Appliance Repair Specialists

Description of Work: Replaced water pump. Absolutely, we would call again ... prompt, courteously

Description of Work: After initial inspection and the technician's consultation with our oven manufacturer, the appropriate relay was ordered. When the repairman returned to replace the part and removed the entire wall oven, he discovered the current relay was fine. The problem is with the electricity running to it. After taking the time to show me the problem, he recommended an electrician and did not charge me anything for the second visit.

Description of Work: .

Description of Work: We called Appliance Repair Specialists to replace a broken glass door to our electric oven. They arrived on time, had the correct parts, and were able to save us significant money by avoiding the need to do further replacments and reusing some items. We were extremely pleased with their service, and will use them for any and all applicance issues that we may have. Highly recommended.

Description of Work: My dryer needed repairing. They were not able to fix it but the technician tried very hard. to resolve the problem. He even helped me install a new dryer for at no charge on his day off.

Description of Work: It took 2 visits to correct my washer. First visit, the tech could not find where my washer was leaking. After he left, I turned my washer on and it started leaking within 15 minutes. I called and the sent another tech the following day and repaired the problem. They are very professional and would use them again.

Description of Work: It was a holiday weekend and no one would go out to service a tenants AC. This company responded to my phone call immediately and went out the next day. They were able to fix the problem and keep my tenant happy.

Description of Work: Checked dryer - drying issue. Ended up being dryer vent issue.

Description of Work: We were forced to use this company for a Samsung warranty issue. We also had another non-warranty issue. This company wanted to charge us for TWO service calls to look at 2nd item even though they were already at our house ($79 each). Had to argue with them to explain their was something was wrong with the washer (these guys told me there was nothing wrong with it). We had already had another appliance repair company out to diagnose the issue about a month before (EXCELLENT COMPANY!!). Wanted to use them but Samsung would not approve the warranty repair unless it was through Appliance Repair Specialists. Work was completed but very dissatisfied with customer service.

Description of Work: He was very nice, polite and professional while providing me an estimate. The payment for the service call will go toward the work when I decide to have it fixed.

Description of Work: The technician was punctual, courteous, and looked at our fridge. He explained why we were having the problem and how we could avoid it in the future. He also gave me extra info on how to keep it running well in the future. He advised that he would be happy to fix the issue but I said I could do it with a part from Lowe's. I was very happy with his expertise and willingness to spend a little time explaining things even though he was not doing the repair. I would definitely use them again!

Description of Work: Replaced shattered glass stovetop. Very professional. Did an excellent job.

Description of Work: Corrected a problem with a washer that another service repair company said was fixed but problem did not go away. Appliance Repair Specialists found the real problem and fixed it.

Description of Work: The initial visit was on 7/2/2014 and they fixed my dryer on 9/10/2014. They also gave me an excuse for the Angie's special price of $49.99 but accepted it, however, when the repairman came he charged me $69.99 to check the dryer and said he wasn't aware of the special but accepted Angie's price. He informed me that my dryer was no longer on the market that Whirlpool had bought out Maytag. I asked if he could check to see if he could find the parts he said the dryer needed: thermal fuse, door switch, bolt, start switch and timer. He said he's check with his boss at Appl. Repair Spec. and he would call me. Two weeks later I called the appliance co. to inquire about the parts and the receptionist Shannon said she'd call Marco, the repairman to get back with me. On 7/15/14 I called and spoke with Shannon about the parts, she said she'd call Marco, who called me back and gave me a quote to replace 2 pieces $349.00 plus the labor with a 90 day warranty on parts and 30 on labor, I accepted. Shannon said she would have Marco call me to schedule the labor after he located the parts. After not hearing from Marco I called the appliance co. again on 8/1 and asked Shannon for Marco's number since he had not called but she said she'd call him and get back to me, however, I did not receive a call from either one of them. Sometime end of August I called Shannon again and asked for Marco's number and left him a voicemail in regards to the parts and doing the work at his earliest convenience. On 9/4 Marco called me back and said he wasn't made aware that I called the office and wanted the repair. Marco said he would call the office to see if they had the parts and get back with me, however, I did not get a return phone call from him. On 9/8 I called Marco and got his voicemail, so I then called Shannon who told me she would speak with the manager to try and get the dryer fixed since the parts were in. Finally on 9/10 Marco came with a Starter Switch, Cord and Terminal Block to fix the Maytag Neptune dryer, the only thing on the original list when he initially checked the dryer that he replaced was the starter switch but it worked. And he charged me $475.00 (plus the $49.99 I originally paid in July) and was here no more than 30 minutes. He ran the dryer and it worked so I was happy but when I went to use the dryer a month later (I travel to care for my 84 year old mom and not home often) I noticed the bathroom where the dryer is located was hot and humid, at the time I was drying linens. I could feel the hot air coming from behind the dryer (it's a full size stackable) and I'm sure the hose wasn't placed tight enough and the hot air is escaping but I just did not want to have to deal with the phone calls and trying to get someone to come and take a look at it. I also thought that perhaps they'd charge me again since it was over the 30 day labor. So that was my experience, dryer is working but money is rolling out the window with the hot air escaping from the dryer but I just couldn't afford to pay to have them check it...:(

Description of Work: switch replacement

Description of Work: They were here to check for washing machine leak |They found the problem, gave a price to repair |As a old machine it was not cost effective to repair and they did not try to talk me into the repair

Description of Work: REPLACED DOOR LOCK ON WASHING MACHINE.

Description of Work: Came to my house to repair a 10 year old dishwasher. Looked it over and priced the repair and the part that needed to be ordered. I did not think the repair cost was out of line, but it ended up making more sense for me to replace. Although I ended up replacing the dishwasher instead of repairing, I would recommend ARS based on their responsiveness, timeliness and professionalism.

Description of Work: Kenmore Wash machine did not agitate. It was repaired in less than 30 mins. Very neat and professional. It was sometime last Nov. or Dec. couldn't remember exact date.

Description of Work: Installed an icemaker in refrigerator. Timely response and satisfactory work.

Description of Work: Eric was our service technician. He was very professional. Even though the refrigerator was only 10 years old the cost of the parts and labor would have been $ 500.00. We decided not to repair.