FAS Windows & Doors is Central Florida's largest volume window and door dealer, with direct from the factory pricing for replacement and new construction windows and doors. FAS stands for Father And Son, and Ernie & John Wilding stand behind the sale and installation of every product we carry. FAS Windows & Doors is in business to provide you with the highest quality and most energy-efficient windows and doors available from the nation’s top manufacturers. We proudly carry American-made windows from Andersen, Eagle, Simonton, Soft-Lite Gorell, and PGT, among others!
Hurricane Windows, Window replacement, aluminum windows, new construction., patio & french doors, vinyl windows, windows, wood windows
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
17% | ||
4% | ||
8% | ||
7% |
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your review and feedback. We appreciate your business."
"Mr. [Member Name Removed], Thank you for your feedback and review. We are sincerely sorry we have not met your expectations because total customer satisfaction is our main goal. When we placed your door order with the manufacturer we also ordered the same size screens to properly fit. Unfortunately, when the doors were installed we determined at that time the screens were the wrong size. When we reordered the screens our service technician wrote it up as 75 7/8 but it came in at 76 1/2. We reordered again, and they arrived wrong from the manufacturer. We can certainly understand your frustration and want nothing more than to complete your project to your satisfaction. It's never an easy situation when products arrive wrong from the manufacture because the turnaround time is never quick enough. We appreciate your patience and look forward to coming out on 5/15 to finish up your project. Mr. [Member Name Removed], We have installers that are certified to do work in dozens of municipalities from Central Florida to Tampa. There are different rules for most. Some municipalities want fasteners exposed and some do not require it. Gulfport has different guidelines and you aren't allowed to even caulk a window on the inside of the home until its inspected. Gulfport is the only municipality that requires this. Once this was brought to our attention we came back out and remedied the situation. An oversight was made and we understand your frustration. We will complete your project to your satisfaction. We appreciate your understanding and patience."
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your review and feedback. We appreciate your business."
"Thank you for your feedback. We know that your time is very valuable and we apologize for the misunderstanding. We make confirmation calls the day before the appointment to ensure availability hasn't changed and we were unable to get in contact. We made multiple attempts to confirm and were unsuccessful. Our Tampa showroom is appointment only and I sincerely apologize for the misunderstanding and not being able to confirm the appointment with you."
"Thank you for your review and feedback! We're happy you're enjoying your new energy efficient windows! We look forward to serving you again in the future."
"Ms. [Member Name Removed], We genuinely apologize for any inconvenience this may have caused. We regret to hear of the negative experience you have received as customer satisfaction is our main priority. Our records of your appointment indicate that the appointment was never confirmed by you so unfortuntaly we can't send a representative without confirmation. We regret that we weren't able to help you with your home improvement project."
"Thank you for your review and feedback! We're happy you're enjoying your new energy efficient windows! We look forward to serving you again in the future."
"Thank you for your review and feedback! We're glad you're enjoying your new patio doors. Thank you for your business."
"Thank you for your review! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your feedback. We wish there was a better solution for your handle issue. We've had our service technicians out to look at the door to make sure it operates properly and it does. We reached out to the manufacturer about your issue and unfortunately the manufacturer sells one style of handle for this door. This door is the most popular sliding door we offer and we haven't heard of this issue before. We have offered to replace the panel with a recessed handle and that was not a suitable option. We wish there were more we could do to make you 100% satisfied."
"Thank you for your review! We look forward to serving you again in the future."
"Thank you for your review! We look forward to serving you again in the future."
"Thank you for your review! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review and feedback! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review and feedback! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review and feedback! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
"Thank you for your review and feedback! We are very happy you are pleased with our products and service. We look forward to serving you again in the future."
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