Encompass Brick Pavers

We contacted this provider to pull up sections of our paver patio that had sunk below the coping of the pool and come loose.  Jim, the owner, came out, and voluntarily provided his insurance information, license, photographs of past work, and recommendation letters from other customers.  He gave us a fairly reasonable estimate (in comparison to another we had received for the same work).  He was able to complete our job in about a week from our original meeting, and supervised the job himself.  His workers did a great job, and were able to complete it much faster than we had anticipated.  He explained every step of what the job entailed, and made sure afterward that we were satisfied with the work.  We had originally only asked his company to do the paver patio but after seeing the quality of the work, asked him to repair a small section of driveway too.  We are very pleased with the outcome and would recommend this company as being very straightforward, honest, and quality.

The owner is the one who answers the calls and gives the estimates.  He is also there the day of the job to make sure that the customer is happy with the work and to assist with any issues or questions.  They arrived on time and worked very quickly.  The work was much more intensive than I had imagined, it was interesting to watch them lift the tiles, re-sand and re-set.  They were finished in half the time I had expected and were very respectful of my property.  They were hard workers and the owner was always quick to respond to my phone calls.  I would definitely use them again if I had another repair or wanted to add any additional brick patios.