ARS/Rescue Rooter of Tampa Bay

Worked quickly, spent time explaining why we have to pay upwards of $300 every time ARS performs maintenance on our central air conditioner. It would be a pleasant experience if ARS quit pushing expensive extras on us. We must reiterate the professional and patience of the service tech, Flogert.

We were very pleased with ARS from start to finish! No problems at all. Very friendly, very knowledgeable and professional. They did what they said they would do in a timely manner and communication was excellent. Call the consultant we were fortunate to have Travis Grippe at 727 201 6486. The installers Patrick and Eric were also great!

ARS did a great job and have good employees who work for them.

My particular install team was outstanding. Ricky And his helper were very diligent. I would request them again.

Customer service was excellent. Work was done expeditiously and professionally.

Very efficient My service maintenance repair man was very helpful and thorough

Ronald was very knowledgeable and provided excellent service.

Tech more worried about rain. Said he thought he knew what was wrong. Put whole system in 3 years ago. Said I needed new duct system. Duct system didnt just go bad in last few years. New system quote 10,000 dollars. Dont trust this company. Will never use again.

Scheduled in one dayâ ¦showed up on timeâ ¦worked through the rainsâ ¦great jobâ ¦

I've been using ARS Rescue Rooter since 2017, when I had my house, and now, last year, 2023, in my new home, I had to get a new system installed when I moved in. Your service techs (Ergys Hisa, Flogert Mihaj, and trainee Kelly) are all very nice, and they check everything, take pictures of any problems and explain things to me. They recommend things as well, but are not pushy. They are kind to my surroundings, clean working, and careful in what they do. I've recommended ARS, to some of my friends, and I know one has recently bought a new system as well. Keep up the good work.

The installers were fantastic, professional, courteous and did an outstanding job they deserve 10 stars. Highly recommended!!

Technician Flogert Mihaj,did a excellent job on our Air Conditioning Unit When I spoke with Customer Service Representative (Madison), she was also very helpful. We had your company in North Carolina for many years. Thatâ s why we called your company when we moved here in Florida in 2019.. Thank you again for such great Customer Support and Service.

Good service

The service man was on time and he did what he came to do. My central air and heat needed a tune up. And every thing was right on time. I would use him again and highly recommend him. Thank you so much for a great job well done. Have a blessed day.

ARS Service Technicians provide excellent customer service. Orgester performed our Pro Service Plan routine check up and kept us informed and answered all questions. We really appreciated his efforts and expertise.

Gesti is a fabulous technician, very knowledgeable, professional, punctual, looks out for the customers best interest. I will request him again and highly recommend him!

Ervin was great! Explained everything he was doing and made very good suggestions to help keep unit in top shape.

Iâ ve been using ARS for the past 7 years at my home. After moving last year, I needed a new AC in my new condo and called them to come and install. Now, Iâ ve had the first maintenance check and all was good. Their tech, Ergys Hisa, is very nice, explains things to me, and is careful of my property. They are lucky to have him. Iâ m happy to have ARS take care of my home AC and heat.

This company is gone the moment they install your system. The warranty the offer with CARRIER they will not HONOR. Do yourself a favor and contact another HVAC Company, Carrier will honor the parts warranty but ARS will jack up labor to cover parts costs AND labor. Then if you question them, they will ghost you. Tech came out ($109 trip cost) to diagnose why our HVAC system wasn't kicking on. It was diagnosed that it was a covered item on our system. The fan motor went bad and the total was over $1500 to fix. LABOR ONLY. When asked how long the repair took, it was confirmed less than an hour. How is it $1500 for an hour of labor? The tech became angry, said we didnt know what he did, and left. We now have been without HVAC on a 3 year old system for 3 days with no return calls and no repair by the company that charged $15k to install the initial system. They do not care about you or your family. We have a 2 month old and a 3 year old and have had to stay at the Marriott until another HVAC company can receive the part from Carrier to fix. It is on back order. And I will add the other HVAC company came in at a much cheaper labor rate, literally 1/5 of ARS. Do yourself a favor, read real customer reviews, not fake ones. Read the stories of people who have had to interact with this dishonest company.

Work performed to highest expectations. Technical staff was very professional and friendly. Installation was flawless with no issues. Very happy and highly recommend ARS.

They came out the day I called. Following day it was installed. Couldn t say enough good from start to finish very professional and a pleasure to work with.

Small issue fixed

Documentation of the equipment installed was not adequate to apply for Teco Utility High Efficiency Installation rebate

Comprehensive introduction, walk-through of services provided, and timely project completion.

Total professionalism, excellent to deal with.