ATi Services of Tampa Inc

"PLEASE CALL ME JACK Z. IT'S SO MUCH EASIER. YOU ARE DELIGHTFUL TO WORK WITH. YOUR TRUST IN MY EXPERIENCE IS OVERWHELMING TO ME. THANKS AGAIN!"

"I AM VERY LUCKY TO HAVE NICE CUSTOMERS LIKE YOU, AND ALL THE CREDIT GOES TO MY STAFF, WHO UNDERSTAND AND EXECUTE OUR BUSINESS PLAN ON A DAILY BASIS."

"DEAR MEMBER, IT WAS OUR PLEASURE TO WORK WITH YOU. YOUR HOUSE IS BACK IN SHAPE AND WE HOPE YOU ENJOY IT FOR A LONG TIME."

"DEAR MEMBER, THANK YOU FOR YOUR COMMENTS. I HAVE FOUND OVER THE YEARS THAT PRICE ISN'T REALLY THE ISSUE. VALUE IS! I APOLOGIZE FOR NOT COMMUNICATING THE VALUE BEHIND ATI SERVICES. MOST OF THE COMMENTS POSTED SAY WE ARE VERY DEPENDABLE, POLITE,(CUSTOMER SERVICE) PROFESSIONAL(HAVE ALL THE PROPER INSURANCE AND DO WHAT WE SAY) AND FACILITATE VERY GOOD QUALITY WORKMANSHIP. TO MAINTAIN THIS LEVEL, WE NEED TO CHARGE ACCORDINGLY, SO WE CAN ENSURE THE SAME SERVICE TO ALL OF ANGIE'S LIST MEMBERS. IT'S HARD TO BE THE CHEAPEST, AND GOOD AT THE SAME TIME. GOOD LUCK WITH YOUR PROJECT AND THANKS AGAIN!"

"OUTSTANDING COMMENT! THANK YOU! NOW THE BABY HAS A GREAT PLACE TO BATH AND YOUR GUESTS WILL ENJOY IT AS WELL. YOUR COMMUNICATION THROUGH THE PROCESS WAS EXCELLENT. EVERYTHING WAS THERE WHEN WE NEEDED IT. YOUR SELECTIONS WERE FUN TO WORK WITH. IT WILL BE OUR PLEASURE TO WORK WITH YOU FOLKS AGAIN IN THE FUTURE!"

"DEAR MEMBER, THANK YOU VERY MUCH FOR ALL YOUR KIND WORDS. THAT WAS A VERY NICE PROJECT. IT WAS SUCCESSFUL BECAUSE WE COMMUNICATED WELL. THE GUYS ENJOYED YOU AND YOUR FAMILY AND WE ALL THANK YOU FOR YOUR KINDNESS WHILE WORKING IN YOUR HOME!"

"IT IS NOT VERY OFTEN THAT I AM SPEECHLESS, HOWEVER, THIS COMMENT IS A WONDERFUL REVIEW OF OUR EFFORTS AND THE PRINCIPALS WE STRIVE TO PRACTICE EACH DAY. I HAVE NEVER WORKED FOR OR MET FOLKS WITH FOUR 8 YEAR OLDS. WOW! IT WAS A PLEASURE DOING A FEW EXTRA THINGS TO SEE THE SMILES AND JOY ON THEIR FACES. I JUST LOVE THE COLOR OF THE NEW ROOM AND LOOK FORWARD TO TACKLING THOSE BATHROOMS. THANKS AGAIN AND THANKS FOR THE BUSINESS."

"WITH ALL DUE RESPECT, I REPLIED BACK TO YOU ON: SUBJECT: RE: QUOTE DATE: 8/28/2006 6:17:44 AM EASTERN STANDARD TIME. HERE IS A COPY OF THAT EMAIL: AFTER REVIEWING YOUR REQUIREMENTS SEVERAL TIMES AND THE ENVIRONMENT SURROUNDING THE PROJECT, I WOULD LIKE TO PASS ON SUBMITTING AN ESTIMATE FOR THIS PROJECT. GOOD LUCK IN YOUR SEARCH AND WITH THE SALE OF YOUR PROPERTY. I AM SORRY YOU DID NOT GET MY EMAIL. HOWEVER, WE SOMETIMES ELECT NOT TO QUOTE A PROJECT IF WE FEEL WE CANNOT FACILITATE IT TO OUR HIGH STANDARDS. THIS WAS THE CASE. IN ADDITION, YOU MENTIONED YOU HAD SEVERAL OTHER PEOPLE BIDDING ON THIS PROJECT SO I FELT CONFIDENT YOU WOULD FIND ANOTHER QUALIFIED CONTRACTOR. I FIND IT SO INTERESTING WE GET POOR GRADES FROM MEMBERS WE NEVER DO WORK FOR AND ALL "A'S" FROM THE PEOPLE WE DO FACILITATE WORK FOR. INTERESTING????????"

"AFTER READING THESE COMMENTS, "YOU ARE MY NEW BEST FRIEND!" I REALLY LIKED YOUR CHOICE IN TILE. THIS WAS A FUN PROJECT AND ON BEHALF OF EVERYONE AT ATI SERVICES.....THANK YOU!"

"THANK YOU FOR YOUR VERY KINDS WORDS. YOU AND YOUR HUSBAND WERE SUPER TO WITH WITH. I HOPE YOU INVITE US BACK TO FACILITATE THE INTERIOR PAINTING AND HARDWOOD FLOOR INSTALLATION. THE EXTRA TEXTURE REALLY MADE THE MASTER BATHROOM "POP!""

"FOR A MINUTE I THOUGHT YOU WERE TALKING ABOUT MY DAD. JACK Z WORKS FOR ME JUST FINE. WOW! WHAT A NICE REPORT. YOUR TRUST IN ALLOWING ME TO PICK OUT YOUR FLOORING AND MATERIALS IS WHY I ALWAYS SAY, "COMMUNICATION IS KEY TO GREAT RESULTS." WE LISTENED TO ONE ANOTHER AND THE RESULT WAS A WIN-WIN. THANK YOU FOR YOUR COMMENTS, AND MY BEST TO YOU AND YOUR SOON TO BE NEW BRIDE!"

"THANKS FOR THE KIND WORDS. HOWEVER, ALL THE CREDIT SHOULD GO TO MY FIELD STAFF. IT IS VERY HARD TO FIND GOOD PEOPLE WHO UNDERSTAND MY BUSINESS PRINCIPALS. I FOUND 6 PEOPLE WHO DO AND DO AND DO IT DAY IN AND DAY OUT. AS FOR ME, I JUST SHOW UP A LOT. THANKS AGAIN!"

"THE PLEASURE WAS ALL OURS. ONCE AGAIN, GREAT COMMUNICATION AND NICE ENVIRONMENT TO WORK IN. WE ENJOY WORKING "WITH" PEOPLE RATHER THEN WORKING "FOR" PEOPLE. THANKS AGAIN FOR YOUR KIND WORDS AND YOUR BUSINESS."

"TWO PROJECTS COMPLETED AND TWO MORE TO GO. AS WITH MANY OF OUR CUSTOMERS, WE CONTRACT TO DO ONE PROJECT, AND YOU, THE CUSTOMER, SEE FIRST HAND OUR COMMITMENT TO "DOING WHAT WE SAY" AND BEFORE YOU KNOW IT, WE'RE BACK TO FACILITATE ANOTHER PROJECT. THANKS AGAIN, AND MY BEST TO YOUR HUSBAND AND FAMILY!"

"THANKS FOR YOUR BUSINESS AND YOUR KIND WORDS. IT HELPS THAT I HAVE SPELL CHECK.... :)"

"SORRY I MISSED YOUR CALL. I AM SURE YOU WILL AGREE THAT SOMETIMES OUR COMMUNICATION SYSTEMS LET US DOWN. I NEVER DID RECEIVE YOUR MESSAGE. DID YOU TRY JUST ONCE? DID YOU TRY EMAIL? HERE'S A THING, I RECEIVED OVER 70 CALLS FROM ANGIE'S LIST MEMBERS IN THE MONTH OF APRIL ALONE. I SINCERELY APOLOGIZE I MISSED YOUR CALL AND WILL TRY HARDER AS I MOVE FORWARD."

"I HOPE WHEN YOUR HOME SELLS YOU MOVE TO TAMPA SO WE CAN WORK FOR YOU MORE OFTEN. THANKS FOR TAKING A FEW MINUTES OUT OF YOUR BUSY SCHEDULE TO COMMENT ON OUR COMPANY."

"I CAN'T THANK YOU ENOUGH FOR YOUR KIND WORDS AND COMMENTS ABOUT ATI SERVICES. WE HAVE WORKED HARD TO RAISE THE BAR FOR OTHER CONSTRUCTION COMPANIES TO FOLLOW. IT APPEARS WE HAVE ACCOMPLISHED THAT GOAL. THANKS AGAIN FOR YOUR BUSINESS AND FOR YOUR COMMENTS ON ANGIE'S LIST. IT HELPS US AND EVERY MEMBER WHO VISITS THE SITE."

"THANKS ... IF YOU KEEP THE PROJECTS COMING, WE MIGHT HAVE TO MOVE TO PLANT CITY!"

"THANK YOU FOR YOUR COMMENTS AND HIRING US AGAIN TO PERFORM MORE SERVICES FOR YOU. I SEE WE ONLY SCORED A "B" ON PRICING. THE REASON IS SIMPLE, THE CHEAP GUYS DON'T PROVIDE THE PROFESSIONALISM YOU SPOKE ABOUT. IT'S HARD TO PUT A PRICE ON "PEACE OF MIND". THANKS AGAIN!"

"GREAT COMMUNICATION ALWAYS LEADS TO GREAT RESULTS. THIS WAS A CHALLANGE AND MY STAFF ROSE TO THE TASK! THANK FOR YOUR BUSINESS AND KIND WORDS!"

"THANK YOU FOR YOUR WONDERFUL COMMENTS. IT WAS A WIN-WIN FOR EVERYONE!"

"THANK YOU FOR YOUR KIND WORDS!"

"I AM SORRY TO READ THIS AFTER WE BENT OVER BACKWARDS TO INSTALL "INEXPENSIVE INTERNET LAMINATE" PURCHASED BY THE CUSTOMER. WE WERE VERY PROMPT TO RE-INSTALL(AT NO EXTRA CHARGE)THE FLOOR ONCE THE COMPANY DETERMINED THE MOISTURE PROBLEM AND INFERIOR PRODUCT WAS THE ISSUE.(THAT IS WHAT THE REPORT I'M HOLDING SAYS)YOU GET WHAT YOU PAY FOR, I GUESS?? I ALSO FIND IT ODD THAT THIS PROJECT WAS FACILITATED IN SEPT OF 2005 AND IT TOOK UNTIL MARCH OF 2006 TO COMPLAIN ABOUT. VERY ODD? IN CLOSING I WOULD LIKE TO ADD THAT WE HAVE A SIGNED DOCUMENT STATING ALL WORK WAS DONE TO THE COMPLETE SATISFACTION OF THE CUSTOMER DATED 10/07/2004. IN ADDITION, ATI SERVICES DID NOT PROVIDE THE MATERIAL TO BE INSTALLED. IT WAS PROVIDED BY THE CUSTOMER THROUGH A BULK INTERNET PURCHASE. JACK ZOLNIEROWSKI-GENERAL MANAGER"

"I AM SORRY TO READ THE NEGATIVE RESPONSE ABOUT OUR COMPANY. AFTER RECEIVING A 3-PAGE QUESTIONNAIRE FROM THIS POTENIAL CLIENT, WE FELT WE COULD NOT ADDRESS ALL THEIR CONCERNS AND DID NOT WANT TO START A PROJECT AND COULD NOT COMPLETELY SATISFY THE CUSTOMER. I BELIEVE SOME OF THESE COMMENTS ARE UNFOUNDED SINCE WE WERE ON TIME FOR THE ESTIMATE. FOLLOWED UP AND RETURNED PHONE CALLS WITHIN 24 HOURS AND COMMUNICATED VIA EMAIL TO THEIR REQUESTS. I GUESS YOU CAN NEVER MAKE EVERYONE HAPPY. I AM GLAD WE DID NOT TAKE ON THIS PROJECT AFTER READING THIS POSTING. I AM SURE IT WOULD NOT HAVE BEEN A PLEASENT EXPERIENCE FOR EITHER PARTY. I FIND IT CURIOUS WE GET GOOD GRADES FROM CLIENTS WE PERFORM WORK FOR AND ONE (1) TERRIBLE GRADE FROM SOMEONE WE DIDN''T PERFORM ANY WORK FOR. INTERESTING???"