Clutter To Cash Liquidation Services

My mother could no longer stay in her home and had to go to Assisted Living/Memory Care. I had been her primary caregiver for the last 6 months of her stay in her home. She went to Assisted Living on July 27th. Since I am not from the area, I used Angie's List to find reputable Estate Sale companies. I was overwhelmed by the whole experience and could not possibly have handled a garage sale on my own. Clutter to Cash is owned and run by Earl and Mary Bridgewater. They visited me at my mother's home, on August 7 and explained their service and the business arrangements, if I chose to use them. I toured them around the house, showing closets, garage and pointing out a few of the more interesting items. Their fee would be 35% of the proceeds and they would organize the items, price them using online resources and their own experience, and conduct the sale. I would receive a check. If I wanted, I could pay a minimum cost for them to arrange donation for the items that did not sell. I was desperate and they were so very nice, I happily signed the contract on Mary's iPad and received my confirmation instantly. I have not regretted that decision for one second. We agreed on a sale weekend, Sept 12-13. In the weeks leading up to that weekend, they organized items, staged displays, and priced everything. They got the house ready for the sale. Behind the scenes, they sent email to their mailing list and advertised the sale in multiple online locations. I didn't attend the sale -- too difficult. But I know they only let in a few people at a time and had a security person standing by. It was rainy, messy weekend and they were disappointed with the result. They suggested they having another day for the sale... the Sunday of the following weekend. And they did that. No additional cost. I didn't ultimately choose to have them remove the remaining items, but they met me at the house the day after the sale and we "debriefed." The Cashier's Check was cut on September 25th, after all the credit cards had cleared. I could not be happier with their service or the compassionate and kind way they handled my situation. My mother's Alzheimers, my subsequent months of care and her placement in a memory care facility made me very, very sad. The disposal of my mother's personal items was heartbreaking. Earl and Mary were as understanding as they were efficient. I highly recommend them.

This review details the quality of the actual estate sale and not the activities between the home owner and company. The sale itself was not very organized with many of the items not priced. Everything was WAY overpriced and not aligned with what other companies in the area are charging. For example, $15.00 for an old dictionary?!?! Also, knick knank-type items were priced as if they were priceless antiques. Again, this review is based on the company's sale that they were performing.

I previously gave Clutter To Cash an A rating for services performed in May 2014. I am the reviewer whose mom had passed away and I needed to do an estate sale to liquidate a house full of furniture and belongings. I was very pleased and grateful in the beginning. They tried to conduct the sale but the homeowner's association wouldn't allow it. After all the hard work of tagging all items and advertising, there were limited results that were not the fault of Clutter To Cash. They suggested the items be moved to their warehouse so they could sell them at auction. I again was very appreciative and grateful because I had to clear out my mom's house for new owners and I was too emotional to conduct the sale on my own. They did sell a few items the following month at very, very low prices. Again, I was still ok with it. Then I stopped hearing from them. They still had furniture and other items belonging to my mom. I have called and emailed several times and have not heard back. I just want an accounting of the furniture and items. If they couldn't sell them, I would have given them to friends and to charity. I should have been told so that it would have been my choice. I don't understand why I was consulted on what was happening with my mom's furniture. Very, very disappointing after all the good things I had to say.

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They changed the dates on us multiple times and claimed I missed one appointment when I knew I would never have made it for that day since I already had plans. They were going to charge 35% of final auction price. As the date came up, 2 days prior to the event, they notified me that they had not advertised for my auction and wanted to change the date back to the 8th and wanted my key to my storage unit 5 days prior. They could not give me a reason for wanting my key 5 days prior to the auction. After cancelling the whole auction, I was threatened and told they were going to make sure no one would work with me because I threatened to contact Angie's List to leave a review.

My mom passed away suddenly and I needed to sell and entire house of furniture and her other belongings. I could have attempted to sell it all on my own but it would have taken an enormous amount of time and would have been extremely emotional watching strangers sort through her belongings. On the day of the Estate Sale, the homeowner's association would not allow the sale. Clutter to Cash had spent a great deal of time and effort marketing the sale, tagging all the items, etc. Instead of being angry, Clutter to Cash came up with another option. I had to clear out the house because new owners were taking possession. They removed all of the items to a warehouse where they are now consigning the items and having warehouse sales. They are professional, knowledgeable, compassionate and very hard working. I could not have done this on my own. I would highly recommend them if you are looking to do an estate sale or help with selling furniture before a move. They have the resources and network necessary to get the job done.