Face of Wood Flooring logoApproved Pro
Approved Pro

Face of Wood Flooring

4.7(
160
)
Hardwood Flooring Service, Flooring, Interior Painting,

About us

Our company specializes in hardwood, laminate and vinyl flooring. We are fully licensed and insured contractor in all three counties: Miami-Dade, Broward and Palm Beach. We have two showrooms, one located in Pompano Beach and the other located in Stuart, both with a great selection of samples boards. Face of Wood is recommended by hundreds of homeowners throughout South Florida since 2007.

Business highlights

Family owned & operated
18 years of experience

Services we offer

Wood, laminate and vinyl flooring installation and repair. Stairs and baseboards. Wood floor sanding and refinishing. Carpet removal, tile and wood floor rip up. Subfloor preparation and leveling.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • PayPal
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 42
    View Gallery

    Assorted photos uploaded by Face of Wood Flooring

  • 3
    View Gallery
    2020

    Engineered Wood Herringbone

    Flooring
    Hardwood Flooring Service
  • 7
    View Gallery
    2020

    Engineered Wood in Miami Beach

    Flooring
    Hardwood Flooring Service
  • 5
    View Gallery
    2021

    Luxury Vinyl Plank

    Flooring
  • 8
    View Gallery
    2021

    Luxury Vinyl Plank

    Flooring
  • 11
    View Gallery
    2022

    Wood Floors Refinishing

    $15000-$20000
    Woodworking
Reviews
4.7160 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
1%
2
2%
1
4%
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Filter reviews by service

Showing 1-25 of 160 reviews
Steven Z.
Oct 2024
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$3,500
Prompt courteous professional A+
Patrick H.
Aug 2024
4.0
Hardwood Flooring Service
Yes, I recommend this pro
$600
The installer and his assistant were excellent, repairing a damaged area of hardwood flooring skillfully, efficiently, and neatly. Communication could have been better, as it took two days to nail down an appointment — despite my open schedule — and the installers were significantly late (arriving at 1:40 P.M. for a 10-11 A.M. appointment) without any form of notice. Overall, I am happy with the work done and would hire them again if the need arose.
John W.
Mar 2024
1.0
Flooring
$3,300
My very humble opinion and I feel believe the following: worst I ever used. L@@K AT PHOTOS have tons more proof for litigation, license complaints, Governor, AOG, FTC etc! He gave me BAIT AND SWITCH deceptive business practices like price $2985 and inflated price 152% to $4556.56 after ripped up flooring. Why they offered me $$2500 to remove the reviews first if they did nothing wrong? I complained IMMEDIATELY about the poor installation and was told “ i'll be out of town and be back Wednesday ill call to fix this!” and they never did. I have construction experience. CREAKING/CRAKING NOISES. Big damaged moldings, caulked everywhere cover up. Didn't use stair tread measurer. suppliers its in stock and I knew the price but he said they don’t have it as he wanted to sell me his inflated priced flooring. He aggressively said if I didn’t pay he's coming over. which he did. Underlayment switched to cheaper. Its like walking on egg shells and the list goes on. Ruined my furniture.
Response from Face of Wood Flooring

"Hello Mr. [Member Name Removed] Thank you for sharing your comments about your experience with us, although we have identified that you may have been mistaken in identifying the company that served you. You are not our customer here at the Pompano Beach store, however you insist on penalizing us by tarnishing our reputation with your bad reviews despite us having communicated with you through emails and messages that the stores are completely independent with different management and owners. Despite everything, we contacted Stuart's store to resolve the issue and they told us that: ... " Face of Wood only found out about this supposed discontent through the review you posted on Google. Why did it take you 8 months to say that? Just to be clear, the last time Face of Wood's manager was in your home, which was the same day that the installers finished the installation, we didn't find any problems with the installation and you didn't pay us at that time, we only received a check sent by mail from you 10 days later. You refused to let us visit you to see the problem, so we are not sure that the supposed problem with your floor is the installation, especially since you never sent photos or even hired an accredited inspector to check such problems. How can we help you or repair this problem if we don't have the opportunity to see it in person? The only evidence we have is a threat from you that you want to tarnish our reputation in exchange for money. Before we offered $2500 to compensate for the problem, you were the first one to ask for money to remove the bad review. You can see the proof of blackmail in the emails attached. Once again we come here to make ourselves available to try to solve any problem related to the floor installation"... Best regards,"

Kirk V.
May 2023
1.0
Hardwood Flooring Service
$900
This is a very disreputable company. The company made a floor repair at my home that failed miserably with severe cupping and loss of adhesion. They company failed to honor and show up for the repairs and lied cheated and stole from me. I am having to procure another company to fix the disaster they left. Stay away. They are not honorable. The initial installation at $900.00 took 15 minutes to repair. There was little preparation and craftsmanship thus the failure. Kirk von Stein
Peter C.
Oct 2021
5.0
Flooring, Ceramic Tile Service + 1 more
Yes, I recommend this pro
Pollyanna was exceptional! She helped us in so many ways in our purchase.
Paul L.
Nov 2020
5.0
Flooring, Cabinet Making
Yes, I recommend this pro
$6,000
The floor can be repaired by someone else
Ralph P.
Dec 2019
5.0
Hardwood Flooring Service, Flooring + 1 more
Yes, I recommend this pro
The work performed was GREAT and on time very very well knowledgeable of what they were doing excellent work would recommend very with 5 ***** star work. Again thank you again
Jeff S.
Oct 2019
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
Several years ago I hired Face of Wood to install hardwood floors in two bedrooms in my home. The quality of the products and their personalized service was so impressive I decided to have them install luxury vinyl in a condo that I have been renovating. Once again, everything was outstanding. The floors look great, they installed it in less time that they had told me in would take and the pricing was very fair. Also, any time I called Raphael or Daniel they were totally accessible. I had shopped at Dolphin and Floor and Decor, but I would highly recommend Face of Wood over them or any huge chain.
Response from Face of Wood Flooring

"Thank you very much for your trust in our services!"

HONG D.
Jul 2019
4.0
Flooring
Yes, I recommend this pro
$8,420
Overall, the team did a good job removing the tiles and replacing them with new wood floors to match the rest of the house. They performed part of the job while we were out of town and communicated well to gain access to the home and secured it upon leaving. They cleaned up as best they could, even though the removal of the tile caused dust build-up within the cabinets and drawers. However, the repair work was not as detailed and clean as expected. They left glue residue on the pieces of repaired woods which, one year later, does not come off after repeated cleaning.
Humberto M.
May 2019
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
Really good job! Awesome quality, really fast and good price!!
Laurence B.
Apr 2019
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$2,000
They were very professional and fairly priced. The installer and the owner were both on site and we could not have been happier with the service provided.
David G.
Jun 2018
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$31,000
We were replacing a huge amount of tile and old carpet in our home. Face of Wood was the medium bid but we had a very poor impression of the low bid person. He seemed unprofessional and seemed to constantly say "no problem" without really even looking at what we were looking for. So we hired Face of Wood. From the very beginning, they were great to work with and very patient with us as we went through wood selection and working with us on the budget. They finished today and did an outstanding job. This is the 3rd home we've installed wood floors in and by far the best. Wood floors are all the same right? What makes them different? It's the small details. Some examples, we used variable width planks and they spaced them very well. The baseboards were put back in great shape. The closets had built in shelving and they were able to actually remove portions to install the flooring underneath instead of a bunch of cuts. That is all good and what you should expect from any quality installer. What makes them great is their ability to go above and beyond. We had 3 very large entertainment centers/built-ins that we wanted removed. I spent weeks trying to find someone to haul them off. Face of Wood came to the rescue and arranged to have it all removed at no additional cost. Our garage door was mis-aligned and would stick shut. They fixed the door on their own. There was a small dent in one of the wood planks that I was hesitant to even mention. After a brief mention, they replaced the plank that same day and never made me feel like I was being too nit-picky. Will definitely use them for all our wood flooring needs. While working on floors, we also discovered they do kitchens with the subdivision Face of Kitchen. We hired them for a kitchen remodel as well. That project is still in progress but so far, we are getting the same level of professionalism and quality work.
Anthony P.
Jun 2018
5.0
Flooring
Yes, I recommend this pro
$8,541
Face of Wood was exceptional! Customer service was fantastic. I couldn’t be more happy with my choice to go with them. I would recommend them to everyone.
Gislaine P.
May 2018
5.0
Flooring
Yes, I recommend this pro
Everything went great! The workers were very efficient. I’m in love with my new floors! I would deff hire again and recommend to anyone I know.
William M.
May 2018
5.0
Flooring
Yes, I recommend this pro
$13,000
Everybody that we worked with were extremely professional and very helpful from the initial call and through completion of the project. Everybody working in our house were very mindful of our 1 year old twins and did their best to make sure there was at least one room not being worker on for them to stay in. Their attention to detail was outstanding, making sure there were no gaps or uneven spaces in the flooring they were installing. They cleaned as they worked so there was very little cleanup when the project was done. There were a few minor issues that came up, but they were easily solved after they clearly explained the issue and gave me a few options on how to work around them. I really appreciated that they have me the ability to make those choices instead of making assumptions on how to handle them. All said and done and 4 months later, my wife and I have no regrets. The floors look great, the workmanship has been solid and we have referred several friends and family that have asked.
Raymond K.
Jan 2018
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
Excellent. See above for feedback.
Theresa M.
Nov 2017
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$3,000
The experience was flawless. From the moment we spoke with Rik (the salesman), to the installation and clean up, everything was completed to our satisfaction. The Face of Wood team was professional, polite and arrived on time. I would definitely recommend.
Leah K.
Aug 2017
5.0
Flooring
Yes, I recommend this pro
We called Face of Wood on Friday and told them the issue. They sent someone out on Saturday at 9:00 who assessed the situation, fixed it, and was on their way within 30 minutes! There was no charge. We have found this company to not only stand by their work but be very prompt in responding to calls and questions. They know what they are doing!
Kenneth Y.
Jul 2017
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$3,500
Project went very well. They were prompt and professional from start to finish. Quality of the work was excellent for a fair price. We couldn't be more pleased with our new floors.
Response from Face of Wood Flooring

"We are glad you are happy with the final result!!"

Jeffrey D.
Jun 2017
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
It looks amazing and will recommend Face of Wood to anybody. Great job !
Response from Face of Wood Flooring

"Thanks for trusting on Face Of Wood!"

Sharon T.
Apr 2017
5.0
Flooring
Yes, I recommend this pro
$6,700
As planned
Response from Face of Wood Flooring

"Awesome!"

Jay T.
Mar 2017
5.0
Hardwood Flooring Service, Flooring + 1 more
Yes, I recommend this pro
$7,000
They did great work and on schedule. Minimal problems which were handled properly. Flooring was done well, painting was acceptable. All told, I'd use them again.
Response from Face of Wood Flooring

"We appreciate your trust in the services we offer at Face Of Wood Flooring, INC."

Jessica L.
Mar 2017
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
$4,600
They were excellent throughout the entire process. They were very professional, on time, and did an excellent job. They truly wanted to make the customer happy, which is rare to find. I would definitely hire them again. They were also the best price of all the other installers we contacted.
Response from Face of Wood Flooring

"We appreciate your trust in the services we offer at Face Of Wood Flooring, INC."

Tiffany N.
Mar 2017
5.0
Hardwood Flooring Service, Flooring + 1 more
Yes, I recommend this pro
$400
It all went well. Ricardo called me on Saturday to confirm my Monday morning appointment, he said they would be between 8 and 9am. He then called me around 8:10am to explain that he would be late dropping off a worker to another site but that he was sending someone to my house and he'd be there in the timeframe he stated. The worker arrived around 8:45am and began working. He asked a couple of questions but worked diligently by himself until around noon when Ricardo came to assist him. They finished by 2pm and the floor looks amazing! I'm considering replacing the carpet in the other 2 bedrooms and will use Face of Wood once I decide to do so.
Response from Face of Wood Flooring

"We appreciate your trust in the services we offer at Face Of Wood Flooring, INC."

Robby M.
Mar 2017
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Project was done on time and in a very professional manner. A few outstanding issues were corrected quickly and we were very pleased with Face of Wood Flooring and their team of professionals. Would recommended to friends.
Response from Face of Wood Flooring

"We appreciate your trust in the services we offer at Face Of Wood Flooring, INC."

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Showing 1-25 of 160

Licensing

Bonded
Insured
Licensed*

Trade License Number

11BS00221

Trade License Expiration

07/22/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Face of Wood Flooring is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 3:00 PM Sunday: Closed
Face of Wood Flooring accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, Face of Wood Flooring offers free project estimates.
Yes, Face of Wood Flooring offers eco-friendly accreditations.
Yes, Face of Wood Flooring offers a 5% senior discount.
No, Face of Wood Flooring does not offer emergency services.
Yes, Face of Wood Flooring offers warranties.
Face of Wood Flooring offers the following services: Wood, laminate and vinyl flooring installation and repair. Stairs and baseboards. Wood floor sanding and refinishing. Carpet removal, tile and wood floor rip up. Subfloor preparation and leveling.

Contact Information

6408 SE Federal Hwy, Stuart, FL 34997

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:10:00 AM - 3:00 PM
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