MaidPro Tampa

At first they sent out 3 people they were done in an hour. Then they came back again the following month. And the lady asked me what do you want me to do? I looked at her I can’t believe she said that. I said clean isn’t that what you do? And some played stupid you have to keep an eye on some of them but they always told me they don’t get there tips that are paid to them when they do your place. And that is wrong. I would have never had them here if they’re not getting there tips!! But you do have to watch some of them

On 12/09/2020, 3 maids came to my vacant residence for 5 hours worth of labor for a move-out cleaning. After 90 min they left and the only things completed in the house were 2.5 bathrooms, all of the rooms (except 1 walk in closet) were vacuumed, and the fans were dusted. None of the baseboards or blinds were ever touched. The cabinets in the kitchen were never touched and all of the tile flooring downstairs was never mopped. Per the contract, baseboards, blinds, windows, and kitchen cabinets were supposed to be included in the cleaning. The time slot for the maids to arrive was 8am-4pm. They did not arrive to the residence until 6:45pm. Considering the house was completely empty (3 bed, 2.5 bath), it was very disappointing to see how poor of a job 3 maids did in 90 min. Being a first time customer with this company, I would not recommend this company to anyone else or use your services again.

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First cleaning done by Yesi, Vivian, and Mayling was wonderful. Walked in home and it was so fresh and allowed me to enjoy my week-end with the family.

Always top notch.

They did a great job, as always. I had used them at my house before, and have nothing but good things to say. They were very nice, very professional, and I would recommend them to anyone. They even helped her with laundry. They'll do anything you ask them to do.

They did a wonderful job again. I would highly recommend them. They did an outstanding job. They did well. They got everything cleaned. They did an excellent job on the bathrooms, kitchen with the vacuuming and everything like that.

Damaris and Cristal did a fantastic job cleaning my house! They were meticulous and thorough; the counters and floors gleamed after they were done. I also want to thank Yeisdania and Ruth for the cleaning they have done in the past. I appreciate MaidPro so much for this valuable service!

The cleaning was done very well.  They made sure to check off all the specific areas that were needed and didn't miss anything.  We have an older dog and with our wood floors and his bad hips we have to put a lot of rugs down when he's down stairs.  The cleaning crews consistently take great care to clean the rugs, move them out of the way, and wet mop the wood floors.  The crews have grown to know our needs and little things, like vacuuming the dog beds, are no longer something that I even have to think twice about asking..... I still do at times because I'm that guy lol and they always kindly reply 'yes, of course" or "yes, we've already done it."  Sweet.    We have a lot more in the house now that we have the new baby and they take the time to clean all the little areas to make sure our baby has a clean house to begin her life in.  

Thanks maidpro,

Leonard 

Tyquetta, Samantha and Tiffany were GREAT!    On Friday, the 14th we had went in for our 39 week check up and were unexpectedly told that we would need to have the baby that day.   We had little time, but rushed home to grab some last minut things.  We got home to find the cleaning crew outside of the house.  I yelled... "we're having a baby!!!".  They looked as surprised as us.  I was tempted to turn them away but we needed the house cleaned for sure since we'd soon be bringing home a new addition.  Earlier that morning we left for the Dr's with unfolded clothes fresh out of the dryer sprawled all across our bed.  We were rushing around gathering all the stuff we needed for the hospital.. Alexis was ready but I wasn't... Iol.  I quickly  starting throwing stuff in a bag and rushing up and down the stairs trying to get everything together so we could go to the hospital.  On one trip back upstairs I noticed that ALL the clothes were folded.  BONUS!  That was such an awesome touch - knowing that we wouldn't have a bunch of clothes to fold when we got home with the baby was a just one less thing to worry about and it really was a great relief.  When we returned home on Sunday the house was clean and the clothes were quickly put away and we were able to relax and enjoy our baby!!!

Thanks ladies,

Leonard, Alexis and lil'Londyn.

Ann, Tyquetta and Yesi. Thanks for making my mom happy today, also for letting my dogs on the back porch while you cleaned. I sure love when I get home and you have made the beds, washed all the laundry and gave my dogs fresh water. Your company sure make my life and my mothers life so less stressful. My mom is on an oxygen machine and it's hard for her to get around and you guys make her feel good when you leave. Thanks MaidPro for taking care of family while I work. I'm so happy that my mom is taken care of and makes her day when the girls come. Thanks for caring of my family

From the very first call with Julie till the follow up call after the cleaning they did everything right.
We just fired The Cleaning Authority and Mollymaid prior to that for doing a terrible job with staff almost on the phone the entire time and showing up whenever they wanted to, and breaking things almost every time.
With Maidpro everything was as it should have been and they even exceeded my expectations by vacuuming extra spaces not included, cleaning the base boards and shower door!!
Their staff was courteous, friendly, polite and I couldn't even tell if they had any phones! Great cleaning as well of course!
Highly recommend them, thank you and keep up the great work!
D. Pulis

excellent cleaning and organization, great attention to details.

The rating for this cleaning I just had on the 4/24/2015 was an A but I had to bump them down as a company because the past cleanings were not as good and the cleaners do not maintain an arrival time that is always on schedule.   This current team, from the 24th which was made up of Belinda, Nicole and Samantha was AMAZING.  I would hope that you would hold all of your teams to this teams' standard.  I would also recommend always having at least 2 people on the teams.   You have sent 1 person to my house and there is NO WAY they would ever be able to clean like the 3 person team would in the time that is given to them.  I think this team went above and beyond.  The little things like organizing areas on the desk, dressers, night stands and counter tops to create more surface area and then cleaning that area was greatly appreciated.  The icing on the cake was the origami flowers that Nicole made from the ends of the toilet paper in 2 (master and guest rooms) out of 3 of our bathrooms.  We loved that.   Literally, if you don't have this team benchmarked and coaching the other teams then you are missing a HUGE opportunity.  You have set the bar and I hope that the next visits will continue to maintain this level of excellence.

Amanda and Ashley work fantastically together as a team (the "A" team) with pleasant personalities, they're fast, and possess great work ethic.  Also, they both speak English.  I have something in common with them because we all like cats and own cats!

I have used Maid Pro for years! I find the entire experience to be top notch. I mean, come on, they have some cool marketing- and then when you call into the office to get a quote, they are very thorough and professional. They did a preliminary interview on my house size, amount of people, etc, gave me the price, (which seemed average and fair) and a window of time of when the girls would arrive and we set up the date.
The team arrived in the estimated window of time, with just a few minutes to spare. They were in company logo shirts, clean, and friendly. They brought in their cleaning tools, took a quick walk through the house reviewing with me what was most important, and got right down to business.
The office lady had estimated I would need 2 girls for approx 1.5 to 2 hours (3 to 4 hours combined) and they were pretty spot on. OK, I admit, it had been awhile since I had cleaned the guest room and bath, so they did need just a tad bit more time. But, the office called me and reviewed this with me and I agreed to the additional fees.
Anyway- for the most part they were lighting fast, and did a spectacular job. My floors, mirrors, counters just sparkled, and the house smelled great too.
I think I have been using them for 4 plus years- and they are just really good. I mean, I even leave a tip for the cleaners! If you're looking for a good worry free experience, then call them. I'm glad I made that phone call many years ago.
My daughter completed a review for them too and I copied her response - she writes better than I do!!  We have referred several friends to MaidPro as well.  The Manager there, Julie, is very helpful with anything we need.  Overall a very good experience with this group.

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The team did in fact arrive in the estimated window of  time, with just a few minutes to spare.  They were in company logo shirts, clean, and friendly.  They brought in their cleaning tools, took a quick walk through the house reviewing with me what was most important, and got right down to business.
The office lady had estimated I would need 2 girls for approx 1.5 to 2 hours (3 to 4 hours combined) and they were pretty spot on.  OK, I admit, it had been awhile since I had cleaned the guest room and bath, so they did need just a tad bit more time.  But, the office called me and reviewed this with me and I agreed to the additional fees.  
Anyway- for the most part they were lighting fast, and did a spectacular job.  My floors, mirrors, counters just sparkled, and the house smelled great too.
I think I have been using them for 4 plus years- and they are just really good.  I mean, I even leave a tip for the cleaners!  If you're looking for a good worry free experience, then call them.  I'm glad I made that phone call many years ago.

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The management of Maidpro as a rule give their cleaning people 1.5 hours and if they don't they leave and they charge you more fore the extra time. My home takes about 3 hours to clean. They just didn't give their ladies enough time to do the job so they left and didn't clean up

The experience was excellent.  I called for an estimate.  The girl was very professional, pleasant to speak with and very thorough.  She explain in simple terms  services they provide and how I would be billed.  I have to say, they arrived on time an ready to start work.  
 I called on Tuesday  they scheduled me on Thursday., I was in a panic needed  my home cleaned before the weekend.   I had family coming in.  My Last minute decision,  Maid Pro was able to accommodate WOW!  I am so happy I made the decision to go with Maid Pro, my house Looks great.  No hassles just sparkling clean.  I will definitely use them again.

The office staff was friendly and professional when I contacted them. I gave them the specifics of what I needed done. They were even able to come while I was attending to other matters. I left a key in a hidden spot. I was under a lot of pressure due to moving in less than a few days. I had several errands to tend to. When I returmed I was overwhelmed with the results. They had even cleaned my baseboards and ceiling fans. I also had requested the refrigerator and oven be cleaned. Never thought the oven would ever look that good again. My experience with this service was excellent! I even included a tip for the cleaners because they did such a great job. Thanks MaidPro

Settled a small problem with the help of Tina at maidpro. She reacted quickly to my concerns