Approved ProAbout us
New Construction and full reroofs only (NO REPAIRS) residential and commercial spaces. We pride ourselves in honesty, the craft of our work, and the happiness of our customers. We deliver the level of excellence and service that all companies strive for. We make sure the customer is first and that all of your needs are addressed and expectations exceeded. Call King now and let us be the excellent service provider for all your roofing needs! King Roofing and Sheet Metal 352-345-8810 Follow us on Facebook as well.
Business highlights
Services we offer
Installations & Replacement
Services we don't offer
Tarp Service & Roof Repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
0%
Accepted Payment Methods
- American Express
- PayPal
- Check
- Visa
- Discover
- MasterCard
- 24
Assorted photos uploaded by King Roofing & Sheet Metal LLC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 12% | ||
| 4% | ||
| 2% | ||
| 4% |
Filter reviews by service
First they did not show up as scheduled and when I called after waiting 15 minutes, I was told that I was not "penciled" in due to parenting issues. We re-scheduled for the next day-Saturday.
Second on Saturday the estimator showed up an hour early(7am) but did wait outside the house. Since I was awake we started the job estimate earlier that planned. He seemed to be experienced, explained the repair process well, and shared many valuable points with me-for which I am grateful.
Third after waiting one week I have not received my proposal.
I would not use this company as dependability is important to me and my free time is limited as it is.
JVM
"Customer, I am sorry to hear about your scheduling experience. The estimator that was assigned to come out for an estimate had to take his little girl to the hospital due to her continued heart condition. She also has disabilities. I am truly sorry because we pride ourselves on timeliness. Again, I am sorry, but I do not think your appointment was the first thing on his mind on the way to hospital. As far as the estimate goes, I emailed that to you several days ago. it might have gotten caught up in your spam. If I can be of any further service to you, please contact me directly and I will personally handle your estimate. Sincerely Galen Lohmeyer President 727-278-2702"
I was pleased to see that the president of the company came out to check on the job partway through completion.
"[member name removed], Thank you for choosing and entrusting us to install a new roof on your home. I was glad that you were home so that I could meet you when I came out to inspect the progress of the roof project. Members of the original crew had some personal family issues arise and I had to send another crew to finish your roof project. The roof looks great and will give you years of useful service. Thank you for your business !! Best regards, Galen Lohmeyer President"
"{Member name removed}, We were able to find the 3 initial leaks and were able to repair them with no problem. I was surprised when you called back reporting more leaks. I instructed my repair tech to just go ahead and fix the new leaks at no charge while he was in your area. I hope that helped you out and please keep us in mind for any of your future roof issues. Thank you for your business !! Best regards, Galen Lohmeyer President"
decided to go with Gulf Coast, contacted the company and the salesman scheduled an appointment to review the contract, sign and give them the down payment. Salesman arrived on the scheduled day and on time. We contacted the salesman
several times throughout the process and he was very responsive and communicated without delay. We were told that the job would be started within 10 working days of signing the contract and that Gulf Coast would contact us the day before they would be on site to begin the job. The company was on site within 10 working days of signing the contract.
Day 0: Got call from dumpster company (Rent-A-Dump) that they would be delivering the dumpster within 20 minutes (which they did with very little disruption and they did not block off our entire driveway; I was happy about that). No prior call from Gulf
Coast Roofing indicating that they would be on site the next day. Called Office # and left message, then called Representative ? left message. Representative returned the call promptly and agreed to contact Galen Lohmeyer (owner). I received a call from Galen, with apologies, indicating that the crew would be on site the next day. I also got a call (assumed it was the crew chief), at
9:30PM indicating that they would be on site by 8 ? 8:15AM the next day.
Day 1: Crew arrived on time and immediately went to work. Materials were delivered, half of roof was torn off, dry in completed and clean-up was done by 1PM. Crew indicated that they would be back at 8AM the next day with the permit (they had pulled the permit but did not have it with them when they started the work on Day 1).
Day 2: NO SHOW ? NO CALL. At 10:45AM I left a message on the Office phone. No response from Gulf Coast as of 12 noon;
attempted to call cell number and was unable to leave a message because the message box was full. Contacted Representative to explain that we have a partial roof job started and no permit on site; he agreed to contact Galen. Crew chief showed up at 12:23PM with permit and guaranteed that work would be done in time for inspections on Monday (1/28/13). I explained to him that I don?t have a problem with delays that may arise, but that I did expect some communication when that occurred and that I was concerned about the work being done without the permit on site. Galen called just after 1PM to apologize and assure me that the work would be completed as indicated and that he would make sure I was notified should there be any further delays, etc. The crew left about 2:45PM and promised to be back at 8AM. I spoke briefly with the crew chief again and felt much better about the communication concern.
Day 3-5: Crew arrived on time and immediately began work. I am impressed with how the crew works; I?ve not observed anyone wasting time or being less productive than everyone else. They start work right away and work consistently to complete the
day?s tasks.
Issue with invoice: On Feb 12th I received the invoice via email, it was incorrect. I responded the same day but received no corrected invoice nor a call. After a couple of days, and because they start charging interest after 10 days, I sent a check (and supporting documentation) for the correct amount; which has since cleared my account. As of today (2/26) I've still not gotten confirmation from the company that they agreed with the corrected amount other than that they cashed the check.
Overall Impression: Other than the issue with communication, we are very happy with the work. I was impressed with the way the crew worked steadily while they were on site. It took a little longer than expected due to a insufficient materials on site, but the delay was minimal and was not disruptive.
The true test of the quality of a roof is time, but I?m convinced that the work was done well. We did have a wind mitigation inspection following the completion of the roof and we are happy with the result. It has since rained a few times and no leaks. I would use this company again because of the quality of workmanship and I did recommend them to my daughter.
Notes about having a roof replaced (not specifically related to Gulf Coast Roofing): Just so you know, there will be some clean up that you have to do after the job is done. We've found an occasional roofing nail and small pieces of old roofing, but that is to be expected. I have no problem with the clean up job that Gulf Coast did as it's virtually impossible to get every single nail or old roof piece. This is just an FYI, if you've never been through the process. One other thing, it's really noisy - again this is to be expected.
"(removed member name), I enjoyed working with you on your roof project. Thank you for choosing us. If we can ever be of service to you, friends or relatives, please contact us and we will give them the same professional service we gave you. Galen Lohmeyer President 727-278-2702"
"Mr. (Member name removed), Thank you for giving us the chance to give you an estimate to perform work on your home. I am sorry that our quote did not fit into your budget. Please keep us in mind for any future roof work. Kind regards, Galen Lohmeyer President"
"{Member name removed}, Thank you for calling us and trusting my associate to do your work. Please keep us in mind for any future work. Thank you, Galen Lohmeyer President"
The owner came b to chrck on hings as well as the project manager.
Overall a great experience. Would definitely uwse again if neededand recomment to others.
"[member name removed], It was a pleasure working for you to put a new beautiful roof on your home that will give you years of useful service. I thank you for taking notice and mentioning that we have a complete and easy to use contract. Also, that we pride ourselves in cleaning up during and after the job. Please do, refer us to your family and friends. Thank you, Galen Lohmeyer President"
"[member name removed], Thank you for hiring us for the 2nd time to perform work on your home. Hopefully the critters will stay out of your attic now. As you know we pride ourselves in promptness and quality work. Please call us if you have any further issues. Kind regards, Galen Lohmeyer President"
"Thank you for calling us to perform an inspection and small maintenance on your roof. As you have found out along with a numerous amount of customers, we simply will not try to sell you a service you don't need. We look forward to working with you again when you have future roof issues. Sincerely, Galen Lohmeyer President 727-278-2702"
They installed a new roof cover for my mother's mobile home. Once we agreed on the contract, they immediately put a temporary covering on the roof before rains came and then scheduled the work within a 10 days.
It's been a year and things seem to be OK. My mother reported some concern so they are going to provide an inspection per their excellent warranty.
"Dear valued customer, Thanks again for your business and please let us know if we can ever be of assistance to you. Kindest regards, Galen Lohmeyer President"
I email several local roofers with "A" rating on this List
Doug with Gulf Coast responded the next day. All others responded (if at all) a couple of days later.
Throughout the sale process he was prompt, courteous and very comfortable with me asking a lot of questions.
We worked through the price and reached a gentleman's agreement on the spot which he never wavered from.
Very refreshing.
I was in no hurry and in exchange for doing a great job, I said they could schedule when convenient.
They came out a couple of weeks later.
Dropped off the materials the afternoon before.
Showed up and got right to work the next morning.
No loud music, no bad behavior at all.
Small crew and took three days but they worked well and seemed to be caring about their work.
The last day they cleaned up every scrap and nail in the yard..we couldn't find any!
The next morning the dumpster was removed.
Three days of no trouble and I had a beautiful new roof.
The final bill came in only $38 in additional charges (it was clearly listed that way...nice) for replacing some rotted trim. I think they replaced more but that;s all he charged me.
Overall, I am extremely pleased and I highly recommend them.
Karl Sexton
Lutz, FL
"Member, You have experienced how push button we make the process when you choose GCR to re-roof your home. We try very hard to make your time under construction as painless as it can be. Thanks for the compliments on Doug, one of my sales reps, he has been a good addition to my company. If you ever have any questions or problems with your roof, please do not hesitate to call us. Warmly, Galen Lohmeyer President 727-278-2702- Cell"
"Member, I am sorry we did not have the roof you were looking for, but we appreciate that you called and trusted us to give you a quote for a new roof on your home. Thank you, Galen Lohmeyer President"
"Customer, The work went well. Professional and done in a timely manner. We are very pleased with the result. The only problem was a mistake with the initial estimate. The rep made an error in measuring the area of the roof and we ended up having to pay more than we were originally told. I am happy that you and your wife are pleased with your new roof. I am sorry that the rep made a mistake measuring, but to be human is to error. At least we explained to you in a professional manner the reason for the mistake. Thank you so much for your business. We look forward to working for your family and friends. Warmly, Galen Lohmeyer President 727-278-2702"
"Member, Thank you so very much for your nice compliments, we work really hard to please everyone and as we all know we can not always please everyone. It was a great pleasure working with you and if you ever need anything, please do not hesitate to contact us. Warmly, Galen Lohmeyer President 727-278-2702-C"
"Member, Thank you for hiring us for a 3rd time. This time to work on your beautiful home and the past 2 times on your commercial office building. As always, it was a pleasure working with you and your wife. Thank you for your business. Sincerely, Galen Lohmeyer President 727-278-2702-C"
"Members, Thank you for trusting for the 2nd time to work on your home. As with our first experience, it was a pure pleasure working for you and your wife. Please call us in the future if you have any further roof issues or if we can help any of your family or friends with their roof problems. Warmly, Galen Lohmeyer President 727-278-2702"
"Member, I am sorry to hear that you were not satisfied with the estimate you had. I do not personally remember speaking with you, but I may have. I speak to approximately 100 customers a month and I can not remember all. We always treat our customers fair and I wish we could have done business. The confusion probably came about because your house living square footage is different from your roof square footage. All things such as slope, valleys, hips, ridges, vents and how cut up the roof is all need to be taken into consideration for your total ROOF square footage. I do not think it fair of you to judge my company when you truly do not know all the facts about your roof size. It is obvious that we were willing to help you from the statement you made in your report when you called our office, but you chose not too because you wanted us to give you something for nothing. I hope you had good luck with your contractor and I am happy they had you as a customer. I am sorry you did not become one of our valued customers. We offer great customer service and we please 99.9% of our customers, but some you just can not make happy. Merry Christmas and a great new year to you and yours !!! Galen Lohmeyer President"
"Customer, Thank you for allowing us to serve you. We appreciate your business. I only wish you had called the office if my crew forgot something in your back yard and I would have sent them back out to clean up. Warmly, Galen Lohmeyer President"
"Customer, Thank you very much for your business. It was a true pleasure working with you on your project. The roof turned out beautiful and that is our goal on all of our projects. Please call if you have any questions or problems at all. We are here to serve you. Wishing you and yours a Merry Christmas and a Happy New Year !!!! Sincerely, Galen Lohmeyer President"
"Member, I am sorry for not getting back with you, that is not how we conduct our business. I have been out of town, my sister ended her journey here with us last week and we have been very busy with taking care of arrangements. I am asking to please reconsider the grade that you gave us and please call us again to help you with your roof issues. Sincerely, Galen Lohmeyer President"
"Member, Thank you for choosing our company. I am very happy that we could help you and get the leak stopped. It was challenging this summer with all the rain. Thank you for your business ! Galen Lohmeyer President"
"Member, Thank you for the report and your business. I also want to thank you for your help in the research of the skylight issue we had. Together we were a great team. I try very hard to answer all calls and emails in a timely manner, but as you know, it is hard to be every where at all times. Most of the time, I am over seeing 4 new roofing projects every day. Stepping up to the plate and handling every problem is how I have disciplined myself over the 33 years of being in the roofing industry. That is what my father instilled in me. I have always told my customer's, if you have any problems with any of my work, workers or anything else, tell me and not your neighbors or friends, they cannot fix the problem, only I can, and will. The Holidays are right around the corner and I want to extend to you and your family, Safe and Happy and Holidays. Again, Thank you for your patience, thoughts and prayers for my sister and my family. She is now very near to the end of her journey here. Warmly, Galen Lohmeyer President"
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