Big Easy Restoration

I can't tell you how awesome and professional this company is. They were so thorough, accommodating, and polite. I had a bad experience with the previous "professional" company that claimed they were equipped to handle the job. Kevin, the owner, constantly stayed in touch with me to give me updates as the project proceeded. He was always available for any questions I had. Even the young employees that were assisting him were very polite and professional. Since the (unseen) mold situation in my home caused severe health problems with me for several months, my advice is to have the job done right the first time with a company that knows what they are doing. Don't hire "cheap" for something that is critical to your well-being. My home is now fresh and clean, and healthy for me to move back.

Kevin came highly recommended and still managed to exceed our expectations. At an extremely difficult time, Kevin was there every step of the way. Tropical Storm Eta came through during the Remediation Flooding our Garage and Kevin brought over 3 large fans, no charge. He was there at the exact time he said he’d be there, kept us up to date on the progress, did thorough work and gave referrals for further repairs we would need post remediation. You will not find a more caring, responsive and knowledgeable Restoration Company. 5 Stars is not enough! Thank You Kevin!

Kevin has been one of the best contractors I've ever worked with. He's extremely responsive, knowledgeable, and will offer assistance well beyond his scope of work. Plenty of advice and contacts he's been willing to share with me throughout my mold remediation process that has helped me avoid headaches. I would highly recommend him to anyone needing his mold remediation services.

Kevin and his team are amazing. Very kind, professional, clean, helpful and courteous. They did an amazing job.

After years of being sick and having water intrusion issues, we had our home mold tested and discovered that there was mold in about 90% of our home. We were referred to ASD and couldnt be happier. We were blown away with the level of customer service Kevin and his team provided. He was always available if we have questions and concerns, he communicated everything clearly and guided us through the whole process. His team did an amazing job. They treated our home and belongings as if it were their own, with the utmost respect and care. Our general contractor even stated that he had never seen such clean and neat work done by a mold remediation team. I really feel blessed that we had Kevin on our side to help us through this stressful time. It put my mind at ease knowing his team was in our house and helping make it a safe environment again for myself, my husband and children. He even came by after the fact to walk us through some routine maintenance. I would recommend him to anyone in the same situation. ASD is wonderful!

Kevin and his team did an excellent job. He kept in communication with us throughout the entire process. We interviewed several companies and we were glad we went with Air & Surface. Following his work we had our home re-tested for mold and it came back clear. We highly recommend Kevin and his team.

I was very pleased with the results. Kevin and his crew were great, the area where they worked was left clean and everything was put back in place.i will use them again if needed.

Kevin and his team are fabulous! Not only was the quality of their work fabulous (our final mold tests proved that - we were beyond clean!) but they were the definition of professionals. Showed up exactly when they said they would, took extreme care when moving around in our home, kept us apprised of the work as they were doing it, and were more than happy to address any questions or concerns we had. Ultimately Kevin and his team were not going to be satisfied until they knew we were not only 100% free of any mold/damage but that we were completely happy as well. I will add that Kevin's knowledge of mold remediation was apparent and I greatly appreciated all he did to make sure we were educated consumers. Every member of his team were also complete professionals and highly attentive. The final proof of their quality work came when we had general contractors come in to give us quotes on rebuilding our bathroom/closet and each one remarked on what a great remediation job had been done and wanted the name of who we used. Having a serious plumbing and mold issue is stressful - and Kevin and his team make the remediation as smooth as it could be!

Kevin & his team were absolutely wonderful to work with. They were extremely communicative, punctual, clean and respectful of my home. From the moment Kevin arrived the first thing he did was ensure he didn't track dirt into my home by wearing shoe protection. Kevin had to build filters into the containment due to my negative air pressure from my HVAC. I don't think any other company would have gone to this extent to ensure my property remained clean and didn't contaminate other areas. Kevin had a great deal of pride in his work which showed everytime I met with him. Fully trustworthy and I am thrilled with the output. Thank you!

I wish there were many more companies like this! Never seen such a neat operation that potentially could have been messy. Very good choice of personal, they all very good people with good manners and work ethic. Kevin the owner is so helpful and went beyond expectations to leave a good impression. I even had a contractor who followed Kevin’s work and commented about how nice and clean work they left behind. Most important, years long of air quality issues seems to be resolved. Thank you and I highly recommend. And trust me I can write some bad reviews. Not in this case.