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ACS Home Services

4.6(
92
)
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

If you’re looking for a reliable HVAC, Plumbing, or Electrical contractor in Tampa, Sarasota, or anywhere in Hillsborough, Pasco, or Pinnellas County, turn to ACS Home Services. We are known for providing red carpet service to both residential and commercial customers. Backed by over 60 years of collective experience, we ensure a job done right every time with 100% satisfaction guaranteed. From general heating and air conditioning repairs to replacements and new installations, the company’s team of experts can help. We are available 24 hours a day, 7 days a week, including the holidays for any emergency heating or cooling or electrical. Call now to schedule an appointment. We truly care about the community we serve and want nothing more than your complete comfort and satisfaction.

Business highlights

Se habla espanol
Emergency services offered
12 years of experience

Services we offer

& New Installation. Plumbing- Full service residential and commercial plumbing. Everything from clogged drains to leaky faucets. We specialize in water heater replacement as well. Electrical- Breaker panel, Duct Cleaning, Heating & Air Conditioning – Residential, Indoor Air Quality, Maintenance, and anything electrical related., generators, whole home surge protectors

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.692 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
1%
3
2%
2
0%
1
10%
Write a review
Showing 101-125 of 92 reviews
PHILLIP R.
Feb 2015
1.0
$60

DO NOT EVER USE THIS COMPANY - they are one of the biggest con artists we've ever encountered!!  Tim who came out to diagnose the problem went up in our attic and came back down saying that we had a rat problem and that they had eaten into the duct work and brought us pictures of rat turds & urine around our handler in the attic and brought showed us two different estimates to disinfect our duct work, repair duct work and many other things - one estimate was about $1400 and the other more extensive one was over $2000.  When he asked "how soon we were considering having this work done" - I answered NEVER quite firmly but then asked him for the estimates in case we changed our minds.  He very smugly put the estimates under other paperwork and then as he had hoped, I'm sure, we forgot to ask him for them.  He obviously didn't want us to have evidence of their fraudulent activity. 

I called our pest control person (Pest Control Solutions) immediately (have used him for over 10 years) and he said right away that we didn't have rats in the attic but sent a technician out who saw no other rat droppings except around the air handler (proving that the A/C guy planted the rat turds and urine) but to be sure he set traps for a week and a half and absolutely NO ACTIVITY.  There was NO DAMAGE WHATSOEVER to our ductwork!

Tim also said that our UV light was out and that ballast would need replacing and that he even got "shocked" when inspecting it - ANOTHER SCARE TACTIC!!!

Later that day a gal by the name of Katy called and the Caller ID said "Private Caller" to ask if we had any questions and I told her no and that I didn't appreciate their "up-selling tactic" and she said she didn't know about that & I told her she was WELL aware of iit and I even mentioned Angie's List's bad reports and she didn't deny it. 

Later, another "Private Caller" cam in and it was an Alex from the company who wanted to schedule the fan installation the following Monday.  I asked him why his caller ID said Private or unknown Caller and he claimed to be shocked and said it was probably why no one was answering his phone calls and he was going to talk to his manager - Oh SURE! 

Both callers knew about the Private caller ID thing and both are just trying to make a living working for a very irreputable and unscrupulous company! 

They are not accredited with the BBB at all - that's how I figured out that this company on Angie's List was the same that First American referred us to.  Their local phone number is not listed on Angie's List as it SHOULD BE but it's (407) 219-9750!

DO NOT EVER USE THIS COMPANY UNLESS YOU LIKE GETTING RIPPED OFF AND PREYED ON WITH UNDERHANDED AND IRREPUTABLE PRACTICES!!!  This company should not be allowed to be in business!!!

Janet B.
Oct 2014
5.0
Yes, I recommend this pro
$6,300
Very professional, explained things in an understandable manner.  They actually installed the same day they gave us the estimate.  The installation went very well and we are very happy with it.  We recommend them highly.
Timothy E.
Oct 2014
1.0
$8,500
DO NOT USE THIS COMPANY!!!  I see a pattern here. I too was sent this company by American Home Shield, and the technician sold me the same line of "I can fix it, but it'll take American Home Shield a couple of weeks to ok it and I don't even know if that'll work, or you can just replace the unit since it's dying anyway." When I asked for pricing, he quoted me $10,000 for a 13 SEER system, saying that it was way better than my current 12 year old system and would thus reduce my energy costs. When I said that price seemed high, he then said that American Home Shield would take care of a good chunk of the bill (turned out to be $1500) and that they'll price match if I can get another A/C company to come in and do a quote on a similar unit, but that $10,000 "was a fair price." I ok'd the job, thinking that I can get another A/C guy (who I couldn't use because I went through American Home Shield) to quote me much less and get the price match. A few days later, I get another company to come in and quote me $5,500 for the unit I just had installed. When I sent the quote over to ACS, the manager said it didn't apply because it wasn't an "apples to apples" comparison, when in fact it was the SAME EXACT UNIT. So why wasn't it an "apples to apples" comparison? Because it didn't have ACS's "guarantee." How much does a "guarantee" cost? Apparently $3,000. Oh yeah, and their "price match guarantee" is only good for two weeks. So you bet they kept stalling, asking for this invoice or that phone number, for two weeks. When the two weeks were up, they literally told me "sorry your time's up, there's nothing we can do." Oh, and American Home Shield? Yeah, they basically told me it wasn't their fault and that it was MY FAULT for trusting the company THEY sent out.    DO NOT USE THIS COMPANY!!!!
John M.
Sep 2014
1.0
$75
I thanked them for their service and called for a second opinion. The second company said my AC unit had no mold but was dirty and just needed a cleaning for $214. Accountable Climate Solutions almost cost me $1592 for a problem that I do not have. I will never use them again!
Response from ACS Home Services

"Your comments regarding the service you received are very important to us. First, let us express our deepest apologies. You deserve only the best service, our top priority in our company is to provide accurate and a professional service to our customers. As a testament to strive for perfection, we have taken steps to insure that this will never happen again. We have company wide training sessions for all of our employees. We value our customers and ask you to please feel free to continue to provide feedback about our services. If you have any further questions or would like to discuss this matter further, please feel free to contact our office."

Thomas C.
Aug 2014
1.0
$75
DON'T USE THIS COMPANY!  I went online with American Home Shield to place a service request to fix my air conditioner.  Accountable Climate Solutions called me about an hour or so after I placed the service request.  They arrived at my house later in the afternoon several hours later.  The gentlemen they sent was named Anthony.  He is a liar and a con man!  He tried to tell me that my system was way out of date and that it was beyond repair and that I would need a new compressor and it may take as long as a week to get the parts.  He then tried to tell me that I needed to buy a whole new system.  He told me that it would cost almost $3,000 to repair or I could go with their economy system that was about $7,000 or I could go with their deluxe system that was about $8,500.  He also had the nerve to call me "no spring chicken"!  He then took some of my information and went to check my credit to see if I would be authorized to get a payment plan.  (I later found out that he submitted me for a credit card without my permission.  It showed up in the mail about 4 or 5 days later and I had to cancel it.)  While he was doing this, I called my father who is in the home repair industry and he told me that they were charging way too much and that I should be careful and get a second opinion/estimate from another company.  When he came back into the house, I told him that I did not want to do any of the options that he laid out and that I would need to get a second or third estimate on getting the air conditioner repaired.  He said ok and I tried to follow him out to the garage where the air conditioning unit was and he said it would take a few minutes and he had to clean up his things and he would be right back.  He clearly didn't want me to follow him out.  I waited inside and he came back a few minutes later and said that he had talked with American Home Shield and they recommended replacing a part on the compressor to see if it fixed it.  He said he thought it was a long shot but that he was going to try it.  It worked!   I would never recommend this company.  If they send their repairmen out to try to force people to make sales on something that people don't need then they are not reputable in my book.  I even told the guy right before he checked the problem that I had just retired from the military after 21 years and was looking for a job and couldn't afford to spend much right now and he still tried to take me for as much as he could.  Not what I would say is a very military friendly company either!  Beware!
Response from ACS Home Services

"Please accept our sincere apologies for the inconvenience you may have experienced in respect to your AC service call with our company. At ACS Home Services we take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your-or our own-expectations. Upon thorough review of the situation, we narrowed the cause to inadequate professionalism on the part of our technician. We are questioning our staff and will take appropriate action. We deeply value your relationship with ACS Home Services and are committed to providing the highest level of service simply because our customers deserve the best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by contacting our office."

SIDNEY H.
Aug 2014
5.0
Yes, I recommend this pro

This gentleman came out and saw that a lot of work needed to be done. He was very thorough and made sure every part was done properly. He replaced an air compressor, put in a new battery and explained everything to me. He was very personable. He also took out a machine that made sure there was no moisture in the line. He also took out tools to make sure openings on the pipes were PERFECT whereas most companies would just put them together & soder it without even checking. He really took his time & did a lot of work that not many people would have done. He truly takes pride in his work. That is very rare to find anymore. He did phenomenal work.

Response from ACS Home Services

"Thank you for providing ACS Home Services with the opportunity to be of service to you. It is our sincere hope that you are completely satisfied with the service which was provided to you and will avail yourself of our expertise again in the future, Again thank you."

JanaLee B.
May 2014
4.0
Yes, I recommend this pro
I had another company and they came out as part of the warranty. The repair guy and his everything was available for generator. My husband and I have decided that if something major is going on the unit, we were going to replace the whole unit so basically with another company, we're going to have to wait 6 weeks for a part which was ridiculous. Since we purchased the house in Florida and it's like, "Hey! You can't have air conditioning for 6 months so you're going to have holes" so we went ahead and replaced the whole entire unit. They gave us a fair price for a good system so they were able to do it quickly. The punctuality was great it's just that they were supposed to call when they were done to lock the house up and nobody called. When I called the phone number I had, nobody returned my call so I had to call my care taker like 11 o'clock at night to lock the house up because nobody called and nobody returned my call earlier in the evening so that was quite annoying, the communication was bad. When I checked them, everything was fine they said, "It would be another hour and we'll call you when we're done" and nobody called so that was a little frustrating. We're running another stuff in line but his office was warm and I asked the invoice ahead of time because he showed me my credit card and I asked several times and then he emailed me. The guy said in the email, "I'm going to do it, I'm going to do it, I'm going to do it" and it took several days to get that invoice.
Response from ACS Home Services

"Thank you for giving ACS Home Services the opportunity to offer you one of our company's exceptional products. We truly appreciate your business and are grateful for the trust you have placed in ACS. We look forward to continuing our relationship with you in the future, please do not hesitate to drop us a note or call."

Showing 101-125 of 92

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

ACS Home Services is currently rated 4.6 overall out of 5.
ACS Home Services accepts the following forms of payment: CreditCard
Yes, ACS Home Services offers free project estimates.
No, ACS Home Services does not offer eco-friendly accreditations.
No, ACS Home Services does not offer a senior discount.
Yes, ACS Home Services offers emergency services.
No, ACS Home Services does not offer warranties.

Contact Information

1712 E Seward St, Tampa, FL 33604

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