Lance Maxwell Plumbing Inc

Lance Maxwell Plumber was on time. Did a good job with new installs and removal of old plumbing. Very helpful to have the old toilet and water heater halled away. Overall, services were professional and done well.

They did a wonderful job. They were responsive about providing an estimate, replacing the hot water heater (which was 38 years old!) with an Energy Star replacement. They came out exactly when they said they would. I also asked for an invoice to be emailed to me for the city utility rebate program and they emailed it to me as requested. Everyone at this company was friendly and polite. I would recommend this company. They were cheaper than the other company that provided an estimate. A third company never provided me with an estimate. My new hot water heater looks gorgeous!

The work was adequately completed. The real problems occurred having to clean up their garbage and trying to resolve the splattering of concrete all over two cars despite numerous amicable attempts. Their customer service under these circumstances was not worth the service call.

I cancelled after didn't show up then tried to say had called. There was no phone number or message on phone. I cancelled and told them didn't trust company since didn't come on day appointment was scheduled. This was not a rush job no reason not to show or call.

great. Best firm in Tallahassee. If you have a problem use this firm.

I recommend using. I will use them again if needed.

The first installer was flaky at best and there was a mixup with the replacement toilet, but the second installer was awesome and extremely professional.

All was carefully explained, before work was started. Had all parts and tools in the truck. Work was done quickly and correctly. Took a credit card. Will definitely call them again!

It is a gas system. It warms the water when you turn it on to use it. It is called hot water on demand. The hot water does not run out. They are very professional. They contacted the gas company for me. They are a really good company. They did their job, and were in and out! The price was very reasonable. They will be reconnecting our stove on the 19th.

Came out quickly, gave estimate. Did work when promised, charged estimated price. Will use again.

It went well in that the plumber was aware that time was money to me and he worked as quickly as is reasonable, cleared the blockage, tested the sinks' operation more than once to be sure the problem was solved and then cleaned up and was on his way. The person I spoke to over the phone initially was sincerely interested in getting me help as soon as possible. That is important when you can't use your kitchen. By contrast, once in the past I called a plumber for a similar problem -- he said he would be out that afternoon, he never came, and he refused to take my calls the next day. He is an example of the kind of business man who gives plumbers a bad name. Lance Maxwell Plumbing restored my faith in the occupation.

They showed up the same day as they said they would. Did the work promptly. Cleaned up after. They just did a great job.

Thankful they were able to work me into the schedule. Travis was very courteous, friendly and professional. He even let me know about a lifetime warranty on the faucet we were replacing (future replacement/backup); good to know!!! lol

The service went very well. They gave us recommendation and advice about replacing it and got it to operate until we can replace it. I have been using them for 20 years.

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They came out and diagnosed a leak under the kitchen sink as a faulty faucet.  They didn't think they could repair the faucet so they suggested we buy a new one.  They gave her some specs to look for and recommended a couple of different manufacturers   My wife went to HD and bought the faucet and called Lance Maxwell Plumbing to schedule another visit.  They came back out the same day!   Even though they had to come out twice in one day, they only charged us for one visit and the price was very reasonable.  They did the job quickly and professionally and the new faucet is working great.  I will call them the next time I need a plumber.  .