team to help improve our customer support. We also see from our records that Justin Shaw, Market President, has been in contact with you and is scheduled to come to your home to discuss the issues you mentioned and find a resolution. We do hope you see our efforts to make good on our shortcomings and should you need additional services in the future, we will strive to do better. Thank you."
"Mr. [Member Name Removed], We are sorry for any frustration you've experienced due to the delay in the completion of your project. As I'm sure you can imagine, COVID-19 has caused many unforeseen circumstances, especially within the manufacturing sector. Due to the global pandemic, many of our suppliers have experienced shutdowns and supply chain issues, causing disruptions in the shipment of materials, such as glass, that are necessary to manufacture our products. These are not meant as excuses, but rather factors that contributed to the delay. Regarding your projects' permits, we spoke to your wife about this situation and do apologize for any miscommunication there may have been, but please know that the required permits have been applied for. If you have any additional concerns, please give us a call at (813) 626-6000. Thank you."
"Dear Mr. [Member Name Removed], we would like to sincerely apologize for any frustration you have experienced due to the issues you had during installation, this is always the last thing we want for our customers. We at NewSouth strive to ensure that you receive the highest level of support and it sounds like we missed the mark. From our records, we see that our Market President, Justin Shaw, has connected with you and is working with you to find a resolution. Again, we apologize for the issues you experienced, and please know that all of us here at NewSouth are committed to completing your project to your satisfaction. If you have any questions please contact us at (407) 261-2277. Thank you."
"Mr. [Member Name Removed], we sincerely apologize for any frustration you have experienced due to the delay in completing your project. We do see from our records that Rob Sydnes, Market President, and Sergio Peon, Service Manager, have been in contact with you throughout the process and are working to complete your project as we speak. We also see that our service manager left a message for you about your project and we are waiting to connect with you to find a resolution. Please contact our office at your earliest convenience at (239) 949-4300. We do understand your frustration and hope that you see our efforts to resolve your issues. Thank you."
"Mr. [Member Name Removed], thank you for the A rating and we hope you are enjoying your NewSouth windows and patio door. Due to the continued COVID-19, many of our suppliers have experienced shutdowns and supply chain issues, causing disruptions in the shipment of materials needed to manufacture our products. Here at NewSouth we are adapting our manufacturing process to accommodate these delays and hope you see our efforts to complete your custom window and door project. Thank you for being a part of the NewSouth family!"
"Thanks so much for taking the time to let us know. We love to hear this and will pass on the feedback to our team. If there’s anything you need in the future, don’t hesitate to contact us at (813) 626-6000. And again, thank you for being a part of the NewSouth family!"
"Ms. [Member Name Removed], we apologize for any miscommunication there may have been. As a company policy, NewSouth offers a 30-day price guarantee on all of our quotes. We see from our records that your appointment was on December 16th and that your installation was completed on February 28th. Since then we've incurred vendor price increases. Unfortunately, these price increases are out of NewSouth's control and we have to make adjustments to our pricing. NewSouth offers a 30-day guaranteed price as a courtesy and certainly never wish to deceive our customers. We do hope you can understand this. Should you have any additional questions or concerns, please reach out to our office at (813) 626-6000. Thank you."
"Thank you for the wonderful review! We’re so happy you are enjoying your NewSouth windows and doors. We will be sure to share your great feedback with Eduardo and our team. Thank you for being part of the NewSouth family!"
"We appreciate the kind words and will make sure to share your feedback with our team. We are glad to hear you are enjoying your high-performance windows. They are designed to provide impact resistance while delivering energy efficiencies. We are #NewSouthProud of our company and the products we make. Thank you for being part of the NewSouth family."
"Thank you for your feedback. We are so glad to hear that you are enjoying your NewSouth Windows. If there is anything you need in the future, please give our office a call (813) 626-6000 and again, thank you for being part of the NewSouth family."
"Thank you for taking the time to publish this! If there’s anything you need in the future, don’t hesitate to contact us at (954) 935-8300. And again, thank you for being a part of the NewSouth family."
"Thank you for taking the time to share your feedback. We hope that you are enjoying the performance of your new windows. Keep in mind that they do come with a lifetime warranty, so should an issue arise in the future, NewSouth will be there to handle it."
"Thanks so much for taking the time to let us know. We love to hear this and will pass on the feedback to our team. If there’s anything you need in the future, don’t hesitate to contact us at (813) 626-6000. And again, thank you for being a part of the NewSouth family."
"We appreciate the kind words and will make sure to share your feedback with our team. We are #NewSouthProud of our company and the products we make. Thank you for being part of the NewSouth family!"
"Thank you so much for your comments. Our team will really appreciate this great feedback. Let us know if we can ever be of further service."
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Monday: | 8:30 AM - 5:30 PM |
Tuesday: | 8:30 AM - 5:30 PM |
Wednesday: | 8:30 AM - 5:30 PM |
Thursday: | 8:30 AM - 5:30 PM |
Friday: | 8:30 AM - 5:30 PM |
Saturday: | 10:00 AM - 2:00 PM |