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Hot 2 Cold .inc

4.7(
39
)
Electrical Baseboard or Wall Heater - Repair, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,

About us

Hot 2 Cold is a residential and commercial HVAC company that has 15 years of industry experience. Wayne Geise, the owner, is passionate about the complexities that HVAC systems provide and the ever-changing technology that continues to drive energy efficiency advances within the industry. Wayne opened Hot 2 Cold after working for other large HVAC companies and wanted to operate his business with a higher level of customer service and focusing on a top-notch experience. Hot 2 Cold makes sure that any necessary permits are pulled and insures this burdensome process is as easy as possible for their clients. Hot 2 Cold looks forward to the opportunity to meet all of your HVAC needs, surpass your expectations, and deliver a professional experience.

Business highlights

Emergency services offered
15 years of experience

Services we offer

HVAC Residential and Commercial Specialist in Repair, Maintenance, and Installation Services

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.739 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
0%
2
0%
1
8%
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Showing 1-25 of 39 reviews
Lawrence P.
Aug 2024
5.0
Yes, I recommend this pro
I write this review as a contractor and a homeowner. Contractors are often skeptical of service technicians coming to their home. We can be demanding, critical, and cheap. We typically "think" we know more than the technician and supervise them closely to be sure they do everything right, and that we get what we are paying for. I am not different. When Rodney and Lee arrived at my house, I integrated them to determine their knowledge and how they would manage themselves. (Borderline harassment.) It is without reservation that I highly recommended Hot 2 Cold as a Mechanical Contractor. Their technicians are well-versed, courteous, professional, and skilled. Rodney and Lee took their time servicing my two AC Units and I was pleasantly surprised they did not just open, spray, test, and leave. They opened both the interior air handler unit and outside compartments for inspections. They thoroughly disinfected the inside AHU coils, flushed the drain lines, and tested. They thoroughly cleaned the coils, tested, replaced a capacitor, and charged the system. The time that Hot 2 Cold took to service one of my systems is twice the time that other Contractors take to service both my systems. They were not slow or joking around. Quite the contrary – they gave me my money’s worth, and the entire time I was harassing them (partly because I was bored, but mostly testing them to see how well they were trained) they worked as they spoke to me in a kind, compassionate, and in a deescalating manner. I was proud of them. I enjoyed harassing Rodney and Lee. I wish all my service technicians worked as hard and represented my company, as well as these two young technicians represented Hot 2 Cold. There is hope for our future! Thank you, Wayne Giese, and congratulations on building a company based on ethics and expertise.
Devan M.
Dec 2023
1.0
They are trying to bill me a monthly service for a home that we moved out of three years ago. I thought this was resolved nine months ago until I received a call this morning about owing a bill still. This company is a scam company everyone please beware.
Response from Hot 2 Cold .inc

"Mr. [Member Name Removed]Im sure you are aware that when you called into our company that all calls are recorded. We were your AC provider for 3 years, please tell everyone how much money you lost in this scam. You understand that if you have not lost any money you are liable for these statements. Please provide contact information of your attorney that you told us would be contacting us by now."

Robert E.
Apr 2021
5.0
Yes, I recommend this pro
$6,600
Excellent job all around. From James diagnosing the problem, and putting together the best deal for equipment to meet our needs, to Corey and his crew installing the new equipment....all aspects of the project were handled professionally. Highly recommended.
Response from Hot 2 Cold .inc

"Thank you so much for the 5 star review! We are pleased to know you were satisfied with our service, we are here to assist in the most efficient manner possible while providing excellent and quality customer service. We appreciate your recommendation greatly!"

Juanita C.
Jan 2021
5.0
Yes, I recommend this pro
Highly effective! Great to work with and exceeded expectations at every phase of the job! I rate them the highest in performance and quality and courtesy as well as the obvious satisfaction each one had for their company! Absolutely enjoyed working with James, Taylor, Noel and Devin!!!! In addition, price was much lower than I had been quoted by the company I had ben with for several years.
Response from Hot 2 Cold .inc

"Thank you for the awesome review, we are both grateful for our customers, and employees. It is our pleasure to assist our customers to the best of our abilities. We are beyond happy you are pleased with our services, and we look forward to future business. Have a blessed week!"

David Y.
Mar 2020
5.0
Yes, I recommend this pro
We called Hot 2 Cold today as we had a leak. James Thornsberry, the engineer, came over within a few hours and quickly diagnosed the problem. There was a problem with the unit above us and he didn't hesitate to assist all of us. James was extremely kind and polite throughout the process. He did not charge us. This is the best experience I've had with servicing for my AC in this area and I would HIGHLY RECOMMEND James and the company. I trust their judgement and would go to them again.
Response from Hot 2 Cold .inc

"We are very pleased to hear that James was able to solve your problems as well as assist the above property. Thank you [Member Name Removed] for the amazing review."

Anthony B.
Feb 2020
4.0
$20
Aesomejobb
Response from Hot 2 Cold .inc

"Thank you for the positive review! Glad we could help keep you cool."

Jay V.
Feb 2020
5.0
Yes, I recommend this pro
$180
I had a great experience with Hot 2 Cold. Very professional service compared to many other companies we have used. Phone was picked up immediately and they coordinated the visit on my schedule. They sent me a text with a picture and brief bio of the technician who would be performing the service (nice touch!).The technician Heath Pope called prior to heading our way and showed up right at noon (service window given was 12-2pm). He explained everything and took pictures demonstrating all issues. Corrected the problem in less than 90 minutes, and the price was reasonable after some Angie's List coupons that this service offers. Heath was very friendly and took the time to fully answer all of my questions. Very satisfied with this service and will definitely call Hot 2 Cold again.
Response from Hot 2 Cold .inc

"We appreciate you taking the time to share your experience. Thank you for giving us the opportunity to earn your business."

Steve R.
Feb 2020
5.0
Yes, I recommend this pro
Perfect. Corey Burdette of Hot 2 Cold said when he would be there, showed up on time, and did a simply outstanding job. He was quick, thorough and diagnosed the problem to a perfect solution. He even went above and beyond by identifying a fix to prevent future issues. He was friendly, yet professional, and shared details and knowledgeable concerning the issue and how to prevent it. I would call Hot 2 Cold again and ask for Corey.
Response from Hot 2 Cold .inc

"Thank you for the awesome 5 star review! We are so pleased to know we are providing our customers with utmost excellent customer service while also being efficient and getting the job done. We pride ourselves in providing our clients with the best service, and being able to assist in the most efficient manner. We most certainly look forward to future business! Thanks again for the excellent recommendation."

VICTORIA D.
Nov 2019
5.0
Yes, I recommend this pro
The service technician, John Campbell was very professional. He arrived on schedule and was very friendly. He went right to work and quickly figured out what the problem was and fixed it at a very reasonable price. I highly recommend this company and especially John Campbell.
Response from Hot 2 Cold .inc

"Thank you for the excellent five star review! We really appreciate your business, we look forward to future business should you need it. Stay cool, Hot2Cold."

SCOTT H.
Oct 2019
5.0
Yes, I recommend this pro
$350
I had two other AC companies at our property. None of them bothered to look at the unit very well they just said I needed a new one. John Campbell with hot to cold took his time to determine the problem and fixed our AC at a fraction of the cost the replace which is running great thank you John
Response from Hot 2 Cold .inc

"Thanks for the awesome review! We most certainly appreciate your business. We are more than happy to know our company was able to provide excellent and efficient customer service. We look forward to future business should you need it."

BOB B.
Oct 2019
5.0
Yes, I recommend this pro
Hot2Cold preform an annual service on my one year old a/c system. John Campbell is a courtesy, skilled, experienced HVAC tech. No issues, John, followed up with a new filter., once it was available. I highly recommend both.
Response from Hot 2 Cold .inc

"Thank you for the awesome five star review! We appreciate the awesome recommendation and we are happy you are satisfied with our services. Stay cool, Hot2Cold."

JON C.
Oct 2019
5.0
Yes, I recommend this pro
Excellent, professional, courteous, fast service. Best A/C experience I have any received.
Response from Hot 2 Cold .inc

"Thanks for the awesome review, we most certainly appreciate it! We are pleased to know our company was able to exceed your expectations and provide excellent customer service."

Iyanna F.
Oct 2019
5.0
Yes, I recommend this pro
John Campbell was my tech. He was great! Very knowledgeable and friendly. He got the job done quickly and he was very professional.
Response from Hot 2 Cold .inc

"We are glad to know our technician was able to provide great customer service while repairing your unit. We certainly appreciate your business. Stay cool, Hot2Cold."

Corey B.
Oct 2019
5.0
Yes, I recommend this pro
The work was really neat and the tech was very professional. He made sure everything was up to code and the work was finished in less time then I thought. Would definitely hire them again for all my HVAC needs.
Response from Hot 2 Cold .inc

"We are happy to know you are satisfied with our company. Thank you for the excellent 5 star review! We look forward to future business. Thanks again!"

James T.
Oct 2019
5.0
Yes, I recommend this pro
$8,700
This process went much smoother than I anticipated. After meeting with a few companies I went with Hot 2 Cold. They are the only company that seemed to actually look at my home and want to educate me on what I could do. The other companies came out for less than 30 minutes and gave me a verbal price. Hot 2 Cold spent over an hour and even climbed through my attic. Warren is the salesperson that came out initially. Mike, Corey, Jose and Will did the installation of the new ac. Thank you gentlemen very much!!
Response from Hot 2 Cold .inc

"We are happy to know we exceeded your expectations and that you are highly satisfied with our company. We most certainly appreciate your business, and we are pleased to be at your service. We hope for future business should you need it. Stay cool, Hot2Cold."

Rosalie L.
Oct 2019
5.0
Yes, I recommend this pro
John was very knowledgeable and friendly. My appointment was scheduled less than 24 hours from when I called.
Response from Hot 2 Cold .inc

"Thanks for the awesome 5 star review. We are very appreciative of your kind and honest words. We are glad we were able to be of assistance in an efficient and timely manner."

SARAH M.
Sep 2019
5.0
Yes, I recommend this pro
$288
Sean and James were terrific. Professional, detailed and intelligent. They solved problems I have had for years.
Response from Hot 2 Cold .inc

"Thank you for the kind review. We are pleased to know our technicians were able to provide excellent customer service as well as efficiently solving your AC issues. We hope for future business should you need it! Stay cool, Hot2Cold."

Thomas W.
Aug 2019
1.0
They came out and tried to fix my AC. 1st guy couldn't get the job done. 2nd guy was owners father. He couldn't fix it either 3rd guy was the Engineer of the company. He came to the house a few times also couldn't fix it, went though 2 boxes of fuses then he claimed I needed new thermos and new wires ran, he was gonna charge me over $900 . Decided to get a 2nd opinion. REM came out and pretty much LOL at what I told him this SO called ENGINEER told me. I didn't need new anything. REM fixed it the first try,and it was a basic fix. There were extra wires and all he had to do was trace the PROB wire disconnect it and make a new power wire which was right there in his face the whole time. After REM fixed it the first try. I called this guy on his CELL and we pretty much got into a argument. I demanded a refund NEVER got it. (as they didn't even fix my AC) then I told him I was gonna leave a BAD review.. he then started talking crazy to me. MAKE sure you write that we tried,and that we have great customer service???? lol um ok SO CALLED ENGINEER GUY that cant do an easy fix. I met everyone at the company but the OWNER..which none of them fixed my ac . GOOD LUCK with this company.. REM fixed it the 1st time 1st try and said it was an easy fix and this guy wasn't an ENGINEER … I took awhile to write this review by the way. date of service was awhile ago. HOT TO COLD owner if u wanna talk.. 3 of your guys have my #. which I should of talked to in the first place. by the way WESLEY and your FATHER are both very nice gentleman,, the Engineer(JAMES I think it was) not so much.. NEVER received my REFUND,dont even care about it now,just glad my ac is fixed and hasn't messed up since..
Response from Hot 2 Cold .inc

"[Member Name Removed] we always want HONEST feedback, but that is not what you’re providing. We last visited your home roughly nine (9) months ago. You had a low voltage electrical problem. You are being truthful about the $900 cost, but not stating all of the facts. We came to your house three times. During the first visit we noticed you had a failed thermostat and replaced it. The system worked for a while then failed again. The next technician discovered both the transformer in the air handler and the blower control board was failed, so he replaced those items. The machine again worked only for a little while. On our last appointment we sent our most experienced and he uncovered an electrical short in the thermostat wiring. An intermittent short is one of the most challenging things to diagnose if the short isn’t present while we’re onsite. We did not quote you $900 to fix the thermostat wiring. We quoted $900 for all of the repairs that were required, most of which were already completed in our search for the reason all of these failed parts. It is common for a low voltage issue to take out a few components. Many times we need to replace an item or two in search of the trouble. Before we collect any money to fix a system we want to know 100% of the problems. For example, in your case we didn’t charge you a penny (other than the original diagnostic charge $160) for all of the work - new thermostat, replacement of 240v->24v transformer, and a blower control board. Once we had a clear and final resolution to get your 16+ year old unit running reliable again we quoted the total to complete the thermostat wire repair and all of the work that had already been done. This is when you said you wanted another opinion. After all of that work was finished and we found the break in the wiring there was only a small bit of work left, to replace the wiring. It makes perfect sense why the other company charged only a few hundred dollars. They didn’t need to replace all of the broken items we had already replaced and you’ve never paid for."

Irma G.
Nov 2018
5.0
Yes, I recommend this pro
$160
The air handler is working great now and the technician was courteous professional. We will definitely call Hot 2 Cold for our next maintenance visit.
Response from Hot 2 Cold .inc

"Thank you for the great feedback! We appreciate your business and we are glad our technician upheld our company standards. We are looking forward to future business thanks again!"

Donald M.
Nov 2018
5.0
Yes, I recommend this pro
My 98 YO Mom evaporated (really) 4 plastic brushes she boiled in water and forgot, causing smoke/soot damage over most the home. The AC would not cool for 24 hours, until the caregiver changed the air filter. Next day, I drove 892 miles to Mom's home as we expected major damage or at least an air duct issue. I called Hot 2 Cold and James responded in 3 hours. In less than 30 minutes, James evaluated the entire system, tested the ducts, added cleaning solution to the condenser drain, adjusted an exhaust vent, and determined the entire system was in good condition with many years remaining. James recommended no repairs and there was NO CHARGE for the service or the advice. I'm a future customer and will spread the word to the local HOA. I should add James earned an INTEGRITY grade of 100%.
Response from Hot 2 Cold .inc

"Thank you immensely for the awesome 5 star review! We are so pleased to know we are providing our customers with utmost excellent customer service while also being efficient and getting the job done. We pride ourselves in providing our clients with the best service, and being able to assist in the most efficient manner. We most certainly look forward to future business if needed! Thanks again for the excellent recommendation."

Darlene D.
Jul 2018
5.0
Yes, I recommend this pro
$36
Above expectation
Response from Hot 2 Cold .inc

"We are happy to know our company was able to exceed your expectations. Thank you for the excellent 5 star review!"

Mark S.
Jul 2018
5.0
Yes, I recommend this pro
Heath did great. On time. Fast. Good. Cleaned everything possible and explained everything required. Will use again
Response from Hot 2 Cold .inc

"We are happy to know our technician was able to do a great job and provide excellent customer service as he solved your AC needs. We appreciate your business and we are looking forward to future business should you need it! Stay cool, Hot2Cold."

Angela K.
Jun 2018
1.0
$5,368
We hired Hot 2 Cold to redesign all of our duct work, add 4 returns, add Hepa filter to air handler and replace air handler platform. Job called for 3 full days of work. When my husband arrived home the first day of work, he went out and looked at what they did and noticed that they did not replace air handler platform they just added the Hepa filter and put everything back. We mentioned this to the lead installer the following day and he said there wasn't anything wrong with the platform that the leaks were coming from the duct work in the attic. We told him we wanted it replaced as it stated in our contract. Instead, they just painted the platform with mastic. We also noticed an area in our grass where it looked like a grill had been spray painted it turned out to be a grill in our living room that was not a standard size so they just spray painted it and tried to pass it off as new. After seeing this along with the supply plenum and mixing boxes also being reused we contacted James. He said he talked to the owner and they would contact the crew to make sure they replace the platform, mixing boxes, supply plenum and the grill in the living room. As you can imagine we were not feeling good about our decision to hire Hot 2 Cold. So we decided to tell them we want to take pictures once they pull the air handler back out and before they put it back in. That is when we realized why Jeremy didn't want to pull the unit back out, not only did they not replace the platform, they did not seal the return plenum as he stated he did the day prior. On what should have been the last day of the job they still had to remove the air handler, seal the return plenum and replace the platform, cut in the 4 new returns and run the duct work for those returns. We spoke to the owner, Wayne, he assured us that if we allowed them to work one more day they would be able to finish the job so we agreed. They had a full crew working all day. Jeremy came in around 6pm and stated that they were finished. He said the only thing left to do is to wait until Wednesday for the drywall repair guy to come fix the dry wall issues. The next morning when my brother went in the attic to take a look he discovered that the new return trunk that was replacing a 14'' undersized return trunk was replaced with a 10", the mixing boxes were reused and there was cold air leaking in the attic since they didn't tape or mastic. The supply is only carrying 1000cfm and the return 300cfm. Per the contract they were to redesign the duct work produce 1200 cfm on supply and return. We shut off our system, we didn't want to damage it by restricting it to a fraction of the unit's minimum cfm requirement. We called the owner on his cell phone no answer, we called the office and even our salesman to request that the owner contact us. When Mr. Giese called my husband back, he admitted that the crew did not finish, but were too embarrassed to tell us. They did complete it, they just didn't do it as the contract state and they hoped they would get away with it. When my husband talked to Wayne later that night he gave him yet another opportunity to come out and fulfill the terms of the contract. We stated we didn't want the original crew and we wanted him to be present for the time it took to finish the work. He had every excuse why he couldn't come. He was not willing to work with us and at the end of our conversation, before hanging up on us he said, "do not contact me again unless it's to give me your attorney's information". We have had 3 companies come out to give us estimates in what it would cost to fulfil what we contracted Hot 2 Cold to do and according to the 3 quotes all duct work installed by Hot 2 Cold needed to be replaced with a larger duct to achieve 1200cfm. We received a certified letter on 4/16/18 from an attorney by the name of Denise N Murphy, Esq located in Safety Harbor, FL. It stated she has filed a construction lien on our home behalf of Hot 2 Cold for nonpayment. We had no choice to hire an attorney to contest the lien, but our attorney did some research and found out that the lien that Mr. Giese and/or his attorney sent us was a fraudulent lien. Here we are 3 months later we have paid over 2 thousand dollars in attorneys fees and in supplies just to be able to run the system and our house still doesn't cool properly. We are still trying to get back $2658 deposit we paid him at the beginning of the job. We gave Mr Giese many chances to correctly do the job. After all of this is said and done we will still have to hire a company to come out and completely redo the job correctly.
Mailyn C.
May 2018
5.0
Yes, I recommend this pro
GREAT SERVICE
Response from Hot 2 Cold .inc

"Thanks for the good review! Stay cool, Hot2Cold."

Danny S.
Apr 2018
5.0
Yes, I recommend this pro
Great and I wouldn’t hesitate to use them again. Hopefully I won’t have to. Lol.
Response from Hot 2 Cold .inc

"Thanks for the great 5 star review. We appreciate your business and we are glad we were able to resolve you AC needs. Stay cool, Hot2Cold."

Showing 1-25 of 39

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FAQ

Hot 2 Cold .inc is currently rated 4.7 overall out of 5.
Hot 2 Cold .inc accepts the following forms of payment: CreditCard
Yes, Hot 2 Cold .inc offers free project estimates.
No, Hot 2 Cold .inc does not offer eco-friendly accreditations.
No, Hot 2 Cold .inc does not offer a senior discount.
Yes, Hot 2 Cold .inc offers emergency services.
No, Hot 2 Cold .inc does not offer warranties.