The Huskie Movers

I booked my move a month before it was scheduled. I paid the deposit two weeks before. They said they would contact me a day or two before my move to find out the time. I never heard from her. I tried to contact her, sending her multiple voices and emails and did not hear from them. Four people were supposed to be here at 9:00 this morning and they never showed. I haven't heard anything from them.

The Good:
Their price was comparable to other companies we checked out, and when we advised them that we found a slightly lower price, they matched it upon us providing written proof.  Sara communicated with us often and provided lots of details.  We liked that they gave us a flat rate (1/2 due upon reservation and 1/2 due upon drop-off of our items) with no hidden fees for time, mileage, etc.  We also liked that it was a local company; so, our things would not be transferred to another truck or third-party company. Ken came by a few days early to do a walk-through with us and was very knowledgeable, friendly, and helpful.  When they were worked, they were quick, they came prepared with dollies, moving pads, and blankets, and you could tell they had experience with what they were doing.  They also broke-down the beds and re-assembled them upon delivery.
The Bad:
They were extremely tardy; no, they were just LATE.  Ken was 2 hours tardy coming to do our walk-through, and while we understood, again it was 2 hours late.  On moving day, we were scheduled to move at 5:30pm, and they did not show up until over FOUR HOURS LATER at 9:40pm. At 5:30pm, we were sitting there ready to go.  We gave them an hour before we contacted them because we know how rush hour traffic can be.  At 6:30pm, I emailed Sara and asked what was going on since it was an hour late at that point, and we hadn't heard anything from them.  At 6:35pm, she emailed me back and advised that she knew they might be a little late when she left the office at 5pm, but didn't think it would be that late.  At 7:20pm, I emailed her back asking what was going on since I had not heard anything further by that point.  At 7:30pm, she called us stating that the movers were on another job in North Clearwater and were headed toward us and should be to our place by no later than 8pm. I asked her if I should call her back at 8:15pm if they were not there, and she said yes but that she knew that they would be there.  At 8:39pm, the driver called us and told us they were 15-18 minutes away. At 9:30pm, we still had not heard anything; so, I emailed Sara again, and a couple of minutes later the driver called to ask us the name of our apartment complex.  They finally showed up at 9:40pm.
There were 3 movers, and when they first walked in, not one of them even bothered to say a simple "I'm sorry" for their tardiness.  They just gave us a clipboard of waiver information and said, "Sign here" and started carrying out boxes.  By this point, I was so upset that I didn't think I could speak to them without crying or cursing, I told them to speak to my fiance.  They didn't count the boxes until we asked them to, and after that point, they then started asking us about the fragile items, telling us about the moving pads, etc.  At 11:30pm, they started taking out our dressers, and we noticed that they weren't shrink-wrapped even though we were advised several times that the dressers, bed, etc. would all be shrink-wrapped (it also says that in the initial email we received).  When we asked them about it (because we had to ask them instead of them volunteering to tell us), they said that they were just going to just put some blankets on it.  When we asked why since we had been told in writing that everything would be shrink-wrapped, they finally admitted that they ran out of shrink-wrap before they came to us. So, they knew they didn't have any when they arrived and said nothing to us for over 2 hours! The owner (Rafal) then calls and tells us that they they were going to have to stop what they were doing, drive to the warehouse, go get some shrink-wrap, and then come back to finish moving us. We finally agreed to have them just wrap the stuff in blankets and then they would re-wrap everything at their warehouse in the morning with the shrink wrap.
On Friday, October 30, I emailed them again to confirm that everything had been shrink-wrapped as agreed and that the driver was on his way.  I received the following response at 12:58pm, "Your items have been shrink wrapped, the driver is in fact en route to your NC home as we speak..."  However, the driver (Ken) called me himself just a few minutes at 1pm and told me that he was just then in the process of packing up and wrapping our furniture before heading to NC in a bit. So, again, dishonesty - because there was no way he could be en route to NC at 12:58pm while still packing up and wrapping our furniture 2 minutes later at 1pm.  We later found out he did not leave until about 3 hours later.
When Ken arrived on Saturday, October 31, it was him and two other guys they hired from a temp service.  They were awesome, but we observed that our furniture still had not been shrink-wrapped.  This resulted in our dresser being scratched.  Also, one of our lamps was broken.  We were so disgusted that we did not even bother to contact them again because of all the dishonesty we had experienced.
The Conclusion:
They did a decent job of moving our things; not much was broken, and the price was good.  However, throughout the entire process of all the tardiness and dishonesty, all we ever got from the owner was a bunch of lackluster I'm sorry's and more dishonesty.  So, if you want your things moved by a company who may or may not give the full truth and who you don't mind if they may or may not be tardy because you don't have any type of time frame but will probably do a decent job with the move overall, this would be the company for you.

I had neighbors moving the week before I was and they were using them and so impressed so I spoke with the guy there and he gave me a special rate and agreed to move me a week later! They were the most professional movers and they were fast without jeapordizing quality! I have moved 6 times in 10 years and they were the best hands down!! I have recommended them to my realtor friends and if I ever need to move in the future I will call them again! You can't go wrong with these men!

They moved everything in the time allotted and got more done than I thought they would. They are extremely hard working, worked very fast  and at the same took very good care of our belongings. The whole experience was much better than I thought it would be and they did an excellent job especially for the price.

I was completely blown away by the special care that was taken with my belongings. They moved every item like it was their very own. They cushioned the doorways to prevent scratching and damage. They wrapped all my dining room chairs, television, couches and more. My dining room table had to be taken apart to fit through the doorway and they had the tools to do it. They had the tools to disassemble my bed as well. All items that had to be disassembled were then reassembled when they arrived at the new location. Everything was wrapped and moved very quickly. It was fun to watch. 
Great care was taken with putting furniture into the new home. My move came about as a somewhat emergency situation so I had no planning time for placing the furniture in the new house. I felt dumb every time they asked me where I wanted something and all I could say was, "I have no idea." They actually made wonderful suggestions for how things would fit well for arranging my furniture. That comes from their many years of experience. Their expertise shows through in so many ways. This company goes above and beyond. I cannot say enough great things about them. You will be so glad you hired them.