Air Rescue Air Conditioning

Description of Work: Air went out this morning,called and they sent guy out. blown motor in air handler.

Description of Work: Job 402791 and 402737 Were on time, very professional. Didn't waste anytime...and also very knowledgeable. I have been a silver club member for years. Would highly recommend to anyone. Price was a little high (I thought) but fair. Both techs performed well...diagnostic and compressor replacment.

Description of Work: Semi Annual Inspeciton & Cleaning of AC unit as per my Gold Service Contract - Job # 529388

Description of Work: The technician arrived on-time and discussed the services desired. I was using a coupon for general maintenance of my two units. Once he completed the service, he brought me a list of items that needed to be repaired. Both units were low on freon and were brought up to the correct level. He had three other items on the list that "might" be a problem in the future and "should" be done. I won't say he was high pressure, but he definately was there to try to maximize company revenues to the highest point possbile. I declined and am seeking a second opinion/quote. If the Air Rescue pricing is competitive, I will use them again. Job #399963

Description of Work: Air conditioning unit was cleaned and drain was re-worked; we were also leaking cold air into the attic so this had to be sealed; a Dual Capacitor was replaced.We also signed an annual preventive maintenance contract which 1) saved us on this repair; and 2) should prevent future major repairs. J#400045

Description of Work: Company installed a new central air outside unit a couple of years ago, that never performed as expected. Got a call from Heather in customer service last month wanting to resolve the outstanding complaint. She sent a total of three techs out to assess the situation. They then developed a plan to fix the issue, and offered to apply the entire original price towards the work, or refund my money. As I was not in a postion to spend additional money right now, I opted for the refund. I received an entire refund the following week. They really stepped up to correct the situaion!

Description of Work: A/C serviced

Description of Work: Preventative maintenance.

Description of Work: Hot & no air. Called Air Rescue & they dispatched a technician ( on Sunday, no extra charge). Tech arrived, problem diagnosed, part replaced - cold air again.

Description of Work: Air conditioner had stopped working. They cleaned the pan and cleared the drain.

Description of Work: I am on the Silver maintenance plan (pay a monthly fee), so this was the scheduled service where they come clean the units, inspect, etc. In terms of speed of response and being a professional-type company, Air Rescue seems fine. The techs are reasonably knowledgeable and nice guys. However, expect LOTS of pressure from them on buying something new or installing UV light Biocide treatments or whatever else. There is always a sales pitch with the work. Job number 398093.

Description of Work: We had a service contract with Air Rescue Air Conditioning.

Description of Work: seasonal AC system check, cleaned outside unit .

Description of Work: STAY AWAY FROM THIS COMPANY.If it isn't a new AC they will do everything to sell you one, including to lie about what was really wrong with the unit. According to them they "weren't sure what the problem was" but was very sure I needed a new AC unit. Turns out our old unit was low on Freon. Its been working awesome ever since. I had two other companies come in and check it out. Both said it was low on freon.On top of that, the new AC unit they insisted I get was $2500 more than everywhere else. And that was just the base model. You see I "shouldn't have just your basic system, they recommended I get UV lights and ultra filtration systems"They are the car SHEPARDS AIR RESCUE AIR CONDITIONING company is no more thaN USED CAR SALESMEN. You know the type, they would sell their own mothers a lemon just to get a sale.

Description of Work: Routine maintanence ...signed up for a monthly service plan..Their "Silver" plan Inside home/on the Return, needed new UV light to replace 1 2 years old (for mold/bacteria growth)Overall Unit is saving me $$ from AC bills 2 years ago.

Description of Work: Removed a 12 year old AC system and replaced it with a more energy efficient Amana system (Job # 397367).

Description of Work: Annual Service.

Description of Work: A/C service

Description of Work: AC unit had ceased cooling. Tech diagnosed problem as a blown/fried capacitor. Installed new capacitor and wiring.

Description of Work: CORRECTED THE INSTALLATION AND PROGRAMMING OF THE PRO 8000 TOUCHSCREEN THERMOSTAT INSTALLED5/8/12. CONNECTED LOW VOLTAGE FOR DEHUMIDIFICATION ON VARIABLE SPEED AIR HANDLER. JOB # 399706CHECKED T-STAT PROGRAMMING.AIR HANDLER RAMPING UP & DOWN NOW.

Description of Work: A SEMI ANNUAL GENERAL MAINTANCE CALL. JOB NUMBER 398159INSTALL A U.V. REPLACEMENT BULB.INSTALL A HONEYWELL PRO 8000 TOUCH SCREEN THERMOSTAT.

Description of Work: I have an annual service contract with them.

Description of Work: We had Allen Lette' come out and perform our regular twice a year service.We had our UV air sanitizer bulb replaced as it was about one year over due.The temp in the air handler, returns and rooms was checked and the outside unit got a thorough going over.

Description of Work: They are responsive and punctual. They are professionals at upselling and being deceitful. Thousands of dollars overall spent with this company, all the way back to when they were simply Sheppard. Installed original unit when home was built in 1992. They were the only company we used. Had annual service. By 2009 we had installed what was the third unit, along with UV biocide equipment. It took too long to realize that our busy lives kept us from recognizing the rip off. Annual "memberships" we purchased. And bought into their constant upsell. Finally we got smart and began questioning. Started looking up reviews and checking with the BBB. Wow. What a ripoff company. Last week when I called them out for routine equipment check they advised me I no longer had a "membership". I knew that. I did not renew last year because I was tired of it. A loyal customer for 20 years, three A/C units, who bought into the upsell tactics isn't good enough? Anyway, the guy came out and tried to upsell me another $1500. Oh, but he could discount some if I renewed my membership! He also told me I was down 2 lbs of freon. I was ill listening to this guy. I told him no. No several times as he kept telling me how critical it was for me to take care of the items he outlined. I paid the service call and sent him on his way. Called out another company. Unit was fine... fixed some items that the other guy didn't address like insulation that had come loose in a box and he glued and taped it back in place. My freon was just fine. Didn't need anything this guy tried to sell me. We now wonder if we needed the two replacement units we purchased over the years. Looking around the internet, I see where many feel that they were sold equipment when it was not needed. Good bye Air Rescue. I've been screwed enough over the years. No more.

Description of Work: Cleaned air conditioning system. Replaced Dual Capacitor