Mr Rogers Appliances of Tampa

Excellent! Individual was able to take care of everything and very quick and efficient.

Very well, the technician was very professional and knowledgeable.

Technician showed up within the time specified. He was knowledgeable and polite and performed the service efficiently. I would hire this company again!

Amazing. Was accompanying, on time and quick with scheduling. Will be using every year

A guy came out to clean out vent and he only sucked out from dryer with a vacuum. I was told they were supposed to go on roof and he didn't so I asked him and he said not necessary. I had to repairmen out since then and they both say the dryer has no suction and it is not the dryer it is vent - he was supposed to go to end (roof) and suck that out too. I called and they did not call me back.

The repair was fast and worked.

Very good experience with Mr. Rogers Appliance repair. Initial call, we left a message and they called back within 10 minutes. Scheduling rep was very kind, easy to talk to, and was able to work us in the next day on a holiday weekend so we could have use of our dryer. Service tech was right on time, quickly diagnosed the issue and was able to get us up and running that day. Very professional and helpful throughout and we would certainly use them again.

Very punctual and professional.

as expected

Mr Rogers agreed to come out same day to install a dishwasher and even did me a personal favor as a repeat customer. They took my old dishwasher to a friend of mine from church that needed one badly. They then installed the old dishwasher at the friends house and hauled away her old one. That's going the extra mile. Will always recommend them!

Very well... professional and knowledgeable

They came out for the quote and got me the numbers on time

Very well no problems at all

Very well!!! There was absolutely nothing wrong with my dishwasher. We were having our kitchen, bathrooms & hallways tiled. The company we used was horrendous but that's a different story for another day. The tiling under the legs of the dishwasher was uneven. They tiled one side with the leg sitting on the tile & left the other leg sitting on the concrete. The appliance tech pointed out all kinds of problems with the work that was done around & under the unit. He also pointed out issues with the work that was done in the rest of the kitchen, eating area as well as the hallways & bathrooms. He pointed out all the areas where poor work was done. Of course, we don't have the experience so we didn't pick up on many of the problemed areas. We identified the shoddy areas that were visible to the eye but he pointed out all the subtle areas that had poorly installed tile. He explained why having them repair all those areas, even though they were sublet imperfections, was important. He did not have to spend the extra time with us. He could have left after he added a small piece of tile under the opposing leg to balance the dishwasher. The promotion offered cost $49. Thank goodness the cost was so low. The dishwasher wasn't broken, just in unbalanced because of sloppy tile work by the installer. Because of the numerous issues I had with this company I am not @ liberty to name them. But NY has wonderful nicknames besides The Big Apple. I insisted the company reimburse me for all the damages & repair all the areas with shoddy work. In all fairness to the company, they honored my requests. One more thing, the appliance tech asked me if I had already paid for the offer. I said yes. He made a low pitched grunt along with a slightly annoyed face ( the only way I can describe it) & said ok. He didn't say it but I believe had I not paid in advance he wouldn't have charged me. He didn't repair anything. He just put a small piece of tile under the dishwashers leg. I have absolutely NO quarrels with having paid in advance. It was well worth it.

Everything went very well

Work completed as expected.

I could have done it myself. The vacuum was a little handheld that the worker left behind.

Done in a timely manner and had the parts to fix it immediately............

The technician was on time and performed the work quickly and efficiently. We had used them before for another appliance repair and have been very pleased with their service.

Went well, expensive parts to replace damage caused by previous repair person

It went great. The technician arrived on time, was polite, efficient and even put a new bulb in the freezer, without being asked. We were very happy with the service.

Determined repair not cost effective.

It went well.

They were on time and did a great job

This is the worst experience I've ever received from a company. I have an extended warranty and they were too busy to help me with the claim that they were hired to do. I was left without a working machine for 3 weeks while they were "short-handed" and taking care of other customers. When I asked for a cell phone number to speak with the service manager, Erwin he made sure to tell his office staff not to give out his cell number. I had a lot of issues with the misdiagnosis his technician gave to my warranty company and now they will not repair my machine. When I finally did speak with Erwin he refused to give me a refund of my service call fee. There were many days I would call the office and no one would answer the phone. There are so many issues with this company I can't even begin to list them all here but I can honestly say STAY AWAY, RUN!!! DO NOT USE THIS COMPANY!!!!